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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - This confirmation was the first step in the plan’s six-step approach to
quality improvement. … For this particular quality improvement effort, the health plan went through
the PDSA cycle twice—the … Following the summary is a more detailed
description of the plan’s quality improvement intervention. … A quality improvement action plan was implemented in 1999. … The first performance goals
were reached in 2000, but quality improvement is ongoing.
Where?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement
1
Issue … Brief
How Two Provider Groups Are Using the CAHPS® Clinician & Group
Survey for Quality Improvement … improvement (QI). … Improvement
where relevant. … Above
• Service Expectations
• Service Refresher
• Survey Basics
5
https://cahps.ahrq.gov/quality-improvement
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
Myth Busting: Using the CG-CAHPS … 12-Month Survey for Quality Improvement
A Webcast Presented by the CAHPS User Network
October 8, … Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
Need Help?
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www.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/midwest.html
March 01, 2021 - regional cooperatives composed of public and private health partnerships that provide a variety of quality … improvement services typically not available to small primary care practices. … (Illinois Quality Improvement Organization [QIO])
Northern Illinois University (Illinois REC)
Northwestern … Deploy an open-source quality measurement platform (popHealth) to establish a regional quality improvement … from
Monthly site visits by practice facilitators or other content experts
Access to quality improvement
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www.ahrq.gov/news/newsroom/case-studies/202102.html
September 01, 2021 - AHRQ's Quality Indicators (QI) Toolkit as a learning tool to help students better understand the quality … improvement process and improve development of projects that enhance patient care. … The toolkit also provides general guidance on how to use quality improvement methods to develop a project … The toolkit provides project development tools that assist the students with distinct parts of their quality … Improvement,
Quality Indicators (QIs),
Quality of Care
Geographic Location:
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www.ahrq.gov/research/findings/evidence-based-reports/er208-series.html
July 01, 2016 - Quality Gap Series
Revisiting the State of the Science
Overview of a new series of reports on quality … improvement strategies. … Quality (AHRQ) published a series of evidence reports— Closing the Quality Gap: A Critical Analysis of Quality … Improvement Strategies —that summarized the evidence on quality improvement strategies related to chronic
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Strategy 6P: Service Recovery Programs
Contents
6.P.1. The Problem
6.P.2. The Intervention
6.P.3. Implementing This Intervention
6.P.4. The Impact of Service Recovery Programs
References
Download Strategy 6P:
Service Recovery Programs
(PDF, 748 KB)
6.P.1. The Problem
No ma…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit1-5.html
November 01, 2014 - Chronology of Quality Improvement and Lean at LHC
Previous Page Next Page
Table of Contents … New chief operating officer hired
X
Lean initiated, added to quality … improvement toolkit
X
Lean training & projects
… hired
Lean initiated, added to quality … improvement toolkit
Lean training
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-material-guide.html
May 01, 2017 - Material Use Guide - Implementation Guide
Overview of Quality Improvement Study Components … Tools included are—
Quality Improvement Study Framework
Quality Improvement Study Debrief Example … Quality Improvement Study Blank Template
Tool: Quality Improvement Study Framework
Use this … document to outline the elements of a quality improvement (QI) study. … Tool: Quality Improvement Study Blank Template
Once you have reviewed the Quality Improvement Study
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www.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
November 01, 2017 - Redesigning Primary Health Care Teams for Population Health and Quality Improvement … In response to this challenge, many organizations are implementing condition-specific quality improvement … For the first phase in implementation of a redesigned team, the quality improvement lead provided 30 … In addition to training, implementation included team coaching by the quality improvement lead. … It was important that a quality improvement lead was present to make senior-level decisions on changes
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
October 01, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
Myth Busting: Using the … CG-CAHPS 12-Month Survey for Quality Improvement
October 2013 Webcast
Speakers
Linda Sparks, Manager … And they’re going to talk about their experiences with using the 12-Month Survey for quality
improvement … Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
October 2013 Webcast
Zema … On the CAHPS Web site, we have what we call
the CAHPS Quality Improvement Guide.
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www.ahrq.gov/sites/default/files/2024-02/lindenauer-report.pdf
January 01, 2024 - Effectiveness
within a Quality Improvement Collaborative
GRANT NUMBER: R18 HS18645-03
PRINCIPAL … Key Words: Quality improvement, collaboratives, hospital mortality, complications
Grant Number: R18 … improvement efforts. … Quality Improvement Collaboratives (QICs), in which multidisciplinary teams from
different hospitals … We have already measured the strength of each hospital’s quality
improvement structures and systems
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Strategy 6Q: Standards for Customer Service
Contents
6.Q.1. The Problem
6.Q.2. The Intervention
6.Q.3. Case Study
References
Download Strategy 6Q:
Standards for Customer Service
(PDF, 708 KB)
6.Q.1. The Problem
Achieving high levels of member satisfaction requires two …
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www.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/virginia.html
March 01, 2021 - regional cooperatives composed of public and private health partnerships that provide a variety of quality … improvement services typically not available to small primary care practices. … The initiative also includes an independent national evaluation designed to determine if and how quality … improvement support can accelerate the dissemination and implementation of new evidence in primary care … on Primary Care Practices’ Training Choices for Quality Improvement [NAPCRG, 2016]
Webinar:
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www.ahrq.gov/sites/default/files/2024-12/doucette-report.pdf
January 01, 2024 - Final Progress Report: Demonstration of Quality Improvement of Medication Therapy Management Services … AHRQ Grant Final Report
Project Title:
Demonstration of Quality Improvement of Medication Therapy … Methods: This demonstration project was designed to implement and evaluate a quality
improvement program … The objective of this application was to conduct and evaluate a multifaceted quality
improvement program … We evaluated a quality improvement program for MTM services that addressed the
stated aims.
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - Strategy 6L: Planned Visits
Contents
6.L.1. The Problem
6.L.2. The Intervention
6.L.3. Benefits of This Intervention
6.L.4. Implementation of This Intervention
References
Download Strategy 6L:
Planned Visits
(PDF, 222 KB)
6.L.1. The Problem
When patients with chroni…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-overview.html
May 01, 2017 - improvement intervention within all 50 States and Puerto Rico. … The program was the first of its kind to focus on the national implementation of a quality improvement … Measurement
The collection and reporting of data is the cornerstone of any quality improvement initiative … improvement projects. … Planning for Sustainability
Start thinking early on about how your team can make quality improvement
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www.ahrq.gov/cahps/news-and-events/events/20131008_cg/webcast_10_08_13_cg.html
July 01, 2018 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast)
October 8, … This Webcast addresses the misperception that only the Visit Survey can support quality improvement initiatives … Read an Issue Brief: How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality … Improvement ( PDF, 3.45 MB )
Read Forces Driving Implementation of the CAHPS ® Clinician & Group
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www.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/other-resources.html
July 01, 2021 - improvement activities. … DOI:10.1001/jamapediatrics.2015.4859
Design Meeting Materials—Understanding Quality Improvement … Additional healthcare quality improvement materials may be obtained from the Institute for Healthcare … Videos
The following videos provide information on strategies for quality improvement in healthcare … Mike Evans, “Quality Improvement in Healthcare” can be found at https://www.youtube.com/watch?
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/results/publications.html
May 01, 2024 - Improvement Program A qualitative look by the Midwest Cooperative at methods for improving quality improvement … gain in establishing a regular quality improvement process. … characteristics, and engagement in quality improvement efforts. … Assessing quality improvement capacity in primary care practices. … and practice participation in facilitated quality improvement (QI).