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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new_sops_diagnostic_safety-intro.pdf
June 02, 2021 - ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … question in the box
that opens
► Make sure “All Panelists”
is selected
Type Question
Here
3
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
October 12, 2017 - 1|_| Never
2|_| Sometimes
3|_| Usually
4|_| Always
After core question 22
C-CR2. … skip instruction to core question 24: “If Never, go to core question 25”
C-CR3. … 1|_| Yes
2|_| No If No, go to C-CR5
After core question 25
Note: Same item as C-PCMH2
C-CR4. … 1|_| Yes
2|_| No If No, go to core question 26
After C-CR6
C-CR8. … 1|_| Yes
2|_| No If No, go to core question 26
After C-CR7
Note: Use with C-CR7
C-CR9.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
January 01, 2020 - How to Ask a Question
• Question and Answer
► Select Q&A
► Type question in the
box that opens
► Make … sure “All
Panelists” is selected
4
Type Question
Here
Today’s Speakers
Theresa Famolaro, M.P.S
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/closing-slides-46-48.pdf
February 07, 2019 - QUESTIONS & ANSWERS
46
https://www.ahrq.gov/sops
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the
box that opens
Type question here
47
Thank you
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
Access
AC11
Patient contacted personal doctor's office with medical question … Access
AC11
Respondent contacted doctor's office with medical question … Health Plan
Access
AC12
Respondent got answer to medical question … Access
AC13
Patient contacted personal doctor's office with medical question … Health Plan
Access
AC14
Respondent got answer to medical question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-ASC-webcast-2023-0509-closing.pdf
January 01, 2023 - 39
How to Ask a Question
• Question and Answer
► Select Q&A
► Type a question in the
box that opens
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
December 20, 2017 - 1|_| Nunca
2|_| A veces
3|_| La mayoría de las veces
4|_| Siempre
After core question 10
C-HL2. … 1|_| Nunca
2|_| A veces
3|_| La mayoría de las veces
4|_| Siempre
After core question 11
C-HL3. … 1|_| Sí
2|_| No Si contestó "No", pase a la [core question] pregunta 14
After core question 13
C-HL11 … 1|_| Sí
2|_| No Si contestó "No", pase a la [core question] pregunta 16
After core question 15 … de las veces
4|_| Siempre
After core question 16
Note: Use with C-HL14
C-HL19.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/patient-safety-summit-agenda-2020.pdf
January 01, 2020 - What is the most important research question?
2. … What is the most important research question?
2. … What is the most important research question?
2. … What is the most important research question?
2. … What is the most important research question?
2.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing
Questions & Answers
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-closing-slides.pdf
April 12, 2022 - Introducing the Child HCAHPS® Survey Database webcast-Closing
QUESTIONS AND ANSWERS
32
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box that
opens
► Make sure “All Panelists
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
May 03, 2022 - ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … question in the box that
opens
► Make sure “All Panelists” is
selected
• Download slides at
https … How to Ask a Question
Today’s Speakers
Agenda
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The fifth question asks about the relationship between the patient and the provider. … In the Child version, the fifth question asks specifically about the parent and provider's relationship … ; a sixth question asks about the relationship between the child and the provider. … For example, the first question is designed to prompt respondents to state the most important things
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
January 01, 2021 - CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING
Using the Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists” is
selected … 34
Type Question
Here
CAHPS Updates
Sign up for email updates
35
36
Questions?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
December 14, 2021 - Update on the CAHPS Patient Narrative Item Sets - Closing
QUESTIONS AND ANSWERS
29
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box that
opens
► Make sure “All Panelists
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
June 25, 2014 - www.cahps.ahrq.gov
Ask a Question
52
Click on the “Q&A” icon to
get the Q&A box to appear. … To submit a question, type
question here and hit submit. … Ask a Question
CAHPS E-mail Updates
Thank You!
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing.pdf
January 31, 2022 - Primer for New Users Webcast - Questions and Answers
38
QUESTIONS AND ANSWERS
39
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box that
opens
► Make sure “All Panelists
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-closing.pdf
May 23, 2022 - for Improving the Patient Experience webcast - Closing
QUESTIONS AND ANSWERS
45
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box that
opens
► Make sure “All Panelists
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-closing.pdf
December 22, 2020 - Clinician & Group Visit Survey 4.0 (beta) - Closing
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists”
is selected … Type Question
Here
29
CAHPS Updates
Sign up for email updates
30
Questions or Comments?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-intro.pdf
January 01, 2022 - ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … a question in the
box that opens
• Participants are muted
and cannot show video
• The raise hand … How to Ask a Question
Event Website
Today’s Speakers
Today’s Agenda
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-unc-webcast-closing.pdf
January 08, 2020 - Patient Safety Culture at UNC Medical Center-Closing
Questions & Answers
49
Submitting Questions
• Question … and Answer
► Select Q&A
► Type question in the box that opens
Type question here
50
Sign up for