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921. Developing Invitation Messages that Increase Survey Response Rates - Shaller (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-shaller.pdf
     January 01, 2017 - • Of these, 663 completed the last closed-ended question that preceded the invitation to complete … Conclusions • Invitation wording matters • Less is more ► Long, dense, cautionary wording with a “gate” question

922. FECC Surveys (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
     March 09, 2018 - Survey Instructions Answer each question by marking the box to the left of your answer. … When this happens you will see an arrow with a note that tells you what question to answer next, like … to contact the person who helped you with managing your child’s care when you needed help or had a question … to contact the person who helped you with managing your child’s care when you needed help or had a question … 1 Question 11 Question 17 Question 26 Question 35 Question 38 Telephone Survey Script

923. TeamSTEPPS 2.0 Learning Benchmarks (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_learning_benchmarks.pdf
     April 24, 2017 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … INSTRUCTIONS: For each question … Long-Term Care Learning Benchmarks – Answer Key This matrix presents the BEST ANSWER and relates the question … Acknowledgment Respect for team input Focus on the resident and safety Proper response to the question

924. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
     April 01, 2021 - (Not included) This question is not included in 4.0. … This question is in 4.0 only. (Not included) (Not included) 8. … This question is in 4.0 only. (Not included) (Not included) 10. … This question is in 4.0 only. Access to care 6. … (Not included) This question is not included in 4.0.

925. Assess-Resident-Uti-Facilitator-Guide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/assess-resident-UTI-facilitator-guide.docx
     June 01, 2021 - Slide 3 Case 1: Question 1 SAY: Your colleague thinks Mary Ann has a UTI. … Slide 8 Case 1: Question 2 SAY: Let's review Mary Ann’s case information. … Slide 12 Case 2: Question 1 SAY: Based on the information you just saw and heard, what would you … Slide 14 Urinary Catheters SAY: One common question that often comes up about urinary catheters … Slide 16 Case 3: Question 1 SAY: What would you do next?

926. 2017 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
     January 01, 2017 - bar charts that graphically show the distribution of responses for the core composites, individual question … LISTING OF COMPOSITES, RATINGS, AND INDIVIDUAL ITEMS The following table presents the question wording … Question numbers are shown for both the core version as well as the version with PCMH items included … this provider’s office during regular office hours, how often did you get an answer to your medical question … Response Options • Yes • No PCMH3 In the last 6 months, how often did the provider named in Question

927. Survey on Patient Safety (facility version) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority (1 (2 (3 (4 (

928. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
     January 09, 2018 - If we don't answer your question and you'd like an answer, please email us. … Then, type your question into the Q&A box and select Submit. … Thank you for that question. … We have another question here, and this is for you, Dr. Persily. … And another question for you, Cynthia.

929. Survey on Patient Safety (facility version) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
     November 18, 2019 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority .................

930. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/lee_hargraves-slides.pdf
     September 28, 2015 - switching to a 6-month recall may obtain slightly higher scores 36 www.cahps.ahrq.gov To Ask a Question … To Ask a Question

931. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
     October 01, 2008 - The basic question answered here is whether the TeamSTEPPS intervention produces desirable attitude … To answer this question, the T-TAQ should be administered immediately prior to and after TeamSTEPPS … Please select only one response for each question. … Please answer every question and select only one response for each question. … Please provide your responses to each question in the space provided.

932. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/stacia_cohen.pdf
     March 17, 2015 - www.cahps.ahrq.gov To Ask a Question 24 BLUE PLUS Performance ON CAHPS Blue Plus Medicaid plans … To Ask a Question

933. CHIPRA 120 Section 2, Technical Specifications (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-120-section-2-technical-specs.pdf
     May 30, 2018 - Classify by answer yes or no to the following question: Does this facility always have 24/7 in house … a) Yes b) No c) Unsure d) Refuse This is Question 1 of the four question HROB questionnaire … Step 5 Identify which of those health care facilities answered “Yes” to above question

934. Section 7. Tools and Resources (continued) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu7c.html
     October 01, 2014 - ____ No (skip to question 9) ____ Yes 6. … _____ No _____Yes; complete the following table: Question Answer For at-risk patients … _____ No _____Yes; complete the following table: Question Answer For patients with low … on admission ____ No ____ Yes; stage(s)___________________; complete the following table: Question

935. Paul Tedrick (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-icu-transcript.doc
     May 13, 2014 - And the question comes up of should we take the Foley catheter out. … Again, to ask a question, please press ‘star 1’ now. … Operator: Thank you, our first question comes from— I’m sorry. … Our first question comes from Monica Fontes with Carondelet Health Network. … Ashley Hofmann: Looks like there’s another question in the chat as well.

936. TeamSTEPPS® for Office-Based Care - Readiness Assessment (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
     August 01, 2005 - In this spirit, we strongly encourage you to read the notes that accompany each question before you … Instructions Answer “Yes” or “No” to each question. … As noted with regard to the general timing of implementation (see Question 3), a practical strategy … Review the notes accompanying each question and identify any steps the practice might take to improve … Consider postponing the implementation process for a few months and review the notes accompanying each question

937. Learn-From-Defects-Facilitator-Guide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
     May 01, 2017 - Staff should provide as much detail as possible when completing the assessment, especially the second question … Question 1. Did you create a policy or procedure (rate strong or weak)? Question 2. … Question 3. Are staff members using the procedure as intended? Question 4.

938. Paul Tedrick (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-transcript.doc
     October 08, 2013 - At that time, instructions will be given if you would like to ask a question. … Again, if you would like to ask a question, please press "star one" at this time. … Again, if you'd like to ask a question, it is "star one." … We do have another question from Mary from the California Department of Public Health. … Again, if you would like to ask a question, please press "star one" at this time.

939. 2016 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
     January 01, 2016 - of bar charts that graphically show the distribution of scores for the core composites, individual question … OF COMPOSITES, RATINGS, AND INDIVIDUAL ITEMS BY SURVEY VERSION The following tables present the question … Question numbers are shown for both the core versions as well as the versions with PCMH items included … Response Options  Yes  No PCMH3 In the last 6 months, how often did the provider named in Question … Response Options  Yes  No PCMH3 In the last 6 months, how often did the provider named in Question

940. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
     January 24, 2014 - this doctor’s office during regular office hours, how often did you get an answer to your medical question … this doctor’s office after regular office hours, how often did you get an answer to your medical question