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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Workplace-Safety-Supplemental-Item-Set-NursingHomes.docx
January 01, 2023 - If a question does not apply to you or you don’t know the answer, please select “Does Not Apply or Don
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - CAHPS: Assessing Healthcare Quality From the Patient's Perspective
1
CAHPS: Assessing Healthcare Quality
From the Patient’s Perspective
The CAHPS Program
Patient-centered care is well-established as a critical
facet of healthcare quality, valued both for its own sake
and as a key contributor to other aspects of …
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healthcare411.ahrq.gov/diagnostic-safety/tools/index.html
March 01, 2024 - Skip to main content
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healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0603.html
October 01, 2014 - Skip to main content
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healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
February 01, 2019 - Skip to main content
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healthcare411.ahrq.gov/talkingquality/assess/what-you-evaluate/process.html
November 01, 2018 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/CombatCare.pdf
March 18, 2014 - When she does not receive an adequate
response to her question, she appropriately raises the question
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healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html
March 01, 2014 - Skip to main content
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healthcare411.ahrq.gov/talkingquality/explain/details.html
November 01, 2018 - However, you can let users know that they can find more information about this question inside the report
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
March 20, 2014 - TeamSTEPPS 2.0: Coaching Scenario 1
TeamSTEPPS 2.0 Coaching Scenarios – D-9-37
Coaching
Workshop
Coaching Scenario 1
INSTRUCTIONS:
Read the scenario below and, among your group:
As the coach, provide constructive and purposeful feedback to the team member about the
issues.
As a team member, as…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations,
including key disclosure communication skills.
Who should use this tool? Disclosure Lead and any staff who will be engaged in disclosure conversations.
How to use this tool: Use Part I of the checklist to pre…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepletter.pdf
July 30, 2012 - TeamSTEPPS Limited English Proficiency Module: Form Letter
[PLACE ON TRAINING ORGANIZER’S LETTERHEAD]
[DATE]
[ADDRESS]
Dear TeamSTEPPS trainers,
We look forward to seeing you soon for the TeamSTEPPS training to improve the safety of
patients with limited English Proficiency (LEP).
A while back, you …
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healthcare411.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - Skip to main content
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healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
May 01, 2018 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Select each question to view the answer.
Question: Why do teach-back for every patient? … Question: Won’t teach-back take too much time? … Question: Won’t patients be annoyed when they are asked to do a teach-back? … Question: Isn’t teach-back mostly useful for patient discharge and self-management? … Or they may come from a culture
where it’s customary to defer to doctors, and asking a question would
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - accountable
entities in the practice:
• “This provider” (an individual clinician defined in the first
question
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
February 09, 2006 - characteristics that make the group a team
Select here to download and print the worksheet and answer the question … Remember, if at any time during this or any module you have questions, you only need to select the Question
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healthcare411.ahrq.gov/news/blog/ahrqviews/answer-policy-questions-data.html
March 01, 2021 - Skip to main content
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healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …