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ce.effectivehealthcare.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - accountability for outcomes, embracing learning about new ways of doing things, and engaging teams in the quality … improvement endeavor. … Make reviewing their performance and participating in quality improvement (QI) activities part of everyone … ’s roles and responsibilities
Quality improvement is part of each team member’s job and each care team
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4i_combo_psi12-dvt-bestpractices.pdf
May 20, 2016 - perioperative committees, and
chief residents and residency program directors; and engage representatives from quality … improvement and information services as part of the team to develop time-sequenced
guidelines, care … Preventing hospital-associated venous thromboembolism: a guide for effective
quality improvement, 2nd
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
June 21, 2023 - Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient Safety Culture
(SOPS) Programs
Center for Quality … Improvement & Patient Safety, AHRQ
6
AHRQ’s Core Competencies
• Health Systems Research: Invest … improvement using CAHPS data
►Develops surveys and related materials to assess
patient experience … programs
10
Uses of CAHPS Surveys
• Value-based purchasing
• Public reporting
• Accreditation
• Quality … improvement
• Health services research
AHRQ’S CAHPS®PROGRAM
AHRQ’s Core Competencies
About CAHPS
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ce.effectivehealthcare.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
November 01, 2016 - We just want to help you promote your good, valuable, quality improvement work. … How did they use health IT to facilitate quality improvement? … Essentially, they are a smaller version of the quality improvement network-quality improvement organizations … They run a very wide gamut, and we have very large scale quality improvement efforts now. … Now we keep up all of our quality improvement data internally to help guide continuous quality improvement
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-02-ginsburg.pdf
February 22, 2019 - CAHPS 101
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality … Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Research: Invest in research and evidence … improvement
• Health services research
10
Patient Experience of Care
Research at AHRQ
• Active … safety
► Collecting patient experience data using narrative protocols for
purposes of facilitating quality … improvement
► Effectiveness of different survey administration modes for
collecting CAHPS data
11
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/f1_combo_returnoninvestment.docx
January 01, 2013 - When your hospital invests in a new program, quality improvement intervention, or technology, leaders … Not all costs included will apply to all types of programs or quality improvement initiatives. … These ratios can be used to calculate the costs of the quality improvement program. … Costs of quality improvement: a survey of four acute care hospitals. … The business case for health care quality improvement. J Pat Saf 2013 Mar;9(1):44-52.
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/qitool/webinar080116/index.html
December 01, 2017 - and Sustainability of Improvements
Analyzing Return on Investment
Other Quality Improvement Resources … Identifying Priorities for Quality Improvement
Slide 39
Prioritization Worksheet and Example (Tools … Additional Quality Improvement Resources
Slide 58
Comprehensive QI Guides and Specific Tools to … Support Change (Tools G.1 and G2)
Available Comprehensive Quality Improvement Guides (Tool G.1) … Any suggestions for future quality improvement tools?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool1.html
April 01, 2024 - The Team Leader must have both enthusiasm for health literacy-related quality improvement and the clout … TIP
If you have done quality improvement work before, you do not have to start a Health Literacy Team … Additional Resources
The Institute for Healthcare Improvement provides valuable information about the quality … improvement process, including guidance on Forming the Team . … The AHRQ Practice Facilitation Curriculum provides guidance on Creating Quality Improvement Teams
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/utstateataglance.pdf
March 01, 2012 - Testing an approach to quality improvement of a State’s own design. … The shared services
model will support care coordination, practice coaching, quality improvement, and … Testing an Approach to Quality improvement of Utah’s Own Design
As part of the National Improvement … Partnership Network (NIPN), Utah is building a coalition of
providers engaged in quality improvement … improvement.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4e_combo_psi08-postophipfx-bestpractices.pdf
May 20, 2016 - technicians, physical therapists, occupational therapists, pharmacists, and representatives
from the quality … improvement department, to develop evidence-based protocols for care of
the patient postoperatively … The Falls Management Program: a quality
improvement initiative for nursing facilities
http://www.ahrq.gov
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality … Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Research: Invest in research and evidence … improvement
• Health services research
10
Patient Experience of Care
Research at AHRQ
• Active … safety
► Collecting patient experience data using narrative protocols
for purposes of facilitating quality … improvement
► Effectiveness of different survey administration modes for
collecting CAHPS data
11
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Consensus Organizational Health Literacy Quality Improvement Measures
Quality improvement measures
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-2-implementation-guide.pdf
December 15, 2022 - Topics include how to: 1) identify a CR champion, 2) form a multidisciplinary CR
Quality Improvement … “Quality Improvement Essentials Toolkit.” 2020. … Available at:
http://www.ihi.org/resources/Pages/Tools/Quality-Improvement-Essentials-Toolkit.aspx … “Guide to Improving Care Processes and
Outcomes in Health Centers: An Approach to Quality Improvement … “Clinical Decision Support Quality Improvement Worksheet.” 2016.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/standalone_psi_casestudy.pdf
August 03, 2016 - Hospital Context for Quality Improvement Focus
HMC is engaged in a continuous quality improvement effort … The quality improvement leaders at HMC had three related goals when they started this effort:
1. … HMC identified PSI 12 as HMC’s highest priority target for quality improvement because
of the number … These tools have also been valuable to HMC’s quality improvement efforts beyond
those using the AHRQ … by Medicare
Abstract
Hospital Context for Quality Improvement Focus
How the QI Toolkit Was Used
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - Recognition and certification
• Research
All of these
uses are aimed
at rewarding or
supporting
quality … improvement! … the use of a modified CAHPS® survey
to support improvements in patient-centred care:
lessons from a quality … improvement collaborative
Conclusion: Small measurable improvements in
patient experience may be … Improvement Collaborative, Health Expectations, 11(2), 160-176.
30
Foundational Elements of Patient
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/leadership-3.html
June 01, 2021 - practical framework can be used to engage and coach hospital executives on their role in patient safety and quality … improvement efforts. … the changes in the workplace needed to address deficient diagnostic processes. 4
The success of any quality … improvement effort relies on leadership support and buy-in. 22 Staff need to know that once they identify
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
February 06, 2020 - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality … Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems Research: Invest in … knowledge of measuring PE and collecting PE data
− informative reporting of patient experience data
− Quality … improvement involving CAHPS
► Develops surveys and related materials to assess PE in
health care settings … improvement
► Effectiveness of different survey administration modes for
collecting CAHPS data
11
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4o_combo_pdi01-lacerationpuncture-bestpractices.pdf
May 31, 2016 - physicians and other providers, and surgical technicians from the
operating room; and representatives from quality … improvement, radiology, and information
services to develop time-sequenced guidelines, care paths,
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient Safety Culture
(SOPS) Programs
Center for Quality … Improvement & Patient Safety, AHRQ
6
7
AHRQ’s Core Competencies
• Health Systems Research: Invest … improvement using CAHPS data
►Develops surveys and related materials to assess
patient experience … programs
11
Uses of CAHPS Surveys
• Value-based purchasing
• Public reporting
• Accreditation
• Quality … improvement
• Health services research
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ce.effectivehealthcare.ahrq.gov/evidencenow/tools/index.html
January 01, 2023 - EvidenceNOW Model by sharing carefully selected tools and resources used in EvidenceNOW * and other quality … improvement (QI) initiatives. … improvement and implement the best evidence. … practice leaders, clinicians, and other practice staff, as well as to practice facilitators and other quality … improvement professionals.