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www.ahrq.gov/patient-safety/reports/engage/addresources.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Additional Resources
Environmental Scan
The environmental scan report describes approaches to engage patients and families in primary care settings and how engagement leads to patient safety.
Case Studies
Four…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/26-michigan-hh4m-outreach-charter.pdf
August 01, 2021 - Healthy Hearts of Michigan: HH4M Outreach & Engagement Workgroup Charter
HH4M Outreach & Engagement Workgroup Charter
Purpose of this Workgroup/Committee: The Outreach & Engagement Workgroup is
responsible for:
• Outreach to and enrollment of 3 pilot practices starting August 1, 2021 (one each: Altarum,
…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/90-tenn-tnhhn-letter-of-intent.pdf
June 02, 2025 - Tennessee Heart Health Network Letter of Intent
Letter of Intent (LOI)
Our practice intends to participate in the Tennessee Heart Health Network, a three-year state-wide initiative to support primary
care practices and expand state-level capacity to improve heart health in our state. We understand the e…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/engage/brochure.html
March 01, 2017 - Resident and Family Engagement: What is it? What are the benefits?
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
What can I do as a resident or family member to partner with staff?
Share your concerns, needs, and observations.
Take an active role in your individual care or in the care o…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_intro.pdf
September 17, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0
Introducing the New
CAHPS Clinician & Group Survey 3.0
A Webcast Presented by the AHRQ CAHPS User Network
September 17, 2015
1:00 – 2:30 pm EDT
www.cahps.ahrq.gov
CAHPS Webcast Series
• Consumer Assessment of Healthcare Providers
and Systems (CAHPS®…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-participant-worksheet.pdf
June 02, 2025 - TeamSTEPPS Team Leadership Participant Worksheet
Participant Worksheet
20
Learning objectives:
1. Identify the use of briefs, huddles, and debriefs.
2. Apply debriefing checklist to identify opportunities for team improvement.
3. Recognize adjustments to observed communications to improve patient care.
Welcome…
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www.ahrq.gov/hai/cauti-tools/impl-guide/implementation-guide-appendix-i.html
October 01, 2015 - Toolkit for Reducing Catheter-Associated Urinary Tract Infections in Hospital Units: Implementation Guide
Appendix I. Catheter Care Pocket Card
Previous Page Next Page
Table of Contents
Toolkit for Reducing Catheter-Associated Urinary Tract Infections in Hospital Units: Implementation Guide
Overvi…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-infographic.pdf
February 01, 2022 - TeamSTEPPS® Diagnosis Improvement: Infographic
TeamSTEPPS® for Diagnosis
Improvement
AHRQ Publication No. 22-0015
February 2022
References
1. National Academies of Sciences, Engineering, and Medicine. Improving Diagnosis in Health Care. Washington, DC: National Academies
Press; 2015. https://doi.org/10.17226/21…
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool6.html
March 01, 2014 - Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Previous Page Next Page
Table of Contents
Community Connections: Linking Primary Care Pati…
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www.ahrq.gov/healthsystemsresearch/hspc-research-study/abbreviations.html
June 01, 2020 - Abbreviations
Health Services and Primary Care Research Study: Comprehensive Report
ACF
Administration for Children and Families
ACL
Administration for Community Living
ACO
Accountable Care Organization
AHRQ
Agency for Healthcare Research and Quality
AIDS
acquired immun…
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www.ahrq.gov/cahps/news-and-events/events/20131008_cg/webcast_10_08_13_cg.html
July 01, 2018 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast)
October 8, 2013
Summary
Speakers and PowerPoint Slides
Recording
Transcript
Related Material
Summary
The CAHPS Clinician & Group Surveys (CG-CAHPS) include a Visit version, which asks patients about care at thei…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-teamstepps-webcast-haugstetter.pdf
July 25, 2024 - Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast - Haugstetter
SOPS and TeamSTEPPS
12
TeamSTEPPS Program
Monika Haugstetter, MHA, MSN, RN, CPHQ
Center for Quality Improvement and Patient Safety, AHRQ
Jul 25, 2024
13
TeamSTEPPS (TS) Background
• Program to improve communication …
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
June 02, 2025 - Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation
AHRQ’s Surveys on Patient Safety Culture®
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agen…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-nh_webcast-castle.pdf
January 01, 2006 - SOPS Nursing Home Survey: What You Need To Know - Nicholas Castle, Ph.D., M.H.A., FGSA
The Importance of Safety Culture in
Nursing Homes
Nicholas Castle, Ph.D., M.H.A., FGSA
Nicholas.Castle@HSC.WVU.edu
mailto:Nicholas.Castle@HSC.WVU.edu
The Importance of Safety Culture
• The 1999 Institute of Medicine (IOM) rep…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-listening-voice-of-patient-webcast-ginsberg.pdf
June 02, 2025 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data Webcast - Ginsberg
Patient Experience and the Patient’s Voice:
Introduction and Background
Caren Ginsberg, PhD
Director, CAHPS® and SOPS® Programs
Agency for Healthcare Research and Quality
AHRQ and the CAHPS P…
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www.ahrq.gov/sites/default/files/wysiwyg/cpi/centers/ockt/kt/tools/asthmasumm.pdf
June 02, 2025 - AHRQ State Healthcare Quality Improvement Workshop: Asthma Care Quality Improvement Workbook And Resource Guide
AHRQ STATE HEALTHCARE QUALITY IMPROVEMENT WORKSHOP:
ASTHMA CARE QUALITY IMPROVEMENT WORKBOOK AND RESOURCE GUIDE
WHAT DO THESE
TOOLS DO?
These tools help State leaders assess, design, and improve thei…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_10_PrvcyConfdn_508.docx
April 01, 2008 - Strategy 1: Working with Patients & Families as Advisors (Tool 10)
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families as Advisors (Tool 10)
Confidentiality Statement for [insert hospital name] Advisors
As a patient and family advi…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0243-section7.pdf
December 18, 2014 - Table 3. 2014 ACR Accreditation/Pediatric-Specific Accreditation by Health Service Area
Table 3. 2014 ACR Accreditation/Pediatric-Specific Accreditation by Health Service Area*
Health Service
Area
Pediatric
Imaging
Facilities in
Area (N)
ACR
Accredited
Facilities (N)
ACR
Accredited
F…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0197-technicalspecs.pdf
June 02, 2025 - Ratio of Magnetic Resonance Imaging Scans to Computed Tomography Scans for the Evaluation of Children with Atraumatic Seizure: Technical Specifications
This measure assesses the ratio of the number of MRI scans to the number of CT scans obtained on or
within 30 days after the date of evaluation for …
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/041-pros-cons-mrsa-surveillance-one-pager.docx
October 01, 2024 - To protect patients from methicillin-resistant Staphylococcus aureus (MRSA) infections and develop effective MRSA prevention strategies, facilities must know the MRSA prevalence among their specific patient population and understand when and where transmission occurs. MRSA surveillance provides this type of insight. MR…