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www.ahrq.gov/research/findings/final-reports/ptflow/executive-summary.html
July 01, 2018 - Numerous studies have shown the benefits of creating a multidisciplinary team to plan quality improvement … Staff resistance, culture change, and lack of staffing resources
Use of Lean quality improvement methods
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d4j_pdi12-crbsi-bestpractices.pdf
May 17, 2016 - infection control, intensive care, and inpatient units, including operating room; and
representatives from quality … improvement, radiology, and information services to develop
time-sequenced guidelines, care paths,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4x_combo_pdi12-crbsi-bestpractices.pdf
May 17, 2016 - infection control, intensive care, and inpatient units, including operating room; and
representatives from quality … improvement, radiology, and information services to develop
time-sequenced guidelines, care paths,
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - • Public reporting
• Value-based payment
• Recognition and certification
• Quality improvement
• Research … Medical Homes
• Medical Board
Certification
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www.ahrq.gov/cahps
Use of Survey Results for Quality … Improvement
• Increasing focus on improvement by health plans,
health care providers and systems, … Value-Based Payment
Use of Survey Results in Recognition and Certification
Use of Survey Results for Quality … Improvement
Use of Survey Results in Research
CAHPS Database
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www.ahrq.gov/policymakers/chipra/demoeval/demostates/vt.html
March 01, 2019 - Testing an approach to quality improvement of a State's own design. … To support the practices and their involvement in Blueprint activities and quality improvement efforts … health records (EHRs) and connectivity to the central registry; and (4) identify topics for ongoing quality … improvement. … Testing an Approach to Quality Improvement of Vermont's Own Design
Vermont aims to support 20 States
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www.ahrq.gov/evidencenow/tools/root-cause-analysis.html
February 01, 2025 - make changes to integrate evidence into patient care, part of Key Driver 2: Implement a data-driven quality … improvement process to integrate evidence into practice procedures .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/f1_combo_returnoninvestment.pdf
January 01, 2013 - When your hospital invests in a new program, quality
improvement intervention, or technology, leaders … Not all costs included will apply to all types of programs or quality
improvement initiatives. … These ratios can be used to calculate the costs of the quality improvement program. … Costs of quality improvement: a survey of four acute care
hospitals. … The business case for health care quality
improvement. J Pat Saf 2013 Mar;9(1):44-52.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/f1_pdi_returnoninvestment.pdf
January 01, 2013 - When your hospital invests in a new program, quality
improvement intervention, or technology, leaders … it achieves through quality improvement actions, such as
the costs for each adverse event avoided. … These ratios can be used to calculate the costs of the quality improvement program. … Costs of quality improvement: a survey of four acute care
hospitals. … The business case for health care quality
improvement. J Pat Saf 2013 Mar;9(1):44-52.
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www.ahrq.gov/policymakers/chipra/demoeval/demostates/id.html
March 01, 2019 - Testing an approach to quality improvement of a State's own design
Top of Page
Idaho's Objectives … improvement activities. … improvement projects, and patient centered medical home transformation. … Testing an Approach to Quality improvement of Idaho's Own Design
As part of the National Improvement … Partnership Network (NIPN) , Idaho has established a coalition of providers engaged in quality improvement
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit6-2.html
November 01, 2014 - It is viewed as an organization-wide initiative and part of a larger quality improvement strategy that
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/f1_pdi_returnoninvestment.docx
January 01, 2013 - When your hospital invests in a new program, quality improvement intervention, or technology, leaders … Not all costs included will apply to all types of programs or quality improvement initiatives. … These ratios can be used to calculate the costs of the quality improvement program. … Costs of quality improvement: a survey of four acute care hospitals. … The business case for health care quality improvement. J Pat Saf 2013 Mar;9(1):44-52.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/f1_combo_returnoninvestment.docx
January 01, 2013 - When your hospital invests in a new program, quality improvement intervention, or technology, leaders … Not all costs included will apply to all types of programs or quality improvement initiatives. … These ratios can be used to calculate the costs of the quality improvement program. … Costs of quality improvement: a survey of four acute care hospitals. … The business case for health care quality improvement. J Pat Saf 2013 Mar;9(1):44-52.
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/supplhighlight06.pdf
June 02, 2025 - improvement needs. … The partnership used the results to both develop shared
medical priorities and inform quality improvement … improvement framework the States use to guide
implementation of their projects. … improvement network. … Through the CHIPRA grant, both States are supporting practices in quality
improvement activities, including
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections.html
May 01, 2017 - It also explains how to use tools such as checklist templates, quality improvement study frameworks, … specifically developed to help ambulatory surgery centers sustain the gains achieved through implementing this quality … improvement program.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/recruitment-flyer-nw.pdf
June 02, 2025 - • For hands-on support and resources to help your practice with quality improvement? … care practices improve their patients’ cardiovascular health—while also building
their capacity for quality … improvement (QI). … Get 15 months of practice support, including:
• Health IT technical assistance
• Quality improvement
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/4-2023hcbs-survey-webcast-huben.pdf
June 02, 2025 - Huben
Consultant,
The Lewin Group
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Helpful Resources
• AHRQ CAHPS Guidance
• AHRQ Guide to Quality … Improvement
• CMS HCBS CAHPS Survey and Technical Assistance Materials available on
Medicaid.gov … @Lewin.com
https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
https://www.ahrq.gov/cahps/quality-improvement … Identified and promoted promising
practices in HCBS CAHPS Survey
implementation
• Supported continuous quality … improvement of HCBS
• Participate in one-on-one discussions
with the experts and receive answers
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www.ahrq.gov/pqmp/implementation-qi/toolkit/asthma/overview.html
July 01, 2021 - Emergency Department Use Toolkit
Introduction
Overview
About the Measure
Key Driver Diagram
Quality … Improvement Strategies
Asthma affects approximately 1 in 12 children in the United States … Primary care quality improvement (QI) collaboratives have been shown to be effective in improving asthma
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-profile-nc.html
August 01, 2018 - Each regional team selected and implemented projects by applying quality improvement techniques from … The Primary Care Transitions Planning Collaborative applied the quality improvement infrastructure to … In addi tion, several regions made process improvements and increased use of data for quality improvement … North Carolina IMPaCT structured its quality improvement presentations as a "train the trainer" approach … This steered the direction of spread work toward quality improvement more than practice facilitation
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/a2_pdi_boardpresentation.pptx
October 01, 2015 - Acts as the regulator for Patient Safety Organizations that are certified under the Patient Safety and Quality … Improvement Act. … Prepared by RAND and UHC for AHRQ Tool A.2
AHRQ Quality Indicators Toolkit
Identify priorities for quality … improvement. … Identify priorities for quality improvement.
Establish goals and performance targets.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
June 02, 2025 - CAHPS 101
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality … Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Research: Invest in research and evidence … improvement
• Health services research
10
Patient Experience of Care
Research at AHRQ
• Active … safety
► Collecting patient experience data using narrative protocols for
purposes of facilitating quality … improvement
► Effectiveness of different survey administration modes for
collecting CAHPS data
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