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pbrn.ahrq.gov/questions/resources/going-home/index.html
November 01, 2020 - Hospital (PDF, 776 KB) to your computer and complete all of the information in the guide (except patient question
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pbrn.ahrq.gov/questions/videos/waiting-room.html
November 01, 2020 - SHARE:
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Questions Are the Answer
About Questions are the Answer
The 10 Questions You Should Know
Be More Engaged in Your Healthcare
QuestionBuilder App
Videos
Resources
Waiting Room…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - Staff as Interpreters
Inability to understand subtleties of language and culture and tendency not to question … understand subtle nuances of language and culture that may influence the interaction, and will not question
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
January 01, 2011 - as Interpreters
Inability to understand subtleties of language and
culture and tendency not to question … understand subtle nuances of language and culture that may influence the interaction, and will not question
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pbrn.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
December 01, 2021 - A different education question was asked in 2012–2014 and used to produce
estimates for the same three … The two categories with this question are: (1) speak only
English and (2) speak language other than … This question was previously asked only if a language other than English was
spoken in the home, and … Beginning in 2007, the question was asked of all reporting unit members regardless of
the language most … analysis although 2018 data
were available
Reason Measure
Dropped 2002–2017
data due to survey
question
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - However, this does not mean that the first question should be, "So what do you want me to do about it … complaint database
Develop a computerized database that catalogs complaints by CAHPS composite or question
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
May 01, 2017 - team should lead this portion of the checklist and initiate this discussion by asking everyone the question … The next question is, “Is this a safety step you might not notice if it isn’t done?” … The third question is, “Is this an item discussed at a time when all relevant team members are present … The fourth question is, “Is the checklist the best way to take care of it”? … The fifth question is, “Can something be done about it?” Timing is everything with the checklist.
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pbrn.ahrq.gov/evidencenow/tools/patient-perspective.html
November 01, 2018 - SHARE:
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EvidenceNOW
EvidenceNOW Model
Practice Facilitation
EvidenceNOW Projects
Tools for Change
Key Driver Diagram
Full Description of Key Drivers
More about the Diagram
Search for Tool…
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pbrn.ahrq.gov/sites/default/files/docs/page/AHRQPBRNFinalRapidCycleResearchGuidanceDocument_1.pdf
June 01, 2015 - Identify the aim and research question.
2. … There
are several important points to consider when phrasing the question. … The facilitator
will often pilot test the question before to the meeting.
b. … Print the question on worksheets for each participant.
c. … A well-thought-out question will
generate a wealth of potential ideas.
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pbrn.ahrq.gov/sites/default/files/docs/page/AHRQPBRNFinalRapidCycleResearchGuidanceDocument.pdf
June 01, 2015 - Identify the aim and research question.
2. … There
are several important points to consider when phrasing the question. … The facilitator
will often pilot test the question before to the meeting.
b. … Print the question on worksheets for each participant.
c. … A well-thought-out question will
generate a wealth of potential ideas.
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pbrn.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set
…
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pbrn.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Bibliography
CAHPS Program
FAQ
Glossary
Principles Underlying CAHPS Surveys
Using the CAHPS Name
What Is P…
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pbrn.ahrq.gov/questions/videos/clinician-bradley-tiernan.html
November 01, 2020 - SHARE:
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Questions Are the Answer
About Questions are the Answer
The 10 Questions You Should Know
Be More Engaged in Your Healthcare
QuestionBuilder App
Videos
Resources
Linda Bradle…
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pbrn.ahrq.gov/news/newsroom/press-releases/spanish-language-app.html
October 01, 2021 - SHARE:
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News
Newsroom
Press Releases
AHRQ Social Media
AHRQ Stats
Impact Case Studies
Blog
Newsletter
Events
HHS Launches Spanish Language App to Help Latinos Naviga…
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - All improvement efforts ultimately have to answer the question: "What's in it for me?" … A run chart can show different data collection points plotted over time for a specific survey question … By measuring and tracking results to this question at regular and frequent time intervals, managers can
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pbrn.ahrq.gov/questions/resources/your-meds/index.html
November 01, 2020 - SHARE:
More topics in this section
Questions Are the Answer
About Questions are the Answer
The 10 Questions You Should Know
Be More Engaged in Your Healthcare
QuestionBuilder App
Videos
Resources
Medical Journal Print Ad
…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Survey English
Child_HCAHPS_English_Survey_954a.docx 5/12/2016
Survey Instructions
Answer each question … When this happens
you will see an arrow with a note that tells you what question to answer next, like
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pbrn.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - Question prompt sheets, such as AHRQ’s “Questions are the Answer,” assist the patient and family members … Question prompt sheets usually focus on the most important information and allow the user to write in … This may facilitate engagement if the patient wants to ask a question of a specific provider. … Questions Are the Answer
This serves as a question prompt sheet for patients to remember to ask their
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey Family Member Survey
Survey Instructions
Answer each question by marking … When this happens
you will see an arrow with a note that tells you what question to answer next, like
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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-april2016.pptx
January 01, 2016 - are encouraged throughout the presentation and will be answered during the Q&A session
To submit a question