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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-intro-slides.pdf
March 23, 2022 - ► Use Q&A feature to ask for
help
Using the Webcast Console to
Submit Questions
• Question and … Answer
► Select Q&A
► Type question in the box
that opens
4
Today’s Speakers
• Caren Ginsberg
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorra_closingslides.pdf
May 12, 2014 - To submit a question, type
question here and hit submit.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
June 13, 2017 - ET
To Ask a Question
www.ahrq.gov/cahps50
https://www.ahrq.gov/cahps
www.ahrq.gov/cahps
Wrap-Up … www.ahrq.gov/cahps/
52
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
Q&A and Wrap-Up
To Ask a Question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
October 01, 2017 - type
your question in the textbox and select “Submit.” … Let me just remind everyone, again, how to ask a question. … Dale Shaller
There's a very close question that dovetails to what you just addressed because the question … Depending on how they answer one question, based on that response you give them a
different question … And there’s another question- I mention this because another question came up earlier with respect to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/malone-report.pdf
January 01, 2024 - to validate a structured process for DDI evidence evaluation (Key Question 3). … Key Question 3: How should a structured evaluation process be vetted and validated? … Key Question 3: Can/should a list of contraindicated drug pairs be established? … Key Question 4: How can DDI alerts be more intelligently filtered? … Key Question 3: How should effectiveness of DDI decision support be measured?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
www.ahrq.gov/cahps
To Ask a Question
54
www.ahrq.gov/cahps … Web site: www.ahrq.gov/cahps/
56
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
To Ask a Question
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ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/tools/surgical-complication-prevention/ssi-investigation.html
December 01, 2017 - Data Table
QUESTION
DATA
Patient name
Medical record number
Diagnosis:
Date of … QUESTION
DATA
Was an active warming device used during the procedure? … *
QUESTION
DATA
What was the patient’s blood glucose level preoperatively (if checked)? … QUESTION
DATA
Did the patient use chlorhexidine washcloths prior to surgery? … QUESTION
DATA
Which antibiotic(s) were selected?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-6-slides.pdf
October 28, 2021 - hospitals
in the group
2
3
Chat Function
HOW TO ASK
QUESTIONS
To ask a question … or make a comment
open the chat box
Set the TO: field to Everyone so
that we can all see your question … Function
6
Polling Function
PARTICIPANTS
HOW TO
POLL
6
7
Audience Question … Information can be used to inform changes to
workflow processes
34
35
Audience Question … Question: In the chat box, tell us one
useful insight you will take away from
today’s training session
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
September 01, 2019 - I think that's a great question. I think the question of allowance is really sort of by home. … Next question for Jack. … We got a follow up question or a related question that I'd like to ask just so that we're
addressing … Another question. … this question.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
January 01, 2020 - or if the question doesn't apply to them. … All right, next question coming in here. … Next question. … Next question. … or any question in particular.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - www.ahrq.gov/cahps16
Applying goals for narrative elicitation
www.cahps.ahrq.gov17
CAHPS 5-Question … will listen to what I have asked and responded intelligently even if having to ask me to rephrase
my question … or repeat the question. … little more time
with me to make sure my visits are not painful.
30
www.ahrq.gov/cahps
To Ask a Question … informed by considerations for field implementation
Applying goals for narrative elicitation
CAHPS 5-Question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
August 21, 2015 - ASK:
Ask the group how they would respond to each question before providing potential responses. … This question is often a stand-in for “How could this have happened?” … Usually this question is a stand-in for “Are you taking this seriously?” … Be aware that the patient and/or family may not be satisfied with the response to this question. … This question is usually a stand-in for “I worry that you are not taking me seriously.”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - this provider’s office during
regular office hours, how often did you get an
answer to your medical question … this provider’s office
during regular office hours, how often did you get
an answer to your medical question … (PCMH10)
How often did the provider named in Question 1 seem informed and
up-to-date about the … support alignment
across multiple initiatives
23
www.cahps.ahrq.gov
To Ask a Question … Survey Content
Patient-Centered Medical Home Items
Release of CG-CAHPS
CG-CAHPS 3.0
To Ask a Question
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/clabsi-invest.html
April 01, 2013 - Melinda Sawyer: That’s a great question. … I have a question regarding your “Scrub the Hub” campaign. … Melinda Sawyer: That’s a great question. … Operator: And our next question comes from Suzanne Wells from St. Luke’s East. … Operator: And our next question comes from Diane Dumigan. Your line is open.
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ce.effectivehealthcare.ahrq.gov/questions/videos/index.html
August 01, 2021 - A simple question, such as "Is it okay to take this over-the-counter medicine?" … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
www.cahps.ahrq.gov
To Ask a Question … mailto:cahps1@westat.com
http://www.cahps.ahrq.gov/
http://www.cahps.ahrq.gov
Q&A Session
To Ask a Question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - of information
• Include patient reports and ratings of experiences
– not “satisfaction”
• Base question … • Use Q&A feature to ask for help.
9
www.cahps.ahrq.gov
To Ask a Question
10
www.cahps.ahrq.gov … To Ask a Question
Accessing Presentations
Accessing Event Materials
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=asc
chronic conditions
AC11
Respondent contacted doctor's office with medical question … Access
AC13
Respondent contacted doctor's office with medical question … Clinician & Group
Access
AC6
Respondent got answer to medical question … Clinician & Group
Access
AC12
Respondent got answer to medical question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-nov2015.pptx
January 01, 2015 - are encouraged throughout the presentation and will be answered during the Q&A session
To submit a question … 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Tailoring Your TeamSTEPPS Training
Slide ‹#›
6
Polling Question … 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Tailoring Your TeamSTEPPS Training
Slide ‹#›
7
Polling Question … 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Tailoring Your TeamSTEPPS Training
Slide ‹#›
8
Polling Question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/4_dale-shaller_closing.pdf
June 12, 2015 - CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices
www.cahps.ahrq.gov
To Ask a Question … Website: www.cahps.ahrq.gov
38
mailto:cahps1@westat.com
http://www.cahps.ahrq.gov/
To Ask a Question