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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/final-report/section5.html
October 01, 2015 - National Evaluation of the CHIPRA Quality Demonstration Grant Program: Final Project Report
5. Conclusion and Summary
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Table of Contents
National Evaluation of the CHIPRA Quality Demonstration Grant Program: Final Project Report
1. Overview
2. Synthesis of Key Findings by …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
June 02, 2025 - CAHPS 101
WHAT IS PATIENT EXPERIENCE
AND HOW DOES CAHPS
MEASURE IT?
Stephanie Fry
Senior Study Director
Westat
What is Patient Experience?
Patient experience encompasses the range of interactions that
patients have with the health care system, including:
13
Coordinated care
from doctors and
nurses in he…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
October 12, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast
AHRQ’s CAHPS® Program
Caren Ginsberg, PhD
Director, CAHPS Division
Center for Quality Improvement & Patient Safety
October 12, 2017
www.ahrq.gov/cahps
AHRQ: An R & D Agency
• AHRQ:
• Advances science
• Creates knowledge from data
• Creates to…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47
How Are Survey Results Used?
Dale Shaller
Principal
Shaller Consulting Group
www.ahrq.gov/cahps
How Are Survey Results Used?
• Public reporting
• Value-based payment
• Recognition and certification
• Quality improvement
• Research
40
www.ah…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb9.html
December 01, 2017 - The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Appendix B28: Nursing Inspection List
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Table of Contents
The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Chapter 1. Introduction and Program Overview
…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/apcfigtxt7.html
December 01, 2017 - The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Appendix C7: Fax Back Orders Sample
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Table of Contents
The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Chapter 1. Introduction and Program Overview
C…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/apcfigtxt5.html
December 01, 2017 - The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Appendix C5: Fax Cover Sheet Sample
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Table of Contents
The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Chapter 1. Introduction and Program Overview
C…
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www.ahrq.gov/data/innovations.html
October 01, 2024 - Data Innovations
Data Innovations provides a one-stop shop for AHRQ databases that can enhance research by filling data gaps.
The delivery of healthcare services in the United States is continuously evolving and undergoing significant changes. The consolidation of healthcare providers, growing role of healthc…
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www.ahrq.gov/sops/databases/pharmacy/index.html
August 01, 2024 - SOPS Community Pharmacy Database
AHRQ established the Surveys on Patient Safety Culture © (SOPS © ) Community Pharmacy Database as a central repository for survey data from community pharmacies that have administered the AHRQ patient safety culture survey instrument and chose to submit their data to the AHRQ…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-cahps-program.pdf
June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS Program
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D.
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
6
AHRQ’s Core Competencies
• AHRQ is a research and development agency in
the US Department of Health and Human Services
…
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www.ahrq.gov/cpi/about/mission/ahrq-fy2017-conf-spending.html
January 01, 2018 - Report on AHRQ Conference Spending, Fiscal Year 2017
Summary of AHRQ’s Conference Spending for Fiscal Year 2017.
Center for Quality Improvement and Patient Safety
TeamSTEPPS ® National Conference 2017
Dates: 06/14-16/2017
Venue, City, State or Country: Hilton Downtown Cleveland, Cleveland, OH
How…
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www.ahrq.gov/patient-safety/settings/ambulatory/improve/six-building-blocks-guide.html
December 01, 2021 - Six Building Blocks: A Team-Based Approach to Improving Opioid Management in Primary Care
How-To-Implement Toolkit
The Six Building Blocks: A Team-Based Approach to Improving Opioid Management in Primary Care (6BBs or Building Blocks ) program provides a roadmap to improve care for patients with …
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www.ahrq.gov/talkingquality/translate/labels/explain.html
January 01, 2019 - Explain Why a Health Care Quality Measure Matters
In some cases, report users will not know why a particular measure is important as an aspect of quality. When people don’t realize the importance of a measure, they are unlikely to look at or use the data. 1 In the case of clinical process measures, for example…
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www.ahrq.gov/sops/events/webinars/hsops2.0/index.html
March 01, 2020 - Introducing the New SOPS Hospital Survey 2.0 (Webcast)
October 30, 2019
Summary
Speakers and Presentation Slides
Recording
Transcript
Summary
The Agency for Healthcare Research and Quality (AHRQ) hosted a webcast to introduce the SOPS Hospital Survey 2.0. AHRQ developed and pilot tested the …
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www.ahrq.gov/sops/events/webinars/health-it.html
December 01, 2018 - Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items
July 25, 2018
3 Key Takeaways from the July 2018 AHRQ Webcast: New SOPS™ Health Information Technology (Health IT) Patient Safety Supplemental Items for Hospitals (PDF, 161 KB)
Summary
Speakers and Presentation Slides
Recording
Tr…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_4_Letters_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 4)
Guide to Patient and Family Engagement :: 1
Sample Letter of Invitation
for Advisory Council Applicants
Dear [insert name],
I am pleased to invite you to join the [patient and family advisory council or name of the council if it has been cho…
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www.ahrq.gov/hai/tools/enhanced-recovery/implementing.html
June 01, 2023 - Implementing an ISCR Pathway
Tools and Resources To Help Hospitals Implement an ISCR Program
Engagement and Development of Your ISCR Pathway
This part of the implementation phase is critical to spend time on because it is the foundation of your Improving Surgical Care and Recovery (ISCR) program. The Implem…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology8.html
April 01, 2025 - Exploration of Foundational Terminology and Paradigms for Improving Diagnosis
Terminology and Language Used by Patients and Caregivers
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Table of Contents
Exploration of Foundational Terminology and Paradigms for Improving Diagnosis
Introduction
Perspectives on Diagnostic I…
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www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database
The CAHPS Home and Community-Based Services (HCBS) Survey Database is a central repository of survey data from State Medicaid agencies and the managed care entities with which they contract that have administered the HCBS CAHPS survey and chose to…
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www.ahrq.gov/sops/events/webinars/best-practices-103024.html
November 01, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey (Webcast)
October 30, 2024
Contents Summary Speakers and Presentation Slides Recording About the Surveys on Patient Safety Culture Summary This webcast highlighted how Riverside Walter Reed Hospital in Virginia used AH…