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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
    May 31, 2023 - Answer every question and select only one response for each question.
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - Cerully. 14 www.ahrq.gov/cahps 5-Question Elicitation Protocol 1. … Applying Goals for Narrative Elicitation Applying Goals for Narrative Elicitation 5-Question Elicitation
  3. healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
    June 01, 2023 - Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS) The five‐questionQuestion the first answer; reflect whether the answer makes sense, whether the evidence adds up, or whether
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
    January 01, 2024 - Recommend case manager 1 Note: An asterisk (*) denotes where the question is negatively worded. … Composite Measures, Items, Ratings, and Recommendation Items HCBS CAHPS Survey Question Text Response … Composite Measures, Items, Ratings, and Recommendation Items (cont’d) HCBS CAHPS Survey Question Text … Composite Measures, Items, Ratings, and Recommendation Items (cont’d) HCBS CAHPS Survey Question Text … Supplemental Employment Module Items Survey Question Text Response Options Employment Module Items
  5. healthcare411.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
    December 01, 2017 - Again, to ask a question, please press “star one” now. … This question is for Lisa. … Lisa Wolf: That’s – yeah, that’s a very good question. … Shawn Horton: Okay, I just have a quick question. … Again, if you’d like to ask a question, press “star one” now.
  6. healthcare411.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments … Other Resources Question Builder 20 Tips To Help Prevent Medical Errors Patients and Providers
  7. healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
    July 01, 2023 - E: "When you question my judgment in front of others, it embarrasses me and makes me very uncomfortable … S: "If you are concerned or have a question regarding my performance, I would appreciate it if you would
  8. healthcare411.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - What can I say to clinicians who question the value of patient experience data? … Why does CAHPS repeat the reference period in every question? … For example, typically less than five percent of respondents pick "never" in response to the question … Some also ask a similar question about perceived mental health. … A question about global mental health does contribute to explaining between-unit variations and thus
  9. healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
    May 01, 2021 - 1 __ Yes → If Yes, go to C-MH3 2 __ No After core question 22 (before the “About You” section) … 1 __ Yes 2 __ No → If No, go to core question 23 After C-MH4 C-MH6.  
  10. healthcare411.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
    December 01, 2012 - 1 [__] Yes → Skip to Question 4 2 [__] No What languages do you speak very well? … =Always, Go to Question 11 5. … 1 [__] Yes 2 [__] No → If No, Go to Question 13   12. … 1 [__] Yes 2 [__] No → If No, Go to Question 17 14. … 1 [__] Yes 2 [__] No → If No, Go to Question 17 16.
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Communication with Parent Child HCAHPS Survey Question Text Response Options Measures Communication … Communication with Parent (cont’d) Child HCAHPS Survey Question Text Response Options Measures (cont … Communication with Child Child HCAHPS Survey Question Text Response Options Measures How Well Nurses … Communication with Child (cont’d) Child HCAHPS Survey Question Text Response Options Measures (cont … A complete record has response to 50 percent or more of the key question items and a response for one
  12. Scenario 1 (pdf file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
    February 28, 2014 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … INSTRUCTIONS: For each question in the series below, use your knowledge of medical communication, teamwork … TeamSTEPPS Learning Benchmarks – Answer Key This matrix presents the BEST ANSWER and relates the question … Acknowledgment • Respect for team input • Focus on the patient and safety 7 D • Proper response to the question
  13. healthcare411.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
    February 01, 2023 - Slide 3 Say: I recommend that you stop the video and think about this question for a few minutes … Slide 5 Say: This leads to another question. … Once again, I recommend that you stop the presentation so that you can think about this question: If
  14. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - 1 Yes Skip to Question 4 2 No 1. What languages do you speak very well? a. … SCREENING QUESTION What is your preferred language? … 1 Yes 2 No If No, Go to Question 16 Was this information easy to understand? … 1 Yes 2 No  If No, Go to Question 17 Were the written instructions easy to understand? … 1 Yes 2 No  If No, Go to Question 17 Were the instructions available in your preferred language?
  15. Evaluation Metrics (pdf file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - 1  Yes  Skip to Question 4 2  No 1. What language(s) do you speak very well? a. … =Always, go to Question 11 5. … 1  Never If Never, Go to Question 11 2  Sometimes 3  Usually 4  Always 10. … 1  Yes 2  NoIf No, Go to Question 17 14. … 1  Yes 2  NoIf No, Go to Question 17 16.
  16. healthcare411.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
    April 01, 2018 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments … Other Resources Question Builder 20 Tips To Help Prevent Medical Errors Patients and Providers
  17. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - No → If No, go to #28 on page 5 The questions in this survey will refer to the provider named in Question … In the last 6 months, did you contact this provider’s office with a medical question about your child … this provider’s office during regular office hours, how often did you get an answer to your medical question
  18. healthcare411.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
    August 01, 2019 - The CAHPS Narrative Elicitation Protocol: A review of the five-question narrative elicitation protocol … Value of knowing what people are looking for:  How does an initial question about what people are looking … How should the question of response burden be viewed in light of some early evidence that suggests giving
  19. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - Care Survey Drug Therapy Drug_Eng_Cancer_552a.docx 10/7/2016 Survey Instructions Answer each question … When this happens you will see an arrow with a note that tells you what question to answer next, like … on page 6 The remaining questions in this survey will refer to the hospital or clinic named in Question … In the last 6 months, did you contact this cancer center with a medical question during regular office … this cancer center during regular office hours, how often did you get an answer to your medical question
  20. healthcare411.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
    April 01, 2017 - The basic question answered here is whether the TeamSTEPPS intervention produces desirable attitude changes … To answer this question, the T-TAQ should be administered immediately prior to and after TeamSTEPPS training … Please select only one response for each question.  … Please answer every question and select only one response for each question. … Please provide your responses to each question in the space provided.

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