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Showing results for "question".

21. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - The CAHPS macro then calculates a  mean  for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question

22. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

23. Questions Are the Answer News Articles | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/questions/resources/articles.html
    November 01, 2020 - your doctor-including topics like surgery, test results, and medication"; includes a link to the AHRQ Question … right doctor includes several comments attributed to AHRQ Director Carolyn Clancy; mentions AHRQ's Question … Reports on the "Questions Are the Answer" campaign; includes links to both the main Web page and the question … Mentions the Question Builder tool.] … HE06 Jennifer Huget [Quotes AHRQ Director Carolyn Clancy and mentions the question-builder feature

24. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
    October 29, 2018 - Care Questions and Answers www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question … and Answer  Select Q&A  Type question in the box that opens Type question here 53 www.ahrq.gov

25. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … 1 __ English →  If English, go to core question 26     2 __ Spanish     3 __ [INSERT LANGUAGE … 1 __ Never →  If Never, go to core question 26     2 __ Sometimes     3 __ Usually    

26. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/item-sets/index.html
    April 01, 2024 - Start each questionnaire with question #1 and continue sequentially. … Skip instructions in the formatted items often refer to “[core question] #x” where x represents an item … Be sure to delete “core question” and make sure the item number in the skip instructions is correct after … respondent (for example, if the item asks about experiences with care from a specialist, a screener question

27. CAHPS Cancer Care Supplemental Items (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    November 28, 2016 - 1 Yes 2 No → If No, go to #AC3 After core question 18 AC2. … 1 Yes, definitely 2 Yes, somewhat 3 No After core question 9 INF2. … 1 Yes, definitely 2 Yes, somewhat 3 No After core question 23 INF3. … 1 Never 2 Sometimes 3 Usually 4 Always After core question 25 INF4. … 1 Yes 2 No → If No, go to SDM5 After core question 6 SDM2.

28. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - instruction before H-HL1: " If you were not given any medication when you left the hospital, go to Question … X. " Replace X with the number used for H-HL3, or the next question in your survey. … Add the following instruction before H-HL32:" We need you to answer the following question again although … 1 __Yes     2 __ No →  If No, go to core question 26 After H-HL35 Note: Use with H-HL32 … 1 __Yes     2 __ No →  If No, go to core question 26 After H-HL37 Note: Use with H-HL32

29. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
    January 12, 2022 - ►Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected • Download slides at https

30. Evaluation Metrics (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
    September 01, 2012 - Enhancing Safety for Patients with Limited English Proficiency Patient Outcomes Survey 1 SCREENING QUESTION … =Always, go to Question 11 5. … 1  Yes 2  No  If No, Go to Question 16 12. Was this information easy to understand? … 1  Yes 2  No  If No, Go to Question 17 14. … 1  Yes 2  No  If No, Go to Question 17 16.

31. Videos | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/questions/videos/index.html
    August 01, 2021 - A simple question, such as "Is it okay to take this over-the-counter medicine?" … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?

32. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - One HSOPS 1.0 background question was dropped in HSOPS 2.0. … In addition, the staff position question was moved to the first question in HSOPS 2.0. … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 HSOPS 2.0 Background Question Text … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued) HSOPS 2.0 Background Question … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued) HSOPS 2.0 Background Question

33. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
    October 03, 2018 - feature to ask for help 2 www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question … and Answer  Select Q&A  Type question in the box that opens Type question here 3 www.ahrq.gov

34. A simple question can reveal as much as a test. "What are our goals for today?" (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/ask-your-doctor/tips-and-tools/clinicianad1.pdf
    September 09, 2011 - A simple question can reveal as much as a test. "What are our goals for today?" … A simple question can reveal as much as a test.

35. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - One question has been moved into the core survey, 6/17/2015 www.cahps.ahrq.gov Page 2 CAHPS … the same day he/she contacted provider’s office 10 Patient got answer to medical question the … Adult 3.0 Item # Adult 2.0 Item # Adult 3.0 Question Wording Adult 2.0 Question Wording … Wording Adult 2.0 Question Wording Reason for Change 5 5 In the last 6 months, did you … Wording Adult 2.0 Question Wording Reason for Change 8 8 In the last 6 months, when you

36. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
    November 16, 2021 - ► Use Q&A feature to ask for help 3 How to Ask a Question • Question and Answer ► Select Q&A ► … Type question in the box that opens ► Make sure “All Panelists” is selected 4 Purpose of CAHPS

37. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    October 29, 2018 - through enhanced feedback Phase 1 Intervention Sites (N=3) Phase 1 Control Sites (N=6) • PG survey • 5-question … Elicitation Protocol • PG survey • 3-question PG protocol • PG survey • 3-question PG protocol … Phase 2 Intervention Sites (N=6) Phase 2 Control Sites (N=3) • PG survey • 5-question Elicitation … Protocol • Enhanced feedback • PG survey • 3-question PG protocol • Enhanced feedback • PG survey … • 3-question PG protocol • Standard feedback 28 Phase 1 Intervention: Enhanced Invitation Language

38. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - you can save money by using the same data collection methods to gather the answers to more than one question … The method you use depends on the question you are asking as well as the time, resources, and talent … Here are some examples of how to fit a data collection method to a question. … If you are evaluating process: Question Possible Qualitative Methods Possible Quantitative … If you are evaluating results: Question Possible Qualitative Methods Possible Quantitative

39. PowerPoint Presentation
    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
    January 01, 2017 - Potential follow-up question: Can you explain more about what a “situational leader” is? … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› Planning & Assessing Chris Question: Why did you choose … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› Planning & Assessing Chris Question: What is the role … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› Planning & Assessing Chris Question: I entirely agree … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Slide ‹#› Planning & Assessing Chris Question: What would you do

40. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Maybe they were waiting too long and there isn’t a question about that. … Yeah, that’s a really good question. … So let me ask you another question and sort of condense this into a question regarding whether the five … Tara Servati That is a great question. … Rachel, early on there was a question posed about the construct of a protocol and the question is why