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  1. www.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-transcript.html
    December 01, 2017 - Navigating Hierarchy in the Clinical Setting: Working and Communicating with Others (December 10, 2013) Webinar Transcript Paul Tedrick AHA – Chicago December 10, 2013 11:00AM CT Operator: This is a recording for the Paul Tedrick teleconference with American Hospital Association Chicago, Tuesday, Dec…
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Quan_52.pdf
    March 10, 2008 - Adaptation of AHRQ Patient Safety Indicators for Use in ICD-10 Administrative Data by an International Consortium Adaptation of AHRQ Patient Safety Indicators for Use in ICD-10 Administrative Data by an International Consortium Hude Quan, MD, PhD; Saskia Drösler, MD; Vijaya Sundararajan, MD, MPH, FACP; Euge…
  3. www.ahrq.gov/cahps/news-and-events/events/webcasts.html
    August 01, 2025 - Archived CAHPS Webcasts CAHPS webcasts inform survey users about products and related resources, offer updates on the status of products in development, and support in the use of CAHPS survey and data results. View recent and upcoming webcasts and events. Useful Online Tools for CAHPS Survey Users (Webcast)  (N…
  4. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
    August 01, 2024 - Calculating Response Rates for CAHPS Surveys Response rates are determined by the number of completed surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator). What counts as a completed survey and the number of eligible individuals depends on which response ra…
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
    April 01, 2022 - Screener Items for the CAHPS Item Set for Children with Chronic Conditions The CAHPS Item Set for Children with Chronic Conditions includes a five-item screener that is used during the analysis of the data to determine which responses to the questionnaire reflect the experiences of children with chronic conditi…
  6. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
    August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve the desired number of completed CAHPS questionnaires for analysis and reporting should take several factors into account: The accuracy of the contact information. The mode or modes of data collection. Any prior s…
  7. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
    May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadings:   …
  8. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
    May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadin…
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
    April 01, 2020 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services Population version: Adult Download these items: English: ( Word , 38 KB); Spanish ( Word , 32 KB; PDF , 148 KB) Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet the need…
  10. www.ahrq.gov/cahps/news-and-events/events/webinar-042121.html
    May 01, 2021 - Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need To Know (AHRQ-CMS Webcast) Wednesday, April 21, 2021 Contents Summary Speakers and Presentation Slides Recording Summary CAHPS Database team held a webcast about participating in the 202…
  11. www.ahrq.gov/cahps/news-and-events/webinar-11124/webcast-questions.html
    June 01, 2024 - Questions and Answers About Improving Response Rates and Representativeness for CAHPS Survey Data These questions and answers are drawn from a January 2024 CAHPS webcast on strategies for improving response rates and the representativeness of survey data.  What are suggested best practices for eliciting respo…
  12. www.ahrq.gov/cahps/cahps-database/index.html
    December 01, 2024 - CAHPS Databases What Are the CAHPS Databases? The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey users. This compilation of survey results voluntarily submitted by a large pool of …
  13. www.ahrq.gov/cahps/about-cahps/contact-us/index.html
    April 01, 2024 - Contact CAHPS Technical Assistance CAHPS ® Surveys Contact the CAHPS Help Line with questions about the development, testing, and administration of CAHPS surveys or their use in public reports and quality improvement initiatives. cahps1@westat.com 1-800-492-9261 CAHPS Database Contact the CAHPS D…
  14. www.ahrq.gov/cahps/news-and-events/events/webinar-070925.html
    August 01, 2025 - Participating in the 2024 CAHPS® Home- and Community-Based Services Survey Database: What You Need to Know July 9, 2025 Contents Summary Speakers Slides and Recording Summary In this webcast speakers reviewed the information about participating in the 2024 CAHPS Home and Community-Based Services (HCBS CAHPS)…
  15. www.ahrq.gov/cahps/about-cahps/impact-case-studies/index.html
    June 01, 2025 - Impact Case Studies on the CAHPS Surveys AHRQ’s collection of Impact Case Studies highlights successes of organizations using AHRQ’s evidence-based tools and resources. Below are success stories from organizations that used the CAHPS Surveys grouped by the year the case study was published. Contact us at  Impac…
  16. www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-PUF-Summary-Statistics-Medicare-Outpatient-Weighted.pdf
    September 26, 2023 - Weighted Summary Statistics: PUF Medicare Outpatient File (Version 2) 15:39 Tuesday, September 26, 2023 1 Weighted Summary Statistics: PUF Medicare Outpatient File Variable Variable Label Count of Non-missing Values (Unweighted) Count of Missing Values (Unweighted) Minimum Maximum Mean Standard Deviation …
  17. www.ahrq.gov/cahps/surveys-guidance/outpatient-mental-health/about/survey-measures.html
    October 01, 2024 - CAHPS Outpatient Mental Health Survey Measures For more information: Patient Experience Measures from the Outpatient Mental Health Survey (PDF, 219 KB) Getting Appointments for Prescription Medicines Q3 Difficulty making appointments for prescription medicine Getting Mental Health Counseling Q10 Difficulty fi…
  18. References (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-131-references.pdf
    October 23, 2013 - References References 1. Berry JG, Toomey SL, Zaslavsky AM, Jha AK, Nakamura MM, Klein DJ, Feng JY, Shulman S, Chiang VK, Kaplan W, Hall M, Schuster MA. Pediatric readmission prevalence and variability across hospitals. JAMA. 2013;309(4):372–380. 2. Pelletier AJ, Mansbach JM, …
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/ontimefallpxoverviewmaterialspacket.pdf
    June 02, 2025 - Abt Single-Sided Body Template On-Time Falls Prevention: Overview Materials Packet Samples of four types of reports are provided here: • On-Time Falls High-Risk Report. • Quarterly Summary of Falls Risk Factors by Unit or Facility. • Monthly Contextual Factors Report. • Postfall Assessment Summary Report. …
  20. www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/exercises.html
    December 01, 2017 - AHRQ's Safety Program for Nursing Homes: On-Time Pressure Ulcer Prevention Facilitator Training—Additional Exercises Contents Nutrition Risk Reports Information Exercises     Exercise #1: Risk Criteria and Rules     Exercise #2: Identify Residents Meeting High-Risk Criteria     Exercise #3: Identify Resi…

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