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161. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
     October 03, 2018 - feature to ask for help 2 www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question … and Answer  Select Q&A  Type question in the box that opens Type question here 3 www.ahrq.gov

162. A simple question can reveal as much as a test. "What are our goals for today?" (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/ask-your-doctor/tips-and-tools/clinicianad1.pdf
     September 09, 2011 - A simple question can reveal as much as a test. "What are our goals for today?" … A simple question can reveal as much as a test.

163. An Overview of the SOPS® Surveys for New Users - Closing (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/6-sops101-webcast-2023-closing.pdf
     January 01, 2023 - 51 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens … https://doi.org/10.1093/geront/gns007 https://doi.org/10.1177/0733464820969283 Q&A How to Ask a Question

164. Pre-intervention Assessment: Adapting and Implementing Patient Safety Practices in Ambulatory Care (xls file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/hret-preinterventionasst.xlsx
     November 28, 2017 - Question # Question Never Almost Never Occassionally Regularly Every Time Recommendation 1 Cultural … Question # Question Never Almost Never Occassionally Regularly Every Time Recommendation 17 The team … Question # Question Never Almost never Occassionally Regularly Every Time Recommendation 28 The team … Question # Question Never Almost never Occassionally Regularly Every Time Recommendation 42 The team … Question # Question Never Almost Never Occassionally Regularly Every Time Recommendation 46 The team

165. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid: Final Report (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
     October 01, 2019 - Moreover, CHIPRA does not currently require States to report the results for each question, and very … The question is asked of parents who answer “Yes” to the CAHPS screener question immediately preceding … The question is asked of parents who answer “Yes” to the CAHPS screener question on treatment or counseling … Comparisons among States and over time will not be perfect, as the screener question (and measure question … from version 4.0 of the Item Set for CCC or its equivalent question in future versions.

166. Creative Strategies to Improve Patient Care Experience - Part 1 Intro (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
     April 18, 2019 - ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 5 Creative Strategies

167. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - One question has been moved into the core survey, 6/17/2015 www.cahps.ahrq.gov Page 2 CAHPS … the same day he/she contacted provider’s office 10 Patient got answer to medical question the … Adult 3.0 Item # Adult 2.0 Item # Adult 3.0 Question Wording Adult 2.0 Question Wording … Wording Adult 2.0 Question Wording Reason for Change 5 5 In the last 6 months, did you … Wording Adult 2.0 Question Wording Reason for Change 8 8 In the last 6 months, when you

168. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - ► Use Q&A feature to ask for help 3 How to Ask a Question • Question and Answer ► Select Q&A ► … Type question in the box that opens ► Make sure “All Panelists” is selected 4 Purpose of CAHPS

169. Coaching-Facnotes (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
     May 01, 2017 - is not a helpful question during coaching. … Slide 25 SAY: Avoid disguising a statement as a question. … This is where the coach should use the three-part question. … Part 3 – State your question: “I wonder...” … , and finally his question?

170. Network of Patient Safety Databases Falls Chartbook, 2023 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-falls-chartbook-2023.pdf
     January 01, 2023 - ■ INJURY AS RESULT OF FALL in the Fall module is captured in DE201 in response to the question: “Did … ■ INJURY AS RESULT OF FALL in the Fall module is captured in DE201 in response to the question: “Did … ■ UNASSISTED OR ASSISTED FALL in the Fall module is captured in DE192 in response to the question: … ■ INJURY AS RESULT OF FALL in the Fall module is captured in DE201 in response to the question: “Did … ■ PATIENT ACTIVITY BEFORE THE FALL is indicated by DE207 in response to the question “Prior to the

171. Chapter 3: Defining Categorization Needs for Race and Ethnicity Data (continued) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldata3b.html
     May 01, 2018 - versus two-question format). … To collect OMB race and ethnicity data, entities should use either the one-question or two-question format … In accordance with OMB guidance, when the two-question format is used, the Hispanic ethnicity question … The granular ethnicity question, whether presented as a closed- or open-ended question, should be separate … when the Hispanic origin question was asked before rather than after the race question ( U.S.

172. Suppl Pcmh-Items Cg-Cahps-Adult-Survey 2357-2A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
     March 11, 2016 - 1|_| Yes 2|_| No After core question 8 PCMH2. … 1|_| Yes 2|_| No  If No, go to PCMH4 After core question 18 PCMH3. … In the last 6 months, how often did the provider named in Question 1 seem informed and up-to-date about … Please answer these questions about the provider named in Question 1 of this survey.

173. CAHPS Cancer Care Supplemental Items (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-info-english-557-6a.docx
     March 07, 2017 - 1|_| Yes, definitely 2|_| Yes, somewhat 3|_| No After core question 9 N-INF2. … 1|_| Yes, definitely 2|_| Yes, somewhat 3|_| No After core question 23 N-INF3. … 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 25 N-INF4. … 1|_| Yes 2|_| No  If No, go to #28 in core survey After core question 27 N-INF5.

174. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
     August 01, 2022 - It may help to ask the same question of multiple groups, as the answers may reveal the perception of … Facilitator Notetaker Date Yes— This means the respondents have answered positively about this question … Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … that the actions related to the question are inconsistently being done. … No— This means the respondents have answered negatively about this question.  

175. Improving the Safety of Patients With Limited English Proficiency: Patient Outcome Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/lep/handouts/lepptoutsurvey.html
     December 01, 2012 - =Always, Go to Question 11 5. … 1 [__] Never → If Never, Go to Question 11 2 [__] Sometimes 3 [__] Usually 4 [__] Always 10. … 1 [__] Yes 2 [__] No → If No, Go to Question 16 12. Was this information easy to understand? … 1 [__] Yes 2 [__] No → If No, Go to Question 17 14. … 1 [__] Yes 2 [__] No → If No, Go to Question 17   16.

176. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
     October 29, 2018 - through enhanced feedback Phase 1 Intervention Sites (N=3) Phase 1 Control Sites (N=6) • PG survey • 5-question … Elicitation Protocol • PG survey • 3-question PG protocol • PG survey • 3-question PG protocol … Phase 2 Intervention Sites (N=6) Phase 2 Control Sites (N=3) • PG survey • 5-question Elicitation … Protocol • Enhanced feedback • PG survey • 3-question PG protocol • Enhanced feedback • PG survey … • 3-question PG protocol • Standard feedback 28 Phase 1 Intervention: Enhanced Invitation Language

177. Module II: Should We Do It Here? | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/innovations/will-work/guide2.html
     February 01, 2021 - Question 1. What benefits will the innovation generate? … Question 2. … Question 2. What are the potential cost offsets? … Question 1. How do we prepare a business case? … Question 2. How do we assess potential risks?

178. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Introduction (Sorra) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
     July 25, 2018 - – Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … Answer – Select Q&A – Type question in the box that opens 3 Type question here 4 Today’s Speakers

179. Best Practices for Web-based SOPS Surveys - Closing Slides (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-bestpractices-web-sopssurveys-closing.pdf
     June 27, 2019 - Practices for Web-based SOPS Surveys - Closing Slides Questions & Answers 57 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens 58 Thank you!

180. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=23&search_api_fulltext=&sort=desc
     Access AC11 Respondent contacted doctor's office with medical question … Health Plan Access AC12 Respondent got answer to medical question … Access AC13 Respondent contacted doctor's office with medical question … Health Plan Access AC14 Respondent got answer to medical question … Cancer Care Access N-AC2 Patient got answer to medical question