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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
    January 01, 2017 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary cahps® 2017 Clinician & Group Survey Database EXECUTIVE SUMMARY How patients from medical practices reported 5 measures of patient experience based on the 2017 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and…
  2. www.ahrq.gov/faqs/index.html?page=6
    October 01, 2020 - Frequently Asked Questions Check to find the answers to your questions about the Agency for Healthcare Research and Quality (AHRQ) programs and activities. You can search by category or key words. You can also send us your questions or website feedback here. We will respond to your requests based on the bes…
  3. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-pennsylvania-state-snapshot.pdf
    January 01, 2018 - Spotlight on Pennsylvania -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program This brief highlights the major strategies, lessons learned, and outcomes from Pennsylvania’s experience from February 2010 to February 2016 with the quality demonstration funded by the Centers for Medicare & Med…
  4. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire CAHPS® Child Hospital Survey and Instructions CAHPS Child Hospital Survey: Overview of the Questionnaire Document No. 950 Updated 3/20/2017 CAHPS® Child Hospital Survey: Overview of the Questionnaire Introduction..............................…
  5. www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
    March 01, 2017 - How CAHPS Surveys Measure Patient Experience   Susan Edgman-Levitan, PA Executive Director, John D. Stoeckle Center for Primary Care Innovation Massachusetts General Hospital   Are patient experience and patient satisfaction one and the same? How do CAHPS surveys measure patients’ experiences with the…
  6. www.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - Medical Office SOPS Translation Information Background and Information for Translators This document provides information about the Agency for Healthcare Research and Quality (AHRQ) Medical Office Survey on Patient Safety Culture to help translation team members develop a translation that conveys the same mea…
  7. www.ahrq.gov/hai/cusp/toolkit/content-calls/briefing-slides/slides.html
    October 01, 2014 - Morning Briefing and Shadowing (Slide Presentation) On the CUSP: Stop BSI This PowerPoint slide presentation was shown on July 12, 2011. Contents Slide 1. Improving Situational Awareness by Conducting a Morning Briefing Slide 2. Situation Awareness: An Overview Slide 3. Briefing Defined Slide 4. Eff…
  8. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-final-report-b.pdf
    January 01, 2025 - longest average period of coaching (15.5 months of support), and the highest average in minutes spent providing … It implemented a multipronged approach for providing QI support that included virtual practice facilitation
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
    July 01, 2018 - We recommend providing hyperlinks to the Web survey in your invitation email and any followup email … Some respondents will prefer to complete a paper version of the survey, and providing this option may
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
    June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a valuable look at patients’ experiences with important aspects of care. Clinician & Group Composite Measures Ge…
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
    January 01, 2017 - CAHPS Elicitation Protocol Webcast Collection of Statewide Patient Comments in Massachusetts Barbra G. Rabson, President and CEO Massachusetts Health Quality Partners January 26, 2017 © MHQP 2017 45 MHQP Background and Governance Established in 1995, MHQP is a non-profit regional health improvement collabor…
  12. www.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/trainover.pdf
    January 01, 2009 - AHRQ Research Training and Career Development Opportunities AHRQ Research Training and Career Development Opportunities Mentored Research Scientist Development Awards Mentored Research Scientist Development Awards foster the career development of promising new investigators who have research doctoral …
  13. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthplan-key-drive-diagram.pdf
    June 02, 2025 - Transcranial Doppler Screening for Children with Sickle Cell Anemia: Health Plan - Key Driver Diagram Transcranial Doppler Screening for Children with Sickle Cell Anemia Health Plan - Key Driver Diagram Key Drivers Strateg…
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_infographic.pdf
    January 01, 2019 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary CAHPS® 2019 Clinician & Group Survey Database How 330,390 patients from 2,002 medical practices reported 5 measures of patient experience based on the 2019 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician & Grou…
  15. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
    February 01, 2025 - Examples of Sample Frame Elements The sample frame that a CAHPS survey sponsor provides to a vendor would ideally include the following information (data elements). Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). Name of person (first and last names in separate fields…
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
    January 01, 2022 - 2022 Updated Results for the AHRQ Surveys on Patient Safety Culture™ (SOPS®) Workplace Safety Supplemental Items for Hospitals 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Workplace Safety Supplemental Item Set for Hospitals Prepared for: Agency for Healthcare Research and Qua…
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The CAHPS Narrative Elicitation Protocol Rachel Grob, Ph.D. Director of National Initiatives and Clinical Professor, Center for Patient Partnerships Madison, WI www.ahrq.gov/cahps CAHPS Narrative Elicitation Protocol • A …
  18. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
    June 01, 2018 - Chartbook on Person- and Family-Centered Care Communication Measures: Home Health Care Previous Page Next Page Table of Contents Chartbook on Person- and Family-Centered Care Acknowledgments Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care Co…
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
    January 01, 2010 - Medical Office Survey on Patient Safety Culture: Background and Information for Translators Agency for Healthcare Research and Quality (AHRQ) Medical Office Survey on Patient Safety Culture Background and Information for Translators January 2010 Purpose and Use of This Document In this …
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b4_combo_documentationcoding.pdf
    March 15, 2016 - Documentation and Coding for Patient Safety Indicators Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool B.4 i Documentation and Coding for the AHRQ Quality Indicators Note: This tool was updated based on test software provided by AHRQ as of March 2016 (alpha version…

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