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www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/calman.html
October 01, 2015 - Special Healthcare Needs
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Clinicians & Providers … In contrast, encounters with primary care providers among patients with an HbA1c level of 9 percent or … and high levels of comfort and positive interactions with behavioral health providers. … However, providers generally viewed the alerts as helpful in monitoring depression and other complex … Because of the benefits of the diabetes patient registry, providers requested that additional registries
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www.cpsi.ahrq.gov/health-literacy/research/index.html
January 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Organizational Health Literacy Measures
The CAHPS Health Literacy Item Sets ask about providers' … Health literacy measures include:
How often health providers explained things in a way that was easy … How often health providers asked adults to describe how they were going to follow instructions. … How often health providers listened carefully.
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www.cpsi.ahrq.gov/topics/access-care.html
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Workforce: capable, qualified, culturally competent providers.
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www.cpsi.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … choose between health care providers. … more than whether their providers offer a specific treatment. … Rebecca Anhang-Price: There's a lot of evidence showing that it's possible for health care providers … experiences because of factors that aren't in providers' control.
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - Special Healthcare Needs
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Clinicians & Providers … The Agency for Healthcare Research and Quality's Consumer Assessment of Healthcare Providers and Systems … As a result, these surveys enable providers to identify their strengths and weaknesses with respect to … How well doctors communicate
How well providers communicate with patients
Coordination … What benefits does it offer to patients, providers, and plans?
How has it been implemented?
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
February 01, 2021 - Special Healthcare Needs
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Clinicians & Providers … Tool 4: Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers ( PDF … Tool 5: Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers ( PDF , … Tool 6: Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( PDF , 2.58 MB) … The handout includes interactive checklists on optimal teach-back approaches to guide providers on when
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www.cpsi.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - Special Healthcare Needs
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Clinicians & Providers … Healthcare providers can help the U.S. reach its goal for the first objective by using the teach-back … Teaching providers to listen, be respectful, and use easy-to-understand language is an important first … Health Literacy Objective 3: Increase the proportion of adults whose healthcare providers involved them … Furthermore, while some people may prefer their providers to make medical decisions for them, people
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - Training Providers on Cultural Competency
6.K.2.d. … Training providers on cultural competency. … To go beyond tracking, innovative plans put in place programs to match members with providers who can … This approach involves systematically gathering and storing relevant information from providers about … programs for providers to improve their cultural competency.
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www.cpsi.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
November 01, 2017 - Patients continue to see their providers of choice, but all providers cover for each other during leaves … Follows up on previous orders and consults with providers outside Penobscot. … Helps providers organize and prioritize messages on their desktops by using flags so that providers can … Comparisons of Delegate Model providers and non-Delegate Model providers show that the expected productivity … required appropriate mentoring of medical assistants by providers.
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www.cpsi.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … Us
Español
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … Patient got answer to medical question the same day he/she contacted provider's office
How Well Providers
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www.cpsi.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
December 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … Us
Español
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … Inform healthcare consumers about providers.
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers … The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers … Internet Citation: The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers
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www.cpsi.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Us
Español
FAQs
Home
Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … as getting timely appointments, easy access to information, and good communication with health care providers
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www.cpsi.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
August 01, 2022 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Benefits
PSOs serve as independent, external experts who can assist providers in the collection, analysis … Providers who establish relationships with a PSO receive uniform Federal protections (conferring privilege … knowledge of the Patient Safety Act and Rule
HHS Guidance Regarding Patient Safety Work Product and Providers
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www.cpsi.ahrq.gov/cahps/surveys-guidance/index.html
August 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … Us
Español
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics
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www.cpsi.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
March 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Us
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … ET
Register
Description
This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers
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www.cpsi.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
December 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … The hospital, home health care, and hospice Consumer Assessment of Healthcare Providers and Systems data … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems. … HHCAHPS = Home Health Consumer Assessment of Healthcare Providers and Systems. … HOSPICE_CAHPS = Hospice Consumer Assessment of Healthcare Providers and Systems.
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www.cpsi.ahrq.gov/talkingquality/translate/compare/categorize.html
December 01, 2022 - Special Healthcare Needs
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Clinicians & Providers … The goal of reports is to help consumers, providers, and policymakers make fair and meaningful comparisons … The Challenge of Statistical Tests
If you use this approach, providers will want assurance that they … This would reinforce the idea that there is no meaningful variation across health plans and providers … Providers are likely to be very resistant to this approach, which can also mislead people.To genuinely
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www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure4.html
June 01, 2018 - Special Healthcare Needs
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Clinicians & Providers … and between providers and patients, within and across care settings, has been identified as a source … Hospitals with electronic exchange of patient medication history with ambulatory providers outside their … Importance: Different providers may prescribe medications for the same patient. … When care is not well coordinated and some providers do not know about all of a patient's medications
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www.cpsi.ahrq.gov/cahps/bibliography/index.html?page=5
January 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. … The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set … Development and evaluation of CAHPS survey items assessing how well healthcare providers address health … Understanding variations in Medicare Consumer Assessment of Health Care Providers and Systems scores: