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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent--insights-webcast-intro.pdf
November 19, 2019 - ► Use Q&A feature to ask for help
5
6
How to Submit Questions
• Question and Answer
► Select the … icon with the question mark inside of
the square
► Type your question into the box that appears
Type … question here
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
February 25, 2019 - CAHPS 101
Using the Webcast Console to
Submit Questions
• Question and Answer
► Select Q&A
► Type … question in the box
that opens
Type question here
36
CAHPS GovDelivery Listserv
• Want to stay
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-group-operational-adjustments-in-person-cr.pdf
February 01, 2020 - varying sizes
• Differing levels of
COVID-19 impact
and on different
trending curves
Audience Question … 1
6
Question 1: What best describes the current status of your
hospital’s CR program? … Please select your answer here
Remember to click SUBMIT when complete
Audience Question 2
7
Question … Please select your answer here
Remember to click SUBMIT when complete
Audience Question 3
8
Question … 4
15
Question 5: Hybrid CR programs blend onsite CR with activities
done at home.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
February 06, 2020 - CAHPS® Surveys: A Primer for New Users - Closing
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
Type question here
41
CAHPS GovDelivery
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
February 11, 2021 - Improving Patient Experience webcast - Closing
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists”
is selected … Type Question
Here
42
CAHPS Improvement Resources
• CAHPS Improvement
Guide
• Reports and case
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
January 05, 2018 - 1 Nunca
2 A veces
3 La mayoría de las veces
4 Siempre
After core question 10
C-HL2. … 1 Sí
2 No → Si contestó "No", pase a la [core question]
pregunta 14
After core question 13 … 1 Sí
2 No → Si contestó "No", pase a la [core question]
pregunta 16
After core question 15 … las veces
4 Siempre
After core question 16
Note: Use with C-HL14
C-HL19. … 1 Nunca
2 A veces
3 La mayoría de las veces
4 Siempre
After core question 17
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-new-sops-workplace-safety-closing.pdf
January 21, 2022 - ® Workplace Safety Supplemental Items for Hospitals - Closing
QUESTIONS & ANSWERS
How to Ask a Question … • Question and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
May 13, 2019 - Improve Patient Care Experience - Part 5 Closing
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box that
opens
Type question here
40
Sign up for
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-closing.pdf
September 23, 2019 - Developing Invitation Messages that Increase Survey Response Rates - Closing
How to Submit Questions
• Question … and Answer
► Select the icon with three dots
► Select Q&A
► Type question in the box that
opens
Type … question here
44
Sign up for CAHPS Announcements
Want to stay up-to-date on all things CAHPS?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
January 31, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
www.ahrq.gov/cahps
To Ask a Question … Click on the “Q&A” icon to get
the Q&A window to appear.
48
To submit a question, type your
question … www.ahrq.gov/cahps/
51
mailto:cahps1@westat.com
https://www.ahrq.gov/cahps/index.html
To Ask a Question
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/5_Carla_Zema_Closing_slides_47-51.pdf
January 01, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
To Ask a Question
Click … To submit a question, type
question here and hit submit. … 9261
Website: www.cahps.ahrq.gov
mailto:cahps1@westat.com
http://www.cahps.ahrq.gov/
To Ask a Question
-
ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - The CAHPS macro then calculates a mean for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - Care
Questions and Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question … and Answer
Select Q&A
Type question in the box
that opens
Type question here
53
www.ahrq.gov
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
October 14, 2020 - ED CAHPS) - Closing
Questions & Answers
45
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists”
is selected … 46
Type Question
Here
CAHPS Updates
Sign up for email updates
47
Questions or Comments?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
December 12, 2015 - practice assessed separately
for baseline and follow-up periods (1H 2011 and 2H 2013)
• Research Question … -
effects logistic regression model)
Sample - Children with CE in baseline and/or follow-up
• Question … chronic condition 44.8 50.2
Complex chronic 17.7 17.7
Non-complex chronic 27.1 32.5
Results (Question … 1)
Cross-Sectional Analysis Results (Question 1)
Results (Question 2)
Results (Question 2): By PMCA … Category
Longitudinal Analysis Results (Question 2)
Key Conclusions
Caveats and Limitations
Questions
-
ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-material-guide.html
May 01, 2017 - Watch the Three-Part Question video. … Spend the remainder of the meeting role playing and using the three-part question. … Materials: Slides 13-27, Three-Part Question video. … Materials: Slides 28-42, Setting the Stage video, Open-ended Question video, Three-Part Question video … Materials: Slides 28-42, Setting the Stage video, Open-Ended Question video, Three-Part Question video
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
June 12, 2019 - Naomi Yount
That's a great question. … Here's another question. … "On a web survey, should we require each question to be
answered before proceeding to the next question … Oh, this is a great question. I think Naomi can answer this question. … Okay, so I'm glad you're asking that question because we get that question a lot.
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldata3fig3-4txt.html
May 01, 2018 - three variables per individual)
MODEL B
(two variables per individual)
Hispanic Ethnicity Question … Categories:
Hispanic or Latino
Not Hispanic or Latino
↓
Combined Hispanic Ethnicity & Race Question … of categories selected from a national standard set
Other, please specify:___
OR
Open-ended question … with responses coded from a national standard set
Granular Ethnicity Question
Example Questions … of categories selected from a national standard set
Other, please specify:___
OR
Open-ended question
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
May 24, 2017 - Question
Placement and Other Instructions
P-IN1. … 1|_| Yes
2|_| No If No, go to core question 17
After core question 16
P-IN2. … 1|_| Never If Never, go to core question 17
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN4
Note … 1|_| Yes
2|_| No If No, go to core question 27
After core question 26
P-IN8. … 1|_| Never If Never, go to core question 27
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN10
Note
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-child_2158-4a.docx
May 24, 2017 - Question
Placement and Other Instructions
P-IN1. … 1|_| Yes
2|_| No If No, go to core question 20
After core question 19
P-IN2. … 1|_| Never If Never, go to core question 20
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN4
Note … 1|_| Yes
2|_| No If No, go to core question 30
After core question 29
P-IN8. … 1|_| Never If Never, go to core question 30
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN10
Note