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  1. pbrn.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - Patient got appointment for non-urgent care as soon as needed Q10        Patient got answer to medical question
  2. Scenario 1 (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
    February 28, 2014 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … INSTRUCTIONS: For each question in the series below, use your knowledge of medical communication, teamwork … TeamSTEPPS Learning Benchmarks – Answer Key This matrix presents the BEST ANSWER and relates the question … Acknowledgment • Respect for team input • Focus on the patient and safety 7 D • Proper response to the question
  3. pbrn.ahrq.gov/teamstepps-program/resources/tools/index.html
    January 01, 2024 - TeamSTEPPS Readiness Assessment Form (PDF, 134 KB) This PDF helps institutions answer the question
  4. pbrn.ahrq.gov/contact/index.html
    February 01, 2020 - communicate your comments, questions, requests, or suggestions by email to AHRQ, please use the Ask a Question
  5. pbrn.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
    April 01, 2017 - The basic question answered here is whether the TeamSTEPPS intervention produces desirable attitude changes … To answer this question, the T-TAQ should be administered immediately prior to and after TeamSTEPPS training … Please select only one response for each question.  … Please answer every question and select only one response for each question. … Please provide your responses to each question in the space provided.
  6. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - 1 Yes Skip to Question 4 2 No 1. What languages do you speak very well? a. … SCREENING QUESTION What is your preferred language? … 1 Yes 2 No If No, Go to Question 16 Was this information easy to understand? … 1 Yes 2 No  If No, Go to Question 17 Were the written instructions easy to understand? … 1 Yes 2 No  If No, Go to Question 17 Were the instructions available in your preferred language?
  7. Evaluation Metrics (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - 1  Yes  Skip to Question 4 2  No 1. What language(s) do you speak very well? a. … =Always, go to Question 11 5. … 1  Never If Never, Go to Question 11 2  Sometimes 3  Usually 4  Always 10. … 1  Yes 2  NoIf No, Go to Question 17 14. … 1  Yes 2  NoIf No, Go to Question 17 16.
  8. pbrn.ahrq.gov/teamstepps/instructor/reference/learnbench.html
    March 01, 2014 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … TeamSTEPPS Learning Benchmarks—Answer Key This matrix presents the best answer and relates the question … Acknowledgement Respect for team input Focus on the patient and safety 7 D Proper response to the question
  9. pbrn.ahrq.gov/contact/standards.html
    March 01, 2021 - You can also leave a message via the Ask a Question or Provide Feedback features at: https://info.ahrq.gov
  10. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - Patient Question Lists (a.k.a. Doc Talk Cards)    6.H.2.c. Feed Forward    6.H.2.d. … Patient Question Lists (a.k.a. Doc Talk Cards). Feed Forward. Coached Care. 6.H.2.a. … Patient Question Lists (a.k.a.
  11. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - No → If No, go to #28 on page 5 The questions in this survey will refer to the provider named in Question … In the last 6 months, did you contact this provider’s office with a medical question about your child … this provider’s office during regular office hours, how often did you get an answer to your medical question
  12. pbrn.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
    September 01, 2020 - Return to Contents Slide 7: Group discussion Slide Content: Question: How do you keep up … Return to Contents Slide 10: Group discussion Slide Content: Question: What are some outcomes … Slide Content: Question: Which of these broad topics may be relevant to your patients? … Slide Content: Question: Can you think of other ways that you might use these resources with your … Slide Content: Question: Have any of you ever visited this Web site?
  13. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - Care Survey Drug Therapy Drug_Eng_Cancer_552a.docx 10/7/2016 Survey Instructions Answer each question … When this happens you will see an arrow with a note that tells you what question to answer next, like … on page 6 The remaining questions in this survey will refer to the hospital or clinic named in Question … In the last 6 months, did you contact this cancer center with a medical question during regular office … this cancer center during regular office hours, how often did you get an answer to your medical question
  14. pbrn.ahrq.gov/teamstepps/simulation/traininggd.html
    July 01, 2016 - When a participant asks a question, direct the question back to the team, if possible. … Allow time for participants to consider and formulate their answers after receiving a question. … Silence following a question often will prompt responses from the group. … Note : It is not necessary that every participant respond to this question. … Tell participants to write these questions on Post-It Notes (one question per note) and stick the notes
  15. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - (Not included) This question is not included in 4.0. … This question is in 4.0 only. (Not included) (Not included) 8. … This question is in 4.0 only. (Not included) (Not included) 10. … This question is in 4.0 only. Access to care 6. … (Not included) This question is not included in 4.0.
  16. pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority (1 (2 (3 (4 (
  17. pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … 7 TeamSTEPPS Learning Benchmarks—Answer Key This matrix presents the best answer and relates the question … Acknowledgement • Respect for team input • Focus on the patient and safety 7 D • Proper response to the question
  18. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
    September 01, 2012 - 1  Yes  Skip to Question 4 2  No 1. What languages do you speak very well? a. … =Always, go to Question 11 5. … 1  Yes 2  No  If No, Go to Question 16 12. Was this information easy to understand? … 1  Yes 2  No If No, Go to Question 17 14. … 1  Yes 2  No If No, Go to Question 17 16.
  19. pbrn.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - strategies to overcome barriers to decreasing urinary catheter device utilization Slide 3 Polling Question … Faculty Fellow or Mentor for CAUTI project Unit champion Team member Other Slide 4 Polling Question … Solutions are pre-defined, guided by outsiders, those indirectly involved – buy-in Slide 28 Polling Question
  20. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - 1 Yes Skip to Question 4 2 No 1. What languages do you speak very well? a. … SCREENING QUESTION What is your preferred language? … 1 Yes 2 No If No, Go to Question 16 Was this information easy to understand? … 1 Yes 2 No  If No, Go to Question 17 Were the written instructions easy to understand? … 1 Yes 2 No  If No, Go to Question 17 Were the instructions available in your preferred language?

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