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pcmh.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
May 01, 2018 - President and CEO
Massachusetts Health Quality Partners
Presentation slides (PDF, 408 KB)
… How patient comments affect consumers’ use of physician performance measures. … Consumer response to patient experience measures in complex information environments. … Agency for Healthcare Research and Quality, Rockville, MD.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/montori.pdf
September 29, 2013 - patients with
low health literacy, of the efficacy of
Depression Choice vs. usual care in
improving measures … of patient knowledge,
patient involvement in decision-making
and decision making quality, and 6-month … measures of medication adherence and
mental health. … the encounter, compared to usual depression care,
significantly improved patient decision making
quality
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
January 01, 2023 - priority on and adopt practices to promote efficiency, waste reduction, patient centeredness, and high-quality … Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … The composite measures assessed in this supplemental item set are listed below along with the internal … Leadership Support for Improving Efficiency and Reducing Waste (4 items) (Cronbach’s alpha = .85)
Additional Measures … · Value refers to high-quality care at a reasonable cost and positive patient experiences with care
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pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepslimp.html
December 01, 2012 - process in three phases:
Phase 1: Pre-training assessment including process map, policies and data/measures … Measures.
Processes to change.
Behaviors to change.
Training logistics. … Agency for Healthcare Research and Quality, Rockville, MD.
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pcmh.ahrq.gov/teamstepps/instructor/reference/quickrefguide.html
March 01, 2014 - A measure and target ranges for the measure. … Develop a monitoring plan for ongoing assessment of intervention effectiveness, including measures and … Agency for Healthcare Research and Quality, Rockville, MD.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - The survey produces the
following measures of patient experience:
• Access to Timely Appointments, … Dean Clinic knew they wanted a
validated tool that could measure and track
patient experience data … As a result, Dean Clinic’s
performance on the office staff measure
increased from 79 percent in 2011 … Since two of the measures focus on office staff
and the other on the provider, these measures
helped … Practices
that performed well in these areas could opt for
setting targets in alternative measures
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
January 01, 2022 - Highest Scoring
Measure
How Well Doctors
Communicate
81 percent of CHIP respondents
indicated … Lowest Scoring
Measure
Getting Needed Care
52 percent of Adult Medicaid
respondents indicated that … Trends in Health Plan Composite Measure Results by Enrollee Population
Top box scores for all composite … measures were relatively stable or slightly increasing until 2021. … 30
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pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
August 23, 2018 - :
Prac_Income_satisf
Optional item
Measures of patient satisfaction
Yes…………...1
No…………....2 … Prac_Income_quality
Optional item
Measures of clinical quality
Yes…………...1
No…………....2 … clinical quality measures in the last [insert
length of intervention in months]11 months. … reports on any of the following clinical quality measures since [insert practice cohort’s intervention … on cardiovascular disease prevention measures at least yearly
Strongly disagree…………….…. 1
Somewhat
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pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/guide.html
September 01, 2017 - Measures
Reports
Engaging Patients and Families
About AHRQ's Quality & Patient Safety … These measures tell the story of your prevention efforts. … You absolutely need to collect baseline measures. … If you can’t measure it, you can’t improve it. … How often are you going to measure?
Who will collect the data?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-MOSOPS-Database-Report-Part-II-508.pdf
January 01, 2022 - Database
SOPS Composite Measures
Number of Providers
1 2 3 4 to 9 10 to 13 14 to 19 20 or More … Multispecialty – 2022 SOPS Medical Office Database
SOPS Composite Measures
Single Specialty vs. … Database
SOPS Composite Measures
Primary Care Specialties
Family Pract./
Family Med./
General … SOPS Composite Measures
Ownership
Community
Health Center
Hospital or
Health System
Provider … SOPS Composite Measures
Staff Position
Admin./
Clerical
Staff Mgmt.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
December 01, 2015 - )
Quality measure
Central line-associated bloodstream
infections (CLABSI)—Centers for
Disease Control … Measure Baseline
Status After 6
Months Impact
Permanent line rate
(number of line
days/number of … measure, not just the AHRQ PDIs. … resources
designed to support use of the AHRQ QIs, most of the tools are equally useful for other
measures … measure.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - the things that are most important to you, how
do your provider and the staff in his or her office measure … of health care quality, including CAHPS survey
measures. … doctor choices based on those measures
alone,8 even among those who judged the standardized measures … the things that are most important to you, how do your provider
and the staff in his or her office measure … things that are most important to you, how do your child’s
provider and the staff in his or her office measure
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/asian-nhpi/asian-nhpi-chartbook.pdf
May 15, 2020 - Clinical quality measure data are generally available through
2016; more recent data are used as available … Chartbook Content
This chartbook organizes QDR measures by access to care and quality of care priorities … Report | 25
Quality of Care
DISPARITIES IN QUALITY: Number and Percentage of Quality Measures for … than Whites on 14% of quality measures. … of Care
DISPARITIES IN QUALITY: Number and Percentage of Quality Measures for Which Selected Groups
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
March 01, 2023 - • Composite Measures: A composite measure is a grouping of two or more survey items that assess
the … The composite measures assessed in this
supplemental item set are listed below along with the internal … Support for Improving Efficiency and Reducing
Waste (4 items) (Cronbach’s alpha = .85)
• Additional Measures … BMJ Quality and Safety. … Value refers to high-quality care at a reasonable cost and positive patient experiences with care
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Identifying_Areas_to_Improve_2012_03_01_Transcript.pdf
January 01, 2012 - She also leads the Quality Improvement team for RAND. … your data more closely to gain a better understanding of what’s behind those
problems and how best to measure … This would include measures that you can use to track your improvement progress. … Because it’s a wonderful source of information, largely
because it measures the dimensions of patient … You want to look for measures that you
have high scores on, as well as those that you have low scores
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
March 01, 2013 - How will it affect quality scorecards? … These measures tell the story of your prevention efforts. … You absolutely need to collect baseline measures. … If you can’t measure it, you can’t improve it. … How often are you going to measure?
Who will collect the data?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - of
HSOPS 1.0 and HSOPS 2.0 and Compare Scores
Prepared for:
Agency for Healthcare Research and Quality … Rockville, MD: Agency for
Healthcare Research and Quality; September 2019. … Statements in the
report should not be construed as endorsement by the Agency for Healthcare
Research and Quality … HSOPS 1.0 Composite Measures and Associated Items Dropped From
HSOPS 2.0 .......................... … Resources, Training
27 Information Technology, Health Information
Management, Clinical Informatics
28 Quality
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
October 29, 2018 - Director, CAHPS Division, Center for Quality
Improvement and Patient Safety
Agency for Healthcare … Research and Quality
www.ahrq.gov/cahps
AHRQ’s Core Competencies
Research: Invest in research … and evidence to make
health care safer and improve quality. … Data & Analytics: Generate measures and data to track
and improve performance, and evaluate progress
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Speaker
Melinda Karp, Director of Strategic Planning and Development for the Massachusetts Health Quality … Coordination and comprehensiveness of care is one of the key things that the MHQP survey measures in … Melinda Karp
While we do separate out these different measures and domains from a measurement purpose … , when we
actually think about quality improvement, there’s tremendous overlap. … measure it more and more and more in
order to improve.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - measures, including care for heart attack, pneumonia, heart failure, and surgical sites.3 When Georgia … Improved CAHPS Hospital Survey
scores and patient experiences of care
Many of the CAHPS Hospital Survey measures … Hospital Survey, and hospitals are rewarded or penalized based on their performance on specific CAHPS measures … outcomes — specifically, emotional health, symptom resolution, functioning, pain control, and physiologic measures … Bedside handover: quality improvement strategy to "transform care at the bedside".