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pcmh.ahrq.gov/evidencenow/tools/patient-perspective.html
November 01, 2018 - SHARE:
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EvidenceNOW
EvidenceNOW Model
Practice Facilitation
EvidenceNOW Projects
Tools for Change
Key Driver Diagram
Full Description of Key Drivers
More about the Diagram
Search for Tool…
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set
…
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pcmh.ahrq.gov/questions/videos/clinician-bradley-tiernan.html
November 01, 2020 - SHARE:
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Questions Are the Answer
About Questions are the Answer
The 10 Questions You Should Know
Be More Engaged in Your Healthcare
QuestionBuilder App
Videos
Resources
Linda Bradle…
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pcmh.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Bibliography
CAHPS Program
FAQ
Glossary
Principles Underlying CAHPS Surveys
Using the CAHPS Name
What Is P…
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pcmh.ahrq.gov/news/newsletters/e-newsletter/903.html
March 01, 2024 - Attendees will be encouraged to participate in a question-and-answer session.
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pcmh.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
November 01, 2018 - collect data, compare with goals and benchmarks, and act on data regularly
QI measurement answers the question
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqr02/asthqwork.doc
April 01, 2006 - same type of comparisons for the Medicaid population between your State and the two States you used in question … Review your answers to question 1c in Module 1 where you compared your State with the national and best-in-class … Look at your answers to question 3b above; then go to Appendix Table E.1 on page 115 of the Resource … Using your answers to question 3d above, together with the discussion of four States on pages 62-66 of … Look at your answers to question 1c in Module 1 and question 3a-3d in Module 4 on how your State compares
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
January 01, 2011 - as Interpreters
Inability to understand subtleties of language and
culture and tendency not to question … understand subtle nuances of language and culture that may influence the interaction, and will not question
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - Staff as Interpreters
Inability to understand subtleties of language and culture and tendency not to question … understand subtle nuances of language and culture that may influence the interaction, and will not question
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pcmh.ahrq.gov/news/newsroom/press-releases/spanish-language-app.html
October 01, 2021 - SHARE:
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News
Newsroom
Press Releases
AHRQ Social Media
AHRQ Stats
Impact Case Studies
Blog
Newsletter
Events
HHS Launches Spanish Language App to Help Latinos Naviga…
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pcmh.ahrq.gov/questions/resources/your-meds/index.html
November 01, 2020 - SHARE:
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Questions Are the Answer
About Questions are the Answer
The 10 Questions You Should Know
Be More Engaged in Your Healthcare
QuestionBuilder App
Videos
Resources
Medical Journal Print Ad
…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
December 01, 2021 - A different education question was asked in 2012–2014 and used to produce
estimates for the same three … The two categories with this question are: (1) speak only
English and (2) speak language other than … This question was previously asked only if a language other than English was
spoken in the home, and … Beginning in 2007, the question was asked of all reporting unit members regardless of
the language most … analysis although 2018 data
were available
Reason Measure
Dropped 2002–2017
data due to survey
question
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - However, this does not mean that the first question should be, "So what do you want me to do about it … complaint database
Develop a computerized database that catalogs complaints by CAHPS composite or question
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
May 01, 2017 - team should lead this portion of the checklist and initiate this discussion by asking everyone the question … The next question is, “Is this a safety step you might not notice if it isn’t done?” … The third question is, “Is this an item discussed at a time when all relevant team members are present … The fourth question is, “Is the checklist the best way to take care of it”? … The fifth question is, “Can something be done about it?” Timing is everything with the checklist.
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - All improvement efforts ultimately have to answer the question: "What's in it for me?" … A run chart can show different data collection points plotted over time for a specific survey question … By measuring and tracking results to this question at regular and frequent time intervals, managers can
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Survey English
Child_HCAHPS_English_Survey_954a.docx 5/12/2016
Survey Instructions
Answer each question … When this happens
you will see an arrow with a note that tells you what question to answer next, like
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pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - Question prompt sheets, such as AHRQ’s “Questions are the Answer,” assist the patient and family members … Question prompt sheets usually focus on the most important information and allow the user to write in … This may facilitate engagement if the patient wants to ask a question of a specific provider. … Questions Are the Answer
This serves as a question prompt sheet for patients to remember to ask their
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey Family Member Survey
Survey Instructions
Answer each question by marking … When this happens
you will see an arrow with a note that tells you what question to answer next, like
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pcmh.ahrq.gov/questions/videos/patient-lee.html
November 01, 2020 - SHARE:
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Questions Are the Answer
About Questions are the Answer
The 10 Questions You Should Know
Be More Engaged in Your Healthcare
QuestionBuilder App
Videos
Resources
Bill Lee
…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-april2016.pptx
January 01, 2016 - are encouraged throughout the presentation and will be answered during the Q&A session
To submit a question