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81. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - INTRO (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new_sops_diagnostic_safety-intro.pdf
    June 02, 2021 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected Type Question Here 3

82. Supplemental-Coordination-Of-Care-Cgcahps-Child-2358-17A (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
    October 12, 2017 - 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 22 C-CR2. … skip instruction to core question 24: “If Never, go to core question 25” C-CR3. … 1|_| Yes 2|_| No If No, go to C-CR5 After core question 25 Note: Same item as C-PCMH2 C-CR4. … 1|_| Yes 2|_| No If No, go to core question 26 After C-CR6 C-CR8. … 1|_| Yes 2|_| No If No, go to core question 26 After C-CR7 Note: Use with C-CR7 C-CR9.

83. Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Intro (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
    January 01, 2020 - How to Ask a Question • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make … sure “All Panelists” is selected 4 Type Question Here Today’s Speakers Theresa Famolaro, M.P.S

84. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/closing-slides-46-48.pdf
    February 07, 2019 - QUESTIONS & ANSWERS 46 https://www.ahrq.gov/sops Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 47 Thank you

85. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
    Access AC11 Patient contacted personal doctor's office with medical question … Access AC11 Respondent contacted doctor's office with medical question … Health Plan Access AC12 Respondent got answer to medical question … Access AC13 Patient contacted personal doctor's office with medical question … Health Plan Access AC14 Respondent got answer to medical question

86. SOPS Ambulatory Surgery Center Webcast - CLOSING (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-ASC-webcast-2023-0509-closing.pdf
    January 01, 2023 - 39 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens

87. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - 1|_| Nunca 2|_| A veces 3|_| La mayoría de las veces 4|_| Siempre After core question 10 C-HL2. … 1|_| Nunca 2|_| A veces 3|_| La mayoría de las veces 4|_| Siempre After core question 11 C-HL3. … 1|_| Sí 2|_| No   Si contestó "No", pase a la [core question] pregunta 14 After core question 13 C-HL11 … 1|_| Sí 2|_| No   Si contestó "No", pase a la [core question] pregunta 16 After core question 15 … de las veces 4|_| Siempre After core question 16 Note: Use with C-HL14 C-HL19.

88. Summit on Research Priorities for Patient Safety Improvement: Agenda (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/patient-safety-summit-agenda-2020.pdf
    January 01, 2020 - What is the most important research question? 2. … What is the most important research question? 2. … What is the most important research question? 2. … What is the most important research question? 2. … What is the most important research question? 2.

89. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
    January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Questions & Answers How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

90. Introducing the Child HCAHPS® Survey Database webcast-Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-closing-slides.pdf
    April 12, 2022 - Introducing the Child HCAHPS® Survey Database webcast-Closing QUESTIONS AND ANSWERS 32 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

91. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
    May 03, 2022 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected • Download slides at https … How to Ask a Question Today’s Speakers Agenda

92. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The fifth question asks about the relationship between the patient and the provider. … In the Child version, the fifth question asks specifically about the parent and provider's relationship … ; a sixth question asks about the relationship between the child and the provider. … For example, the first question is designed to prompt respondents to state the most important things

93. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
    January 01, 2021 - CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING Using the Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … 34 Type Question Here CAHPS Updates Sign up for email updates 35 36 Questions?

94. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

95. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/6_dale_shaller-closing.pdf
    June 25, 2014 - www.cahps.ahrq.gov Ask a Question 52 Click on the “Q&A” icon to get the Q&A box to appear. … To submit a question, type question here and hit submit. … Ask a Question CAHPS E-mail Updates Thank You!

96. Understanding CAHPS® Surveys: A Primer for New Users Webcast - Questions and Answers (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing.pdf
    January 31, 2022 - Primer for New Users Webcast - Questions and Answers 38 QUESTIONS AND ANSWERS 39 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

97. The Power of Patient Stories for Improving the Patient Experience webcast - Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-closing.pdf
    May 23, 2022 - for Improving the Patient Experience webcast - Closing QUESTIONS AND ANSWERS 45 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

98. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-closing.pdf
    December 22, 2020 - Clinician & Group Visit Survey 4.0 (beta) - Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 29 CAHPS Updates Sign up for email updates 30 Questions or Comments?

99. Useful Online Tools for CAHPS Survey Users - INTRO (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-intro.pdf
    January 01, 2022 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … a question in the box that opens • Participants are muted and cannot show video • The raise hand … How to Ask a Question Event Website Today’s Speakers Today’s Agenda

100. Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center-Closing (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-unc-webcast-closing.pdf
     January 08, 2020 - Patient Safety Culture at UNC Medical Center-Closing Questions & Answers 49 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 50 Sign up for