-
pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - The CAHPS macro then calculates a mean for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
December 14, 2021 - Update on the CAHPS Patient Narrative Item Sets - Closing
QUESTIONS AND ANSWERS
29
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box that
opens
► Make sure “All Panelists
-
pcmh.ahrq.gov/questions/resources/articles.html
November 01, 2020 - your doctor-including topics like surgery, test results, and medication"; includes a link to the AHRQ Question … right doctor includes several comments attributed to AHRQ Director Carolyn Clancy; mentions AHRQ's Question … Reports on the "Questions Are the Answer" campaign; includes links to both the main Web page and the question … Mentions the Question Builder tool.] … HE06
Jennifer Huget
[Quotes AHRQ Director Carolyn Clancy and mentions the question-builder feature
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - Care
Questions and Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question … and Answer
Select Q&A
Type question in the box
that opens
Type question here
53
www.ahrq.gov
-
pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … 1 __ English → If English, go to core question 26
2 __ Spanish
3 __ [INSERT LANGUAGE … 1 __ Never → If Never, go to core question 26
2 __ Sometimes
3 __ Usually
-
pcmh.ahrq.gov/cahps/item-sets/index.html
April 01, 2024 - Start each questionnaire with question #1 and continue sequentially. … Skip instructions in the formatted items often refer to “[core question] #x” where x represents an item … Be sure to delete “core question” and make sure the item number in the skip instructions is correct after … respondent (for example, if the item asks about experiences with care from a specialist, a screener question
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - 1 Yes
2 No → If No, go to #AC3
After core question 18
AC2. … 1 Yes, definitely
2 Yes, somewhat
3 No
After core question 9
INF2. … 1 Yes, definitely
2 Yes, somewhat
3 No
After core question 23
INF3. … 1 Never
2 Sometimes
3 Usually
4 Always
After core question 25
INF4. … 1 Yes
2 No → If No, go to SDM5
After core question 6
SDM2.
-
pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - instruction before H-HL1: " If you were not given any medication when you left the hospital, go to Question … X. " Replace X with the number used for H-HL3, or the next question in your survey. … Add the following instruction before H-HL32:" We need you to answer the following question again although … 1 __Yes
2 __ No → If No, go to core question 26
After H-HL35
Note: Use with H-HL32 … 1 __Yes
2 __ No → If No, go to core question 26
After H-HL37
Note: Use with H-HL32
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
January 12, 2022 - ►Use Q&A feature to ask for
help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … question in the box that
opens
► Make sure “All Panelists” is
selected
• Download slides at
https
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
September 01, 2012 - Enhancing Safety for
Patients with Limited English Proficiency
Patient Outcomes Survey
1
SCREENING QUESTION … =Always, go to Question 11
5. … 1
Yes
2
No If No, Go to Question 16
12. Was this information easy to understand? … 1
Yes
2
No If No, Go to Question 17
14. … 1
Yes
2
No If No, Go to Question 17
16.
-
pcmh.ahrq.gov/questions/videos/index.html
August 01, 2021 - A simple question, such as "Is it okay to take this over-the-counter medicine?" … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - One HSOPS 1.0 background question was
dropped in HSOPS 2.0. … In addition, the staff position question was moved to the first question
in HSOPS 2.0. … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0
HSOPS 2.0 Background Question Text … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued)
HSOPS 2.0 Background Question … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued)
HSOPS 2.0 Background Question
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
October 03, 2018 - feature to ask for help
2
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question … and Answer
Select Q&A
Type question in the box
that opens
Type question here
3
www.ahrq.gov
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/ask-your-doctor/tips-and-tools/clinicianad1.pdf
September 09, 2011 - A simple question can reveal as much as a test. "What are our goals for today?" … A simple question
can reveal as
much as a test.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - One question has been moved into the core survey,
6/17/2015
www.cahps.ahrq.gov
Page 2
CAHPS … the same
day he/she contacted
provider’s office
10
Patient got answer to
medical question the … Adult
3.0
Item #
Adult
2.0
Item #
Adult
3.0
Question Wording
Adult
2.0
Question Wording … Wording
Adult
2.0
Question Wording
Reason for
Change
5 5
In the last 6 months, did you … Wording
Adult
2.0
Question Wording
Reason for
Change
8 8
In the last 6 months, when
you
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
November 16, 2021 - ► Use Q&A feature to ask for
help
3
How to Ask a Question
• Question and Answer
► Select Q&A
► … Type question in the box that
opens
► Make sure “All Panelists” is
selected
4
Purpose of CAHPS
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - through enhanced feedback
Phase 1 Intervention Sites
(N=3)
Phase 1 Control Sites
(N=6)
• PG survey
• 5-question … Elicitation
Protocol
• PG survey
• 3-question PG protocol
• PG survey
• 3-question PG protocol … Phase 2 Intervention Sites
(N=6)
Phase 2 Control Sites
(N=3)
• PG survey
• 5-question Elicitation … Protocol
• Enhanced feedback
• PG survey
• 3-question PG protocol
• Enhanced feedback
• PG survey … • 3-question PG protocol
• Standard feedback
28
Phase 1 Intervention: Enhanced Invitation Language
-
pcmh.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - you can save money by using the same data collection methods to gather the answers to more than one question … The method you use depends on the question you are asking as well as the time, resources, and talent … Here are some examples of how to fit a data collection method to a question. … If you are evaluating process:
Question
Possible Qualitative Methods
Possible Quantitative … If you are evaluating results:
Question
Possible Qualitative Methods
Possible Quantitative
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
January 01, 2017 - Potential follow-up question: Can you explain more about what a “situational leader” is? … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Planning & Assessing
Chris Question: Why did you choose … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Planning & Assessing
Chris Question: What is the role … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Planning & Assessing
Chris Question: I entirely agree … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Planning & Assessing
Chris Question: What would you do
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - Maybe they were waiting too long and there isn’t a question about that. … Yeah, that’s a really good question. … So let me ask you
another question and sort of condense this into a question regarding whether the five … Tara Servati
That is a great question. … Rachel, early on there was a question posed about the construct of a protocol and the question is why