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21. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Access | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
    December 01, 2018 - 1 __ Yes     2 __ No → If No, go to core question 16 After AC2 Note: If using AC3, change … skip pattern for core question 14 to “ If No, go to AC3 ” AC4. … In the last 6 months, did you contact this provider’s office with a medical question about your child … 1 __ Yes     2 __ No → If No, go to AC7 After core question 17 Note: If using AC5, change … skip pattern for core question 16 to “ If No, go to AC5 ” AC6.

22. Table 3-1. Office of Management and Budget (OMB) Race and Hispanic Ethnicity Categories According to a One- and Two-Question Format | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldata3tab3-1.html
    May 01, 2018 - Office of Management and Budget (OMB) Race and Hispanic Ethnicity Categories According to a One- and Two-Question … Office of Management and Budget (OMB) Race and Hispanic Ethnicity Categories According to a One- and Two-Question … Coding Responses Race/Ethnicity Categories Responses for Hispanic ethnicity in two-question … format Hispanic or Latino Not Hispanic or Latino Responses for race in two-question format … combining race and Hispanic ethnicity (one-question format) American Indian or Alaska Native Asian

23. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Care From Specialists | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-carespecialists-cg30-adult.html
    December 01, 2018 - Care From Specialists in the Last 6 Months Change the skip instructions in core question 4 so that … 1 __ Yes 2 __ No → If No, go to core question 23 After core question 22 Delete specialist … 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always After core question 22 Note: Use with … __ None → If None, go to core question 23 __ 1 specialist __ 2 __ 3 __ 4 __ 5 or … more specialists After core question 22 Note: Use with C-SC1 C-SC4.  

24. The National Action Alliance to Advance Patient Safety Summer Webinar Series - PowerPoint Presentation (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/action-alliance/public-action-alliance-slides-040323_LOCKED.pdf
    May 25, 2023 - 17 Question 2: Summary • Need for resources and community educational tools across the continuum … 3 19 Question 3 Summary • Leverage resources and expertise from other leading patient safety and … 1: Summary Question 2 Question 2: Summary Question 3 Question 3 Summary Question 4 Question 4 … Summary Question 5 Question 5: Summary Question 6 Question 6 Summary Question 6 Summary Continued … Audience Question Key Take-A-Ways Poignant Quotes National Action Plan to Advance Patient Safety

25. Appendix A. Informant Interview Guide | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/appa.html
    March 01, 2017 - Concept: Research Question Stem Question: Please review the proposed research question. … Given the task that we have been asked to achieve, do you think we have the correct research question … What might help us to better define the research question for this project? … Concept: Research Question Stem Question: Please review the proposed research question. … What might help us to better define the research question for this project?

26. Antibiotic Audit Tool (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/antibiotic_audit.docx
    December 01, 2017 - Question 11: Document the anesthesia stop time. … Question 17: Document the time of the surgical incision. … If NO, skip to question 8 Yes No 7. … Question 7: Document the patient’s weight in kilograms. … Question 11: Document the anesthesia stop time.

27. Implementation Guide Appendix J Coaching Tool Instructions and Observation Tool With Coaching Section (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
    April 13, 2017 - Coach the team based on what you observed using the three-part question. … Part III: Your Question – Ask the team a question to help team members reflect on what happened  … Use the Three-Part Question Guide for more information on how to use the three-part question. … Use the Three-Part Question Guide for more information on how to use the three-part question. … Use the Three-Part Question Guide for more information on how to use the three-part question.

28. Best Practices for Administering SOPS® Surveys Users (Webcast): Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-closing.pdf
    February 08, 2024 - 48 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens … PLEASE COMPLETE THE WEBCAST EVALUATION 50 Q&A How to Ask a Question THANK YOU!

29. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
    October 29, 2018 - 20% 25% 30% Experiences Reported by NYP Patients Focus of Expressed Patient Experiences: By Question … Protocol Communication with Doctor 12% 3 Question Protocol 26% 5 Question Protocol Emotional … Rapport with Doctor 7% 3 Question Protocol 15% 5 Question Protocol Interactions with Clinical … Staff 19% 3 Question Protocol 12% 5 Question Protocol 3 Question Protocol 5 Question Protocol 35

30. Supplemental Items for the CAHPS Clinician & Group Survey 3.0: Coordination of Care | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-coordination-of-care-cg-adult.html
    April 01, 2018 - 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always After core question 15 C-CR2.   … C-CR2, add skip to core question 17: "If Never, go to core question 18" C-CR3. … 1 __ Yes 2 __ No → If No, go to core question 19 After core question 18 Note: Item is the same … 1 __ Yes 2 __ No → If No, go to core question 21 After core question 20 Note: If using C-CR5 … , edit skip on core question 19 to "If No, go to C-CR5" C-CR6.  

31. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical Specifications (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
    February 12, 2020 - report the percentage of parents who responded “Usually” or “Always” to the specialist availability question … from the CAHPS Health Plan Survey – Child Medicaid Survey or its equivalent question in future versions … In CAHPS version 5.0, the question is written as “In the last 6 months, how often did you get appointments … perceptions of specialist availability for Medicaid-enrolled children collected via an individual question … The measure will not be satisfied if States include the results of this question as part of a weighted

32. Coaching-Material (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-material.docx
    May 01, 2017 - Coaching Defined · Slides 4-12 Providing Constructive Feedback to Teams · Slides 13-27 · Three-Part Question … Watch the Three-Part Question video. … Spend the remainder of the meeting role playing and using the three-part question. … Materials: Slides 28-42, Setting the Stage video, Open-ended Question video, Three-Part Question video … Materials: Slides 28-42, Setting the Stage video, Open-Ended Question video, Three-Part Question video

33. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid : Measure Specifications (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
    October 01, 2019 - percentage of parents who responded “Usually” or “Always” to the treatment or counseling availability question … from version 4.0 of the Item Set for Children with Chronic Conditions (CCC) or its equivalent question … In version 4.0, this question is written as “In the last 6 months, how often was it easy to get this … The data are collected via an individual question from the Consumer Assessment of Healthcare Providers … of one (1) demonstrates that a particular State collects the treatment or counseling availability question

34. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
    April 01, 2020 - Question Placement and Other Instructions P-IN1.   … 1 __Yes 2 __No → If No, go to core question 17 After core question 16 P-IN2.   … 1 __Never → If Never, go to core question 17 2 __Sometimes 3 __Usually 4 __Always After P-IN4 … 1 __Yes 2 __No  → If No, go to core question 27 After core question 26 P-IN8.   … 1 __Never → If Never, go to core question 27 2 __Sometimes 3 __Usually 4 __Always After P-IN10

35. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Coordination of Care | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-coordination-of-care-cg-child.html
    December 01, 2018 - 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always After core question 22 C-CR2. … 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always After core question 24 Note: If using … C-CR2, add skip instruction to core question 24: "If Never, go to core question 25" C-CR3.   … 1 __ Yes 2 __ No → If No, go to C-CR5 After core question 25 Note: Same item as C-PCMH2 … 1 __ Yes 2 __ No → If No, go to core question 26 After C-CR6 C-CR8.  

36. Health Literacy Patient Feedback Questions | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool17d.html
    April 01, 2024 - ☐ Yes ☐ No → go to question #5 3. … ☐ Yes ☐ No  go to question #?? 4. … ☐ Yes ☐ No  go to question #8 6. … ☐ English go to question #?? … ☐ Yes ☐ No  go to question #4 2.

37. Supplemental-Coordination-Of-Care-Cgcahps-Adult-2357-17A (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-adult-2357-17a.docx
    October 12, 2017 - 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 15 C-CR2. … skip to core question 17: “If Never, go to core question 18” C-CR3. … 1|_| Yes 2|_| No If No, go to core question 19 After core question 18 Note: Item is the same as C-PCMH2 … 1|_| Yes 2|_| No If No, go to core question 21 After core question 20 Note: If using C-CR5, edit skip … on core question 19 to “If No, go to C-CR5” C-CR6.

38. Suppl Access Items Cahps-Hp-Adult-Survey 2157-1A (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-adult-survey_2157-1a.docx
    March 11, 2016 - core question 5 to “If No, go to AC3” AC4. … 1|_| Yes 2|_| No  If No, go to core question 9 After core question 8 AC6. … 1|_| Yes 2|_| No  If No, go to AC9 After core question 11 AC8. … 1|_| Yes 2|_| No  If No, go to AC13 After core question 15 AC12. … 1|_| Yes 2|_| No  If No, go to core question 16 After AC12 AC14.

39. Understanding SOPS Surveys: A Primer for New users - Closing (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
    January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing Questions & Answers 35 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens Type question here 36

40. Suppl Access Items Cahps-Hp-Child-Survey 2158-1A (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-child-survey_2158-1a.docx
    March 11, 2016 - core question 5 to “If No, go to AC3” AC4. … 1|_| Yes 2|_| No  If No, go to core question 9 After core question 8 AC6. … 1|_| Yes 2|_| No  If No, go to AC9 After core question 11 AC8. … 1|_| Yes 2|_| No  If No, go to AC13 After core question 18 AC12. … 1|_| Yes 2|_| No  If No, go to core question 19 After AC12 AC14.