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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - Care
Questions and Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question … and Answer
Select Q&A
Type question in the box
that opens
Type question here
53
www.ahrq.gov
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - 1 Yes
2 No → If No, go to #AC3
After core question 18
AC2. … 1 Yes, definitely
2 Yes, somewhat
3 No
After core question 9
INF2. … 1 Yes, definitely
2 Yes, somewhat
3 No
After core question 23
INF3. … 1 Never
2 Sometimes
3 Usually
4 Always
After core question 25
INF4. … 1 Yes
2 No → If No, go to SDM5
After core question 6
SDM2.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
January 12, 2022 - ►Use Q&A feature to ask for
help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … question in the box that
opens
► Make sure “All Panelists” is
selected
• Download slides at
https
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - One HSOPS 1.0 background question was
dropped in HSOPS 2.0. … In addition, the staff position question was moved to the first question
in HSOPS 2.0. … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0
HSOPS 2.0 Background Question Text … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued)
HSOPS 2.0 Background Question … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued)
HSOPS 2.0 Background Question
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
October 03, 2018 - feature to ask for help
2
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question … and Answer
Select Q&A
Type question in the box
that opens
Type question here
3
www.ahrq.gov
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - One question has been moved into the core survey,
6/17/2015
www.cahps.ahrq.gov
Page 2
CAHPS … the same
day he/she contacted
provider’s office
10
Patient got answer to
medical question the … Adult
3.0
Item #
Adult
2.0
Item #
Adult
3.0
Question Wording
Adult
2.0
Question Wording … Wording
Adult
2.0
Question Wording
Reason for
Change
5 5
In the last 6 months, did you … Wording
Adult
2.0
Question Wording
Reason for
Change
8 8
In the last 6 months, when
you
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - through enhanced feedback
Phase 1 Intervention Sites
(N=3)
Phase 1 Control Sites
(N=6)
• PG survey
• 5-question … Elicitation
Protocol
• PG survey
• 3-question PG protocol
• PG survey
• 3-question PG protocol … Phase 2 Intervention Sites
(N=6)
Phase 2 Control Sites
(N=3)
• PG survey
• 5-question Elicitation … Protocol
• Enhanced feedback
• PG survey
• 3-question PG protocol
• Enhanced feedback
• PG survey … • 3-question PG protocol
• Standard feedback
28
Phase 1 Intervention: Enhanced Invitation Language
-
talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - It may help to ask the same question of multiple groups, as the answers may reveal the perception of … Facilitator
Notetaker
Date
Yes— This means the respondents have answered positively about this question … Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … that the actions related to the question are inconsistently being done. … No— This means the respondents have answered negatively about this question.
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talkingquality.ahrq.gov/questions/videos/clinician-toman.html
November 01, 2020 - Patient and Clinician Videos
If you ask your hairstylist a question, notes this physician, why not … ask your doctor a question?
-
talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - instruction before H-HL1: " If you were not given any medication when you left the hospital, go to Question … X. " Replace X with the number used for H-HL3, or the next question in your survey. … Add the following instruction before H-HL32:" We need you to answer the following question again although … 1 __Yes
2 __ No → If No, go to core question 26
After H-HL35
Note: Use with H-HL32 … 1 __Yes
2 __ No → If No, go to core question 26
After H-HL37
Note: Use with H-HL32
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
March 09, 2007 - [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.] … 1( YES
2( NO( IF NO, GO TO QUESTION 4
3. … 1( YES
2( NO( IF NO, GO TO QUESTION 10
8. … 1( YES
2( NO( IF NO, GO TO QUESTION 13
12. … 1( YES( IF YES, GO TO QUESTION 26
2( NO
23.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/liquid-biopsy-topicrefinement.pdf
July 29, 2021 - Key Question 3 It is our opinion this question and TA should not be limited to these five cancer types … Key Question 1
Key Question 2
Key Question 3 In Figures 1A, 1B, and 1C, the liquid biopsy false positives … Key Question 1
Key Question 2
Key Question 3
Analytic Framework
Background
Population(s) … Key Question 2 See comments to Question 1. … Paul Billings
Affiliation Natera
Key Question 1
Key Question 2
Key Question 3
Analytic Framework
-
talkingquality.ahrq.gov/cahps/item-sets/index.html
April 01, 2024 - Start each questionnaire with question #1 and continue sequentially. … Skip instructions in the formatted items often refer to “[core question] #x” where x represents an item … Be sure to delete “core question” and make sure the item number in the skip instructions is correct after … respondent (for example, if the item asks about experiences with care from a specialist, a screener question
-
talkingquality.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - you can save money by using the same data collection methods to gather the answers to more than one question … The method you use depends on the question you are asking as well as the time, resources, and talent … Here are some examples of how to fit a data collection method to a question. … If you are evaluating process:
Question
Possible Qualitative Methods
Possible Quantitative … If you are evaluating results:
Question
Possible Qualitative Methods
Possible Quantitative
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - 41
www.ahrq.gov/cahps
Second Polling Question
Which of the following best describes your interest … • Does not apply to me.
42
www.ahrq.gov/cahps
To Ask a Question
43
Implementation of the … Content
Administering the Elicitation Protocol on Its Own
Research Questions To Explore
Second Polling Question … To Ask a Question
-
talkingquality.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - 1
Yes 2 No If No, Go to Question 17
16. … 1
Yes 2 No If No, Go to Question 19
18. … 1
Yes 2 No If No, Go to Question 24
6
23. … 1
Yes 2 No If No, Go to Question 17
16. … 1
Yes 2 No If No, Go to Question 19
18.
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talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … 1 __ English → If English, go to core question 26
2 __ Spanish
3 __ [INSERT LANGUAGE … 1 __ Never → If Never, go to core question 26
2 __ Sometimes
3 __ Usually
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
www.ahrq.gov/cahps
To Ask a Question
54
www.ahrq.gov/cahps … Web site: www.ahrq.gov/cahps/
56
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
To Ask a Question
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
www.cahps.ahrq.gov
To Ask a Question … mailto:cahps1@westat.com
http://www.cahps.ahrq.gov/
http://www.cahps.ahrq.gov
Q&A Session
To Ask a Question
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - www.ahrq.gov/cahps16
Applying goals for narrative elicitation
www.cahps.ahrq.gov17
CAHPS 5-Question … will listen to what I have asked and responded intelligently even if having to ask me to rephrase
my question … or repeat the question. … little more time
with me to make sure my visits are not painful.
30
www.ahrq.gov/cahps
To Ask a Question … informed by considerations for field implementation
Applying goals for narrative elicitation
CAHPS 5-Question