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981. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
     February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Get to Know Your Health Care Team Guide to Patient and Family Engagement :: 1 Getting to know your health care team helps you get the best care possible. …

982. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - single-item measures, it is important to indicate that the measure reflects performance on just one survey question

983. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - If the answer to this question is no, then the next step should be to find ways to include the resident

984. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult Visit Survey 4.0 (beta) Language: English Notes • Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey asks patients about their experiences with care at their most recent visit…

985. Strategy 1: Working with Patients & Families as Advisors (Tool 4) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_4_Letters_508.pdf
     May 16, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 4) Guide to Patient and Family Engagement :: 1 Sample Letter of Invitation for Advisory Council Applicants Dear [insert name], I am pleased to invite you to join the [patient and family advisory council or name of the council if it has been cho…

986. Resource List - AHRQ Nursing Home Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - Partnership To Improve Dementia Care in Nursing Homes: State Coalition Provider Question Worksheet … Resident Safety, #3, Partnership To Improve Dementia Care in Nursing Homes: State Coalition Provider Question … To Meet Their Needs Partnership To Improve Dementia Care in Nursing Homes: State Coalition Provider Question … Partnership To Improve Dementia Care in Nursing Homes: State Coalition Provider Question Worksheet

987. Module 2: How To Manage Change (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
     August 24, 2017 - Module 2: How To Manage Change Module 2: How To Manage Change Module Aim The aim of this module is to support organizational readiness for change and to maximize the possibility of successful implementation of the Fall Prevention Program. Module Goals The goals of Module 2 are to identify actions needed to improve or…

988. Module 2: How To Manage Change (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
     August 31, 2017 - Module 2: How To Manage Change Module 2: How To Manage Change Module Aim The aim of this module is to support change in your organization to maximize the possibility of successful implementation of the Pressure Injury Prevention Program. Module Goals The goals of Module 2 are to identify necessary actions to improve …

989. Module 2: How To Manage Change—Training Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
     September 01, 2017 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Fall Prevention Program Implementation Guide Fall Preve…

990. TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
     January 01, 2015 - are encouraged throughout the presentation and will be answered during the Q&A session To submit a question

991. Getting Ready for Your Ambulatory Surgery | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/getting-ready.html
     August 01, 2017 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …

992. Introducing the CAHPS Child Hospital Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
     February 11, 2015 - Introducing the CAHPS Child Hospital Survey 48 CAHPS Webcast CHOC Children’s Hospital, Orange County, California Sandra Schultz Manager of Customer Service Zoë Vecchio Director of Service Excellence 49 Agenda 1.CHOC’s choice to transition to Child HCAHPS 2.Our approach to physician engagemen…

993. Lepprebehsurvey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
     October 03, 2012 - 1 Enhancing Safety for Patients With Limited English Proficiency Pretraining Behavior Survey As part of our quality improvement activities, we are conducting a brief survey about the care we provide for patients with limited English proficiency (LEP). Please answer the questions below truthfully to the be…

994. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
     March 21, 2014 - TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet TeamSTEPPS 2.0 Sizing Up the Iceberg Exercise Sheet Sizing Up the Iceberg Exercise Sizing Up the Iceberg Exercise Sheet INSTRUCTIONS: As you answer the questions below, consider the state of your current organization and the current safety climate. …

995. FileNewTemplate
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
     March 07, 2019 - You might ask the question “We had a plan — did we achieve the goals of the plan?”

996. Slide 1 (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-december2016.pdf
     January 01, 2016 - encouraged throughout the presentation and will be answered during the Q&A session  To submit a question

997. Team Self-Correction to Enhance Performance
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx
     January 01, 2015 - encouraged throughout the presentation and will be answered during the Q&A session To submit a written question

998. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - How willing are patients to question healthcare staff on issues related to the quality and safety of

999. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - may be helpful to identify a point person as the primary person staff would contact with any kind of question … achieved a 98 percent on patient satisfaction scores, with “nurse kept you informed” as the highest rated question … In fact, this question achieved the highest score of all hospitals nationwide.

1000. Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU
      pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
      January 01, 2016 - are encouraged throughout the presentation and will be answered during the Q&A session To submit a question