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3201. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
      July 01, 2018 - Needs Women Programs Featured Clinicians & Providers Data & Measures … and Disparities Report Latest available findings on quality of and access to health care … Return to Top NQF Safe Practices In 2003, the National Quality Forum (NQF) identified the RRS as … Return to Top Support: Quality Improvement & Administration The Quality Improvement (QI) Team supports … Agency for Healthcare Research and Quality, Rockville, MD.

3202. AHRQ Challenge on Integrating Healthcare System Data With Systematic Review Findings | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/challenges/health-data/index.html
      November 01, 2023 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Healthcare Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality … Technology Assessment Program AHRQ Research Studies National Healthcare Quality … and Disparities Report Latest available findings on quality of and access to health care … Agency for Healthcare Research and Quality, Rockville, MD.

3203. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/teamstepps/rrs/instructor_slides/rrsinstructmod.html
      October 01, 2014 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Joint Commission Journal on Quality and Patient Safety. 2005;31(4):185-202. … Return to Top Support: Quality Improvement & Administration Say: The Quality Improvement Team … Rockville (MD): Agency for Healthcare Research and Quality; June 2006. … Agency for Healthcare Research and Quality, Rockville, MD.

3204. Chapter 1: Background on Patient Safety and LEP Populations | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/chapter1.html
      September 01, 2020 - Needs Women Programs Featured Clinicians & Providers Data & Measures … and Disparities Report Latest available findings on quality of and access to health care … Identifying something as an adverse event does not imply "error," "negligence," or poor quality care. … Patient Safety, Quality, and Cost Drivers The Institute of Medicine report Crossing the Quality Chasm … Agency for Healthcare Research and Quality, Rockville, MD.

3205. AHRQ Tribal Consultation Policy | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/cpi/about/mission/strategic-plan/tribal-consultation-policy.html
      August 01, 2014 - Needs Women Programs Featured Clinicians & Providers Data & Measures … and Disparities Report Latest available findings on quality of and access to health care … Introduction The mission of the Agency for Healthcare Research and Quality (AHRQ) is to improve the … The Agency for Healthcare Research and Quality (AHRQ) shares with Indian Tribes the goal of reducing … Agency for Healthcare Research and Quality, Rockville, MD.

3206. Sample Notification Letters CAHPS Child Hospital Survey (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
      April 07, 2017 - Child Hospital Survey • Sample Telephone Script for the CAHPS Child Hospital Survey Reporting Measures … and Guidelines • Patient Experience Measures from the CAHPS Child Hospital Survey Available for … Thank you for helping to improve health care quality for children. … Thank you for helping to improve health care quality for children. … Thank you for helping to improve health care quality for children.

3207. CHIPRA - Spotlight on New Mexico (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/nm-statesum.pdf
      July 01, 2015 - New Mexico helped SBHCs to monitor quality and implement QI projects New Mexico hired quality improvement … With this support, SBHCs— • Used quality reports to guide QI efforts. … support the generation of quality reports for each center. … These quality reports were used to guide QI activities. • Pursued QI projects. … the quality of health care for children?

3208. TeamSTEPPS for Office-Based Care: Communication | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
      September 01, 2015 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Healthcare Research Education & Training Hospitals & Health Systems Prevention & Chronic Care Quality … Technology Assessment Program AHRQ Research Studies National Healthcare Quality … and Disparities Report Latest available findings on quality of and access to health care … Agency for Healthcare Research and Quality, Rockville, MD.

3209. The Patient Education Materials Assessment Tool (PEMAT) and User’s Guide (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/publications2/files/pemat_guide_0.pdf
      August 01, 2014 - Rockville, MD: Agency for Healthcare Research and Quality; November 2013. … This Guide reviews all 19 items that measure understandability and 7 items that assess actionability … Are All Materials With High PEMAT Scores High Quality? Not necessarily. … PEMAT, see the article “Development of the Patient Education Materials Assessment Tool (PEMAT): a new measure … Rockville, MD: Agency for Healthcare Research and Quality; October 2013.

3210. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
      May 01, 2017 - Needs Women Programs Featured Clinicians & Providers Data & Measures … It will then discuss how to understand and measure engagement in your facility. … To receive high-quality, safe care. … Agency for Healthcare Research and Quality, Rockville, MD. … Agency for Healthcare Research and Quality, Rockville, MD.

3211. Mod03-Gap-Analysis-Guide (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
      April 01, 2016 - results ■ Board minutes or reports related to quality and safety See Appendix A: CANDOR Gap Analysis … Oversight/management of adverse or “harm” events Organizational safety and/or quality plan a. … Employee engagement surveys Board minutes or reports related to quality and safety a. … Is the safety and quality culture assessed annually? 2. Culture Measurement and Feedback a. … Is the safety and quality culture assessed annually?

3212. Strategy 4: IDEA Discharge Planning (Tool 4)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
      April 01, 2011 - This partnership is important, because health care quality and safety have a direct effect on patients … It is about improving quality and safety by communicating and partnering more effectively. … outcomes — specifically, emotional health, symptom resolution, functioning, pain control, and physiologic measures … Many of the measures from the CAHPS Hospital Survey — particularly those related to patient-provider … Improving America’s hospitals: the Joint Commission’s annual report on quality and safety; 2007.

3213. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
      February 25, 2014 - Shared perceptions on the importance of safety; and • Confidence in the efficacy of preventive measures … personal reflection and learning; • Providing people with training and support; • Using existing quality … • What measures provide evidence of success?

3214. Primary Care Practice Facilitation Curriculum Module 32: Improving Self-Management Support and Engaging Patients in Care and Practice Improvement Topics (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-32-self-management-support.pdf
      September 01, 2015 - McNellis, M.P.H., P.A., Agency for Health Research and Quality Janice L. … resources Identify SMS-related training opportunities for staff Collect and report on SMS performance measures … Agency for Healthcare Research and Quality. Self Management Support. … Agency for Healthcare Research and Quality, Rockville, MD. … Rockville, MD: Agency for Healthcare Research and Quality; November 2007.

3215. B3A Combo Chartsforpresentations (xls file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b3a_combo_chartsforpresentations.xlsx
      January 01, 2006 - &8AHRQ Quality Indicators Toolkit &8AHRQ Quality Indicators Toolkit &8Prepared by RAND and UHC for … &8AHRQ Quality Indicators Toolkit &8AHRQ Quality Indicators Toolkit &8Prepared by RAND and UHC for … &8AHRQ Quality Indicators Toolkit &8AHRQ Quality Indicators Toolkit &8Prepared by RAND and UHC for … &8AHRQ Quality Indicators Toolkit &8AHRQ Quality Indicators Toolkit &8Prepared by RAND and UHC … &8AHRQ Quality Indicators Toolkit &8AHRQ Quality Indicators Toolkit &8Prepared by RAND and UHC for

3216. Spotlight on Utah -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-utah-state-snapshot.pdf
      January 01, 2018 - Spotlight on Utah -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program January … With funding from CMS, the Agency for Healthcare Research and Quality (AHRQ) led the evaluation of … • Improved quality of pediatric health care. … the quality of health care for children? … to improve children’s health care quality?

3217. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
      April 01, 2022 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Agency for Healthcare Research and Quality, Rockville, MD. Accessed November 2, 2017. … the quality of clinical care. … The Quality Review 1988 Fall:8-11. Reichheld F, Sasser E. … Agency for Healthcare Research and Quality, Rockville, MD.

3218. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
      July 01, 2018 - by shared perceptions of the importance of safety, and by confidence in the efficacy of preventive measures … Based on these activities, the design team developed draft survey items to measure the identified key … Hospital Definition The purpose of the Hospital Survey on Patient Safety Culture is to measure the culture … There are 42 items grouped into 12 composite measures, or composites. … The midpoints of the scales are reported as a separate category (Neither or Sometimes).

3219. Assemble the Team and Engage Leadership for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
      www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
      July 01, 2023 - Needs Women Programs Featured Clinicians & Providers Data & Measures … Measures Reports Engaging Patients and Families About AHRQ's Quality & Patient Safety … Chief quality officers. Ancillary or support staff. … Background Quality Improvement Team Information Form The Background Quality Improvement Team Information … Agency for Healthcare Research and Quality, Rockville, MD.

3220. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
      www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
      August 01, 2017 - the diversity of its practitioner pool led to higher levels of satisfaction by members on several measures … Agency for Healthcare Research and Quality. … /quality-resources/tools/literacy-toolkit/index.html http://www.ahrq.gov/professionals/quality-patient-safety … /quality-resources/tools/literacy-toolkit/index.html http://www.ahrq.gov/professionals/quality-patient-safety … Agency for Healthcare Research and Quality.