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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
April 02, 2025 - Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality Improvement & Patient Safety, AHRQ … Core Competencies
• Research: Invest in research and evidence to make
health care safer and improve quality … • Data & Analytics: Generate measures and data to track
and improve performance, and evaluate progress … • The CAHPS program captures the patient’s voice. … • Surveys measure patient experience of care in different
settings.
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www.ahrq.gov/news/newsletters/e-newsletter/944.html
January 01, 2025 - AHRQ Recruiting Participants in Program To Advance Diagnostic Excellence . … AHRQ Seeks Input on Measures of Diagnostic Excellence . New Research and Evidence From AHRQ . … Dx , Measure Dx and the Toolkit for Engaging Patients in Diagnostic Safety . … AHRQ welcomes comments on the importance and usability of existing measures and those that may be under … Evidence-based Practice Center Program .
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-nc.pdf
November 01, 2017 - North Carolina Area Health
Education Centers Program
Geographic Area:
North Carolina
Project Period … Update
Early data from the North Carolina Cooperative shows that
the EvidenceNOW program and the practice … Many practices
have shown significant improvements, regardless of which
measures the practices chose … practice
readiness for change (determined by the Organizational
Readiness for Implementing Change [ORIC] scales … submitted three
measures.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-fisher.pdf
January 01, 2022 - SOPS® Surveys: A Primer for New Users - Fisher
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program … Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality … • Data & Analytics: Generate measures and data to track and
improve performance, and evaluate progress … improvement of patient safety culture within healthcare
settings
• Develops validated surveys and measures … AHRQ’s SOPS Program
What is Patient Safety Culture?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide.pdf
September 01, 2015 - female, or unisex urinals, graduated collection
containers (“hats”) in the commode, and accurate daily weights … reporting of data is an effective means of first engaging unit staff and
physicians in CAUTI prevention programs … By continued assessment of process
measures and outcome measures, such as CAUTI rate, the effectiveness … CAUTI rate is one way to measure the outcomes of the care of patients’ urinary needs on your
unit. … Outcome Measures
Tool
REFERENCES
-
www.ahrq.gov/data/apcd/backgroundrpt/review.html
July 01, 2022 - in the measure inventory were not sufficient to understand the cost/quality paradigm, specifically due … to the limited number of quality measures. … Collaboratives program, where States shared experiences and best practices in quality and efficiency … 143 measures
Resource
9 measures
National Quality Measures Clearinghouse
Episode … Establish industry standards (e.g., ANSI ASC X12 and National Council for Prescription Drug Programs
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
January 01, 2023 - or strengthening an existing
program. … • Recordkeeping and program evaluation.
5. … Composite Measures 5 and 6. … Resources by Composite Measure
Composite Measure 1. … Interactions Among Staff
Composite Measures 5 and 6.
-
www.ahrq.gov/policymakers/chipra/demoeval/demostates/wv.html
March 01, 2019 - Demonstration Grant Program? … measures can be used to improve quality of care for children. … Working with the Initial Core Set of Children's Quality Measures
West Virginia will collect, report … , and test a subset of the initial core set of children's quality measures while identifying measurement … profile using existing population-based measures that highlight the need for quality improvement based
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-hypertension.pdf
January 01, 2020 - HRSA examines how many
patients achieve blood pressure control based on measures set by the Million … Hearts initiative
hypertension clinical quality measure (CQM) and the Healthy People (HP) 2020 hypertension … objective.
2
◆ These measures calculate the percentage of patients ages 18-85 years with blood … HCs and healthcare providers can use the CQMs and HP 2020 measures to identify
opportunities to improve … the quality of hypertension-related care.
-
www.ahrq.gov/sops/surveys/nursing-home/index.html
December 01, 2024 - Survey Items and Composite Measures Nursing Home Survey 1.0 Items and Composite Measures—English (PDF … Nursing Home Survey Items 1.0 Items and Composite Measures—Spanish and Description of Translation Process … Additional Resources The SOPS® program offers resources to assist survey users, including an Action … Announcements Learn more about the AHRQ-sponsored webcasts, presentations , and announcements on the SOPS program
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a4a_combo_psi_casestudy.pdf
April 02, 2025 - , and the Hospital-Acquired Condition (HAC) Reduction program. … specialist
Quality measure
Postoperative deep vein thrombosis
or pulmonary embolism
(DVT/PE)—AHRQ … , HAC
Reduction program, and Hospital Compare public reporting program. … measures. … If the PSIs are
familiar to an organization (e.g., because they are included in payment programs), some
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-26-ehr-and-mu.pdf
September 01, 2015 - Common reports that practices might run are meaningful use reports, electronic
Clinical Quality Measures … • Reporting clinical quality measures to CMS • Performing drug formulary check. … If an EP qualifies for both programs in a single year, they must select one
program from which to receive … Comparison of EHR incentive programs
Medicare EHR Incentive Program Medicaid EHR Incentive Program … Examples of Stage 1 measures
Meaningful Use Aim Measure
CPOE used for medication orders.
-
www.ahrq.gov/cahps/cahps-database/hp-database/index.html
December 01, 2024 - a central repository of survey data from State Medicaid agencies, State Children's Health Insurance Programs … Participation is free and open to all Medicaid agencies and Children's Health Insurance Programs (CHIP … Children’s Health Insurance Program (CHIP). … data products posted on Medicaid.gov include state-level Medicaid and Children’s Health Insurance Program … new summary tables with performance-related information about states’ Medicaid and CHIP managed care programs
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - have been certified and approved to participate in the Centers for
Medicare & Medicaid Services' ASC program … : In addition to the composite measures, single item measures included assess:
• Near-Miss Documentation … assessed in the Agency for Healthcare Research and Quality (AHRQ)
Ambulatory Surgery Center Survey … www.scoap.org/downloads/SCOAP-Surgical-Checklist_v3_4.pdf
The Surgical Care and Outcomes Assessment Program … (SCOAP), a program of the Foundation
for Health Care Quality, provides a free, downloadable surgical
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/pa-spread-impact.pptx
September 01, 2014 - Diabetes Quality Measures
A1C>9
A1C<8
BP<140/90
LDL<100
Tobacco Query
Nephropathy Screening/Treatment … Participant Comments
“The entire program was very well done. I thoroughly enjoyed this program.” … Changes in process measures support the notion that practice changes may ultimately lead to changes in … clinical measures. … Education Centers (AHEC)
Consumer groups
State Primary Care Associations
Academic primary care training programs
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient Safety Culture
(SOPS) Programs … • Data & Analytics: Generate measures and data to track
and improve performance, and evaluate progress … Activities
• The CAHPS program ….. … survey data
10
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys:
► Measure … patient experience, not patient satisfaction
► Capture the patient’s voice in development and testing
► Measure
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ginsberg-ahrq-program.pdf
April 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 8-13
AHRQ’s CAHPS® Program
Caren Ginsberg … to teach and train health care systems and
professionals to put results into practice
Generates measures … • CAHPS = Consumer Assessment of Healthcare Providers
and Systems
• Program advancing the understanding … CAHPS Consortium: AHRQ, RAND, Yale,
and Westat
10
www.ahrq.gov/cahps
CAHPS Surveys
• Surveys measure … research
12
www.ahrq.gov/cahps
Patient Experience of Care Research at AHRQ
• Active research program
-
www.ahrq.gov/hai/tools/surgery/modules/implementation/ssi-bundle-fac-notes.html
October 01, 2020 - The development of the Surgical Care Improvement Program (SCIP) measures represents an effort in which … Dive deeper into the SCIP measures. … It’s been used in a SSI reduction program. … Slide 18: Translating Evidence Into Practice
Say:
Measure your performance. … One option is to track SSI rates over time to identify trends, an outcome measure.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-ginsberg.pdf
November 01, 2006 - Improving Patient Experience in Large Organizations webcast - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren … • Data & Analytics: Generate measures and data to track
and improve performance, and evaluate progress … experience in health care settings and with health plans
and providers
9
CAHPS Surveys
• Surveys measure … • The CAHPS program captures the patient’s voice. … • Surveys measure patient experience of care in different settings.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
January 01, 2025 - AHRQ’s Surveys on Patient Safety Culture® for New Users - Rose Tyler
AHRQ’s SOPS Program
www.ahrq.gov … • CMS Hospital Inpatient Quality Reporting (IQR) Program Patient Safety
Structural Measure (starting … Resources by Composite Measure
The following resources are organized according to the relevant AHRQ … Composite Measures 1 and 2. … 33
mailto:SafetyCultureSurveys@westat.com
mailto:DatabasesOnSafetyCulture@westat.com
AHRQ’s SOPS Program