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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry
WHAT IS PATIENT EXPERIENCE
AND HOW DOES CAHPS
MEASURE IT?
Stephanie Fry
Senior Study Director
Westat
What is Patient Experience?
Patient experience encompasses the range of interactions that
patients have with the health care system, including:
Co…
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www.ahrq.gov/es/patient-safety/settings/hospital/match/figure-4txt.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Figure 4: Medication Reconciliation Upon Discharge: High Level Process Map After Redesign (Text Description)
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATC…
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www.ahrq.gov/ncepcr/communities/pbrn/registry/johns-hopkins-community-physicians-primary-care-research-network.html
January 01, 2012 - Johns Hopkins Community Physicians Primary Care Research Network
Status:
Active
Registered Date:
January 1, 2012
PBRN Acronym:
JHCP-PBRN
PBRN Type:
Mixed Network (a combination of family medicine, internal medicine, pediatrics, nursing and/or other specialties)
Network Catego…
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/index.html
April 01, 2024 - National Healthcare Quality and Disparities Report Chartbooks
Each year since 2003, the Agency for Healthcare Research and Quality has produced the National Healthcare Quality and Disparities Reports. These reports to Congress are mandated in the Healthcare Research and Quality Act of 1999 (P.L. 106-129). Begin…
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www.ahrq.gov/sops/resources/index.html
January 01, 2025 - SOPS Additional Resources
Action Planning Tool Review the Action Planning Tool , which assists users of the AHRQ Surveys on Patient Safety Culture® (SOPS®) to develop an action plan for improving patient safety culture in their organizations. Data Entry and Analysis Tools Learn about data entry and analysis t…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-section-7-table-9.pdf
June 02, 2025 - Table 9. Differences in ADAPT Survey Scores Based on Boston Children's Hospital Clinical Programs
Table 9:…
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www.ahrq.gov/talkingquality/translate/labels/describe-source.html
November 01, 2018 - Describe the Source of Data for Health Care Quality Scores
Consumers are appropriately wary about the accuracy of the information in a comparative quality report. Here’s what you can do within the data display itself to engender trust. Describe:
The source of the data being shown.
If the information came …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
June 02, 2025 - AHRQ's CAHPS® Program
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D.
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
7
AHRQ’s Core Competencies
• AHRQ is a research and development agency in
the US Department of Health and Human Services
• Health Systems Research: Invest in research…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-info-english-557-6a.docx
June 02, 2025 - CAHPS Cancer Care Supplemental Items
CAHPS® Cancer Care Survey Supplemental Items: Information from Providers
Population: Adult
Supplemental Items for the CAHPS® Cancer Care Survey
Topic: Information from Providers
Population Version: Adult
Language: English
Users of the CAHPS® Cancer Care Survey are free to i…
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www.ahrq.gov/sops/events/webinars/pharmacy.html
February 01, 2019 - Webcast: Using the AHRQ Pharmacy SOPS
October 29, 2013
Summary
Speakers and Presentation Slides
Recording
Transcript
Related Materials
Summary
The Community Pharmacy Survey on Patient Safety Culture (SOPS ® ), developed by the Agency for Healthcare Research and Quality (AHRQ), is a measurement…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_4_Letters_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 4)
Strategy 1: Working With Patients & Families as Advisors (Tool 4)
Sample Letter of Invitation
for Advisory Council Applicants
Dear [insert name],
I am pleased to invite you to join the [patient and family advisory council or name of the council if it ha…
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www.ahrq.gov/cahps/cahps-database/hp-database/participate.html
December 01, 2024 - Participating in the CAHPS Health Plan Survey Database
Medicaid agencies and Children's Health Insurance Programs (CHIP) are invited to submit survey data to the CAHPS Health Plan Survey Database. This page explains the requirements and the steps involved in participating. Key Dates for 2025: Data submission pe…
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www.ahrq.gov/ncepcr/about/impact-stories.html
April 01, 2025 - Impact Stories
AHRQ funds primary care research that produces actionable findings and real-world impact to improve primary care delivery and outcomes. Click on the links below to learn about just some of the recent primary care projects AHRQ has funded. The stories highlight research that demonstrates the impac…
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www.ahrq.gov/patient-safety/settings/ambulatory/improve/six-building-blocks.html
March 01, 2022 - AHRQ Six Building Blocks: A Team-Based Approach to Improving Opioid Management in Primary Care
Deaths from drug overdoses (PDF, 429 KB) have risen steadily over the past two decades. The misuse of opioids has become widespread across the United States. Primary care providers and their clinic staff manage …
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www.ahrq.gov/prevention/chronic-care/index.html
July 01, 2019 - Prevention and Chronic Care
Preventing disease and helping patients maximize health and function over the life span are two essential activities of a well-functioning health care system. AHRQ’s Prevention/Care Management Portfolio works to improve the delivery of primary care services in order to meet the needs…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-surgery/139-sample-completed-staff-safety-assessment.docx
April 01, 2025 - AHRQ Safety Program for MRSA Prevention: Targeting SSI
Staff Safety Assessment Sample
Surgical Services
For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion SurgeriesPurpose of this form: This form is designed to tap into your experience to determine what risks are present in your clinical area or surgical …
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www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/decolonization-first-steps.html
October 01, 2024 - MRSA Prevention Toolkit: ICUs & Non-ICUs
Tools & Resources for Decolonization: First Steps, Readiness, and Pre-Launch
Previous Page Next Page
Table of Contents
MRSA Prevention Toolkit: ICUs & Non-ICUs
The Four Key Strategies of MRSA Prevention
The Importance of MRSA Prevention
Decolonization
…
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www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/copyright-release.docx
July 01, 2024 - AHRQ Publishing and Communications Guidelines
Release Form for AHRQ To Use Copyrighted Material
Instructions
This form must be completed by Contractors when requesting use of copyrighted materials from publishers or authors. The resulting licensing agreement must provide AHRQ with a paid, nonexclusive, irrevocable, wor…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic
Surveys on Patient
Findings from the 2020 Survey on Patient Safety Culture (SOPS)
Ambulatory Surgery Center (ASC) Database
The ASC SOPS Database assesses provider and st aff percept ions of their organization's pat ient
safety cu lture. The ASC SOPS Dat…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary
Findings From the 2023 Nursing Home Survey Database
62
participating
nursing homes
3,224
nursing home staff
respondents
Average Response Rate by
Survey Administration Mode
Paper 52%
Web 45%…