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Strategy 3: Bedside Shift Report (Tool 3)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx

July 23, 2010 - Also, Vicki did not question the fact that her husband was listed as “1-A.” … noncompliant and you need to share information with oncoming nurse Patient or family has a complex question … If the patient or family has a complex question or needs a lengthy clarification, the nurse coming on … duty should let the patient know that the question is important but that it will take longer than the
Bill Lee | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/questions/videos/patient-lee.html

November 01, 2020 - SHARE: More topics in this section Questions Are the Answer About Questions are the Answer The 10 Questions You Should Know Be More Engaged in Your Healthcare QuestionBuilder App Videos Resources Bill Lee …
2014 CAHPS Health Plan Survey Database Chartbook (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf

January 01, 2014 - slightly during this period with the transition from the 4.0 to the 5.0 version, changes to individual question …  Rating of Health Care  Rating of Health Plan As noted earlier, detailed results for each question … Displays the percentage of respondents reporting the most positive response for a composite, rating, or question … Composites and Rating Items for 5.0 Version of CAHPS Health Plan Survey Question Text Response Option
Module 13: Measuring and Benchmarking (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-13-measuring-and-benchmarking.pdf

September 01, 2015 - Similarly, if you were tabulating the percentage of patients who gave the most positive response to a question … on a survey, you would specify the denominator as the number of patients who answered that question
Heart Failure Patients’ Risk of Adverse Events Higher in Poor-Performing Hospitals | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/899.html

February 01, 2024 - Further, climate change’s relationship to patient safety is explored in a PSNet question-and-answer
Job Aid: Presenting Performance Data (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf

May 17, 2021 - Always expect the practice to question the validity of the data presented to them.
Slide 1 (ppt file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt

January 30, 2006 - TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Outcomes tend to be more quantifiable and answer the question … Processes answer the question “Why did it happen?”
Module 11: Using Root Cause Analysis to Help (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-11-root-cause-analysis.pdf

September 01, 2015 - Second, engage the group in asking and answering the question why five times or until the group agrees … Ask the question why five times until the group members agree they have identified the root cause of … Identify two-to-five patient cases that “fall out” of the performance metric in question. 2.
Key Driver 3: Optimize Health Information Systems to Extract Data and Support Use of Evidence in Practice | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/evidencenow/tools/keydrivers/optimize-health-it.html

November 01, 2018 - Even with this preparation, practice members may question the data.
TeamSTEPPS 2.0 Module 4: Leading Teams

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx

March 10, 2006 - If you have questions, you can ask them via email by selecting the question mark button. 5 Slide 2: … And again, if you have questions, you can ask them via email by selecting the question mark button. … Then facilitate a discussion by asking them the same question-- what changes would you recommend to improve … If you have questions, you can ask them via email by selecting the Question Mark button. 22 Monitoring … If you have questions, remember to select the question button to ask via email.
2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf

December 01, 2022 - A different education question was asked in 2012-2014 and used to produce estimates for the same three … The two categories with this question were: Speak only English and Speak a language other than English … This question was previously asked only if a language other than English was spoken in the home and … Beginning in 2007, the question was asked of all reporting unit (RU) members regardless of the language
URINARY CATHETERIZATION – Sample Policy (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx

April 24, 2015 - does not deem the urinary catheter meets the indications for placement, the patient’s nurse should question
Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/improve/precautions/tool5.html

April 01, 2024 - There is also a teach-back question on the Communication Observation Form .
About the SHARE Approach Workshop | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html

September 01, 2020 - Readiness Question 1.
Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx

February 10, 2011 - Let patients and families know you will find someone with an answer when you can’t answer a question.
Pemat Form (xls file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls

November 01, 2013 - ______________ Date of Review: ____________________________________________________ Each question … ______ Date of Review: ____________________________________________________ 0 Each question
Integration of TeamSTEPPS Into Clinical Practice Using Non-traditional Methodologies | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/events/webinars/nov-2016.html

July 01, 2018 - are encouraged throughout the presentation and will be answered during the Q&A session: To submit a question
Follow Up with Patients: Tool 6 | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/improve/precautions/tool6.html

February 01, 2024 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html

December 01, 2023 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance Supplemental Items Browse All Items Patient Narrative Items Child Hospital Narrative Item Set …
Implementing TeamSTEPPS to the Perioperative Service Area

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-051017.pptx

January 01, 2017 - are encouraged throughout the presentation and will be answered during the Q&A session To submit a question