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41. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … 1 __ English →  If English, go to core question 26     2 __ Spanish     3 __ [INSERT LANGUAGE … 1 __ Never →  If Never, go to core question 26     2 __ Sometimes     3 __ Usually    

42. CAHPS Elicitation Protocol Webcast (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
    January 01, 2017 - CAHPS Elicitation Protocol Webcast www.ahrq.gov/cahps To Ask a Question 54 www.ahrq.gov/cahps … Web site: www.ahrq.gov/cahps/ 56 mailto:cahps1@westat.com http://www.ahrq.gov/cahps/ To Ask a Question

43. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
    March 15, 2016 - the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question … mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ http://www.cahps.ahrq.gov Q&A Session To Ask a Question

44. CAHPS Elicitation Protocol Webcast (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - www.ahrq.gov/cahps16 Applying goals for narrative elicitation www.cahps.ahrq.gov17 CAHPS 5-Question … will listen to what I have asked and responded intelligently even if having to ask me to rephrase my question … or repeat the question. … little more time with me to make sure my visits are not painful. 30 www.ahrq.gov/cahps To Ask a Question … informed by considerations for field implementation Applying goals for narrative elicitation CAHPS 5-Question

45. Tailoring Your TeamSTEPPS Program to Suit your Audience: One Size Does Not Fit All
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-nov2015.pptx
    January 01, 2015 - are encouraged throughout the presentation and will be answered during the Q&A session To submit a question … 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Tailoring Your TeamSTEPPS Training Slide ‹#› 6 Polling Question … 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Tailoring Your TeamSTEPPS Training Slide ‹#› 7 Polling Question … 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Tailoring Your TeamSTEPPS Training Slide ‹#› 8 Polling Question

46. Videos | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/questions/videos/index.html
    August 01, 2021 - A simple question, such as "Is it okay to take this over-the-counter medicine?" … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?

47. Enhancing Code Blue Team Effectiveness
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-may2016.pptx
    January 01, 2016 - are encouraged throughout the presentation and will be answered during the Q&A session To submit a question … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Code Blue Team Effectiveness Slide ‹#› 10 Polling Question … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Code Blue Team Effectiveness Slide ‹#› Polling Question … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Code Blue Team Effectiveness Slide ‹#› Polling Question … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Code Blue Team Effectiveness Slide ‹#› Polling Question

48. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT To Ask a Question … mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ https://cahps.ahrq.gov/ Q&A Session To Ask a Question

49. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - 1 YES 2 NO IF NO, GO TO QUESTION 4 3. … 1 YES 2 NO IF NO, GO TO QUESTION 10 8. … 1 YES 2 NO IF NO, GO TO QUESTION 13 12. … 1 YES IF YES, GO TO QUESTION 26 2 NO 23. … 1 YES 2 NO IF NO, GO TO QUESTION 30 29.

50. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - And then finally, in Question 5, we had this somewhat oddly worded question for those of you who are … So, we looked at the response rate between Question 1 and Question 5. … Mark Schlesinger Excellent question. … How would you answer that question? Mark Schlesinger That's a good question. … So, that last question, which sounds like it ought to be a really awkward question for people, literally

51. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - Reasons to Ask All Questions in the Prescribed Order There are several reasons to treat the question … in the set went on to respond to the final question. … Third, the amount of actionable feedback associated with each question remains substantial throughout … the question sequence. … For example, some respondents have only positive experiences to convey and thus skip the question on

52. Pain Management Injection Therapies for Low-back Pain: Topic Refinement (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/lbpinject-topicref.pdf
    March 03, 2014 - Key Question 2. … Key Question 2a. … Key Question 2b. … Key Question 3. … Key Question 4.

53. Development of the CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - the narrative, the team restructured the questions into a more "storytelling" mode, starting with a question … and staff) as well as the events that comprised their medical experiences, the team revised the fifth question … set of five items; response rates for those items declined only 0.5 percentage points from the first question … The five-question protocol performed substantially better at capturing patient experiences than a shorter

54. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - than “this doctor:” This survey uses “this provider” to refer to the individual specifically named in Question … CAHPS Clinician & Group Child Survey 3.0 Survey Instructions Answer each question by marking the … When this happens you will see an arrow with a note that tells you what question to answer next, like … No → If No, go to #28 on page 5 The questions in this survey will refer to the provider named in Question … In the last 6 months, did you contact this provider’s office with a medical question about your child

55. Final Progress Report: Generalizability and Spread of an Evidenced-based Fall Prevention Toolkit: Fall TIPS (pdf file)
    healthcare411.ahrq.gov/sites/default/files/2024-04/dykes-report.pdf
    January 01, 2024 - Tool: When averaged from November 2018 through January 2020, the percentage compliance for the three-question … 2 (can the patient or family members verbalize their risk factors), and 79% for question 3 (can the … hospitals reporting data from New York-Presbyterian, the average percentage compliance was 94% for question … 1, 94% for question 2, and 95% for question 3. … 1 was 96% and 90% for question 3 (question 2 was not recorded for Montefiore Medical Center).

56. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Officer NewYork-Presbyterian Hospital rie9003@nyp.org 212-305-4455 mailto:rie9003@nyp.org To Ask a Question … To Ask a Question

57. Research on Patient-Clinician Communication | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/questions/resources/research.html
    November 01, 2020 - How willing are patients to question healthcare staff on issues related to the quality and safety of … Patient literacy and question-asking behavior during the medical encounter: a mixed-methods analysis. … What patients want to ask their doctors: Data analysis from Question Builder, an online question prompt

58. AHRQ's Safety Program for Nursing Homes: On-Time Falls Prevention Training (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/ontimefallpxreports-ig.pdf
    November 09, 2017 - The vendor has the option to display the question format or the field name or both. … The correct answer to question #1 is False. … The correct answer to question #2 is “False.” … a. 7 b. 14 c. 30 d. 90 The correct answer to question #3 is “c,” 30 days. … The correct answer to question #3 is False.

59. Module 5: Response and Disclosure | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
    August 01, 2022 - It is important to acknowledge and validate the emotion immediately, before "answering" the question. … Ask: Ask the group how they would respond to each question before providing potential responses. … This question is often a stand-in for "How could this have happened?" … Rather than answer this question now, it is best that the communicator highlight the analysis process … Usually this question is a stand-in for "Are you taking this seriously?"

60. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
    March 15, 2016 - • Use Q&A feature to ask for help. 5 www.cahps.ahrq.gov To Ask a Question 6 www.cahps.ahrq.gov … To Ask a Question Accessing Presentations Accessing Event Materials CAHPS Ambulatory Care Improvement