-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - Which of the following best describes your current use of open-ended
question(s) to collect patient … • I use open-ended question(s) as part of a CAHPS Clinician & Group Survey. … • I use open-ended question(s) as part of a different CAHPS survey (e.g., HCAHPS). … • I use open-ended question(s) as part of an in-house or proprietary vendor survey. … To Ask a Question
Accessing Presentations
Accessing Event Materials
First Polling Question
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/normothermia_audit.docx
December 01, 2017 - Question 9: Indicate whether a forced air warmer was used in the preoperative area. … Question 10: Document the patient’s first temperature upon arrival to the operating room. … Question 11: Document the patient’s temperature at or just before time of incision. … Question 12: Document the patient’s final temperature in the operating room. … Question 18: Document the duration of the case.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/surgical_skinprep_audit.docx
December 01, 2017 - Sensemaking Table*
QUESTION
DATA
1. Month and year
2. … Count the number of “yes” responses for question 7.
8. … Count the number of “yes” responses for question 8.
10. … Count the number of “2” responses for question 10.
12. … Count the number of “yes” responses for question 11a.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
March 11, 2016 - |_| Same day
|_| 1 day
|_| 2 to 3 days
|_| 4 to 7 days
|_| More than 7 days
After core question 6
Note … 1|_| Yes
2|_| No If No, go to core question 9
After AC2
Note: If using AC3, change skip pattern for … core question 7 to “If No, go to AC3”
AC4. … 1|_| Yes
2|_| No If No, go to AC7
After core question 10
Note: If using AC5, change skip pattern for … core question 9 to “If No, go to AC5”
AC6.
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-PWMI-items-hp-survey50-adult.html
February 01, 2021 - 1 __ Yes
2 __ No → If No, go to core question 17
After core question 16
Note: Use P-IM1 if … 1 __ Never → If Never, go to core question 17
2 __ Sometimes
3 __ Usually
4 __ Always
After … 1 __ Yes
2 __ No → If No, go to P-IM12
After core question 26
P-IM11. … 1 __ Yes
2 __ No → If No, go to core question 27
After P-IM13
P-IM15. … 1 __ Yes
2 __ No → If No, go to core question 33
After core question 32
P-IM20.
-
ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/tools/surgical-complication-prevention/surgical-skinprep-audit.html
December 01, 2017 - Count the number of “DuraPrep” responses for question 5.
… Count the number of “yes” responses for question 7.
… Count the number of “yes” responses for question 8.
… Count the number of “2” responses for question 10.
… Count the number of “yes” responses for question 11a.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
January 01, 2020 - ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … question in the box
that opens
► Make sure “All Panelists”
is selected
Type Question
Here
3
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
May 01, 2017 - 1|_| Never
2|_| Sometimes
3|_| Usually
4|_| Always
After core question 10
C-HL2. … 1|_| Yes
2|_| No
After core question 12
C-HL5. … 1|_| Yes
2|_| No If No, go to core question 14
After core question 13
C-HL11. … 1|_| Yes
2|_| No If No, go to core question 16
After core question 15
C-HL15. … 1|_| Never If Never, go to core question 17
2|_| Sometimes
3|_| Usually
4|_| Always
After core question
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.docx
January 01, 2016 - If “chlorhexidine” or “not tracking” is answered, skip question A7a. … Only answer this question if “chlorhexidine” was NOT answered for question A.7. … Only answer this question if “subclavian” or “not tracking” was NOT answered for question A.8. … Only answer this question if “transparent” or “not tracking” was NOT answered for question A.9. … The date entered for “Day 1” in the question should be one day after the date entered in question A2.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/glucose_control_audit.docx
December 01, 2017 - Question 4: Document the patient’s most recent blood glucose within 30 days prior to surgery. … Question 4: Assess if the patient’s blood glucose was greater than the selected target level (e.g., … If no, skip question 5 and proceed to question 6. … If NO, skip to question 6.
______gm/dL or NA
Yes No
5. … If YES to question 9, at what point was the insulin or oral antihyperglycemic used?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-child-survey_2358-1a.docx
March 11, 2016 - |_| Same day
|_| 1 day
|_| 2 to 3 days
|_| 4 to 7 days
|_| More than 7 days
After core question 13 … 1|_| Yes
2|_| No If No, go to core question 16
After AC2
Note: If using AC3, change skip pattern for … core question 14 to “If No, go to AC3”
AC4. … In the last 6 months, did you contact this provider’s office with a medical question about your child … core question 16 to “If No, go to AC5”
AC6.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
January 01, 2022 - ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … a question in the
box that opens
• Participants are muted
and cannot show video
• The raise hand … How to Ask a Question
Today’s Speakers
Agenda
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - 1 ☐ Yes
2 ☐ No
After core question 12
C-HL5. … 1 ☐ Yes
2 ☐ No → If No, go to core question 14
After core question 13
C-HL11. … 1 ☐ Yes
2 ☐ No → If No, go to core question 14
After C-HL10
Note: Use with C-HL10 … 1 ☐ Yes
2 ☐ No → If No, go to core question 16
After core question 15
C-HL15. … After core question 16
Note: Use with C-HL14
C-HL19.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
January 01, 2021 - ► Use Q&A feature to ask for help
2
How to Ask a Question
• Question and Answer
► Select Q&A
► Type … question in the
box that opens
► Make sure “All
Panelists” is selected
3
Type Question
Here
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
February 05, 2019 - Action Planning for the SOPS Surveys-Closing
Questions & Answers
53
Submitting Questions
• Question … and Answer
► Select Q&A
► Type question in the box that
opens
Type question here
Thank you!
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.pdf
January 01, 2016 - Site Selection: question A8
3. … Only answer this question if “chlorhexidine” was NOT answered for question A.7. … Only answer this question if “subclavian” or “not tracking” was NOT answered for question A.8. … Only answer this question if “transparent” or “not tracking” was NOT answered for question A.9. … The
date entered for “Day 1” in the question should be one day after the date entered in question A2
-
ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/tools/surgical-complication-prevention/glucose-control-audit.html
December 01, 2017 - Question 4: Document the patient’s most recent blood glucose within 30 days prior to surgery. … Question 4: Assess if the patient’s blood glucose was greater than the selected target level (e.g., 180 … If no, skip question 5 and proceed to question 6. … Question 5: If yes, then indicate if patient was on preoperative insulin or an oral antihyperglycemic … If NO, skip to question 6.
-
ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/tools/surgical-complication-prevention/normothermia-audit.html
December 01, 2017 - Question 9: Indicate whether a forced air warmer was used in the preoperative area. … Question 10: Document the patient’s first temperature upon arrival to the operating room. … Question 11: Document the patient’s temperature at or just before time of incision. … Question 12: Document the patient’s final temperature in the operating room. … Question 18: Document the duration of the case.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/06-SOPS_101_Webcast-CLOSING.pdf
March 03, 2020 - Surveys: A Primer for New Users (Webcast) - Closing
Questions & Answers
53
Submitting Questions
• Question … and Answer
► Select Q&A
► Type question in the box that opens
Type question here
54
Thank you!
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/4-closing-sops-hospital-survey-2-0-webcast.pdf
November 13, 2019 - Introducing the New SOPS Hospital Survey 2.0 - Closing
Questions & Answers
63
Submitting Questions
• Question … and Answer
► Select Q&A
► Type question in the box that opens
Type question here
64
Thank you!