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  1. www.ahrq.gov/talkingquality/plan/your-audience/learn-about.html
    July 01, 2011 - How To Learn About the Audience for a Health Care Quality Report Here are some things you can do to gather useful information about your audience. Ask Your Audience About Themselves Start by asking your audience as well as those who know them well about their concerns and information needs: What do th…
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
    June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 How Are CAHPS Surveys Administered? Stephanie Fry Senior Study Director Westat www.ahrq.gov/cahps Administration of CAHPS Surveys • Recall that AHRQ is a research and development agency  AHRQ provides information about best survey science …
  3. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-5.html
    June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Conclusion Previous Page Next Page Table of Contents Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Executive Summary Introductio…
  4. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P4T3-Prescribing_Clinician_Feedback_Survey_Phase_4.doc
    May 01, 2014 - Comprehensive Antibiogram Toolkit: Phase 4 Prescribing Clinician Feedback Survey [NURSING HOME NAME] implemented an antibiogram program as of [date]. We are interested in your experiences using the antibiogram. Results of the survey will help determine whether or not we continue to make the antibiogram available and w…
  5. www.ahrq.gov/sops/events/webinars/success-stories-mo.html
    February 01, 2019 - Webcast: Success Stories From the AHRQ Medical Office SOPS Survey September 16, 2014 Summary Speakers and Presentation Slides Recording Transcript Related Materials Summary This free Webinar from the Agency for Healthcare Research and Quality (AHRQ) highlighted results from the 2014 Medical Of…
  6. www.ahrq.gov/ncepcr/care/chronic-manual/index.html
    February 01, 2017 - Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual Practice coaching can be an effective way to improve health care quality. This practice coaching manual aims to help effectively and efficiently improve clinical quality in an ambulatory setting by providi…
  7. www.ahrq.gov/hai/cauti-tools/phys-championsgd/appa.html
    October 01, 2015 - Resident Physicians as Champions in Preventing Device-Associated Infections Appendix A. Teamwork and Communication Definitions and Tools Previous Page   Table of Contents Resident Physicians as Champions in Preventing Device-Associated Infections Preamble and Summary Epidemiology of Invasive Dev…
  8. www.ahrq.gov/takeheart/training/module-9/index.html
    December 01, 2022 - Module 9: Engaging and Empowering Patients and Families for Success in Cardiac Rehabilitation   YouTube embedded video: https://www.youtube-nocookie.com/embed/M0gL99Fwyzk Video: Activating Patients to Engage and Complete Cardiac Rehabilitation (59:10) Slides: Activating Patients To Engage and Complete…
  9. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiv.html
    June 01, 2010 - Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services Appendix IV: List of Measures Previous Page Next Page Table of Contents Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services Executive Summary Introduction and Scan Methodol…
  10. www.ahrq.gov/research/findings/final-reports/ptmgmt/evaluation-table3a.html
    July 01, 2018 - Patient Self-Management Support Programs: An Evaluation Table 3a. Examples of Evaluation Measures for Self-management Support Programs for Common Chronic Conditions Previous Page Next Page Table of Contents Patient Self-Management Support Programs: An Evaluation Acknowledgments Introduction and …
  11. www.ahrq.gov/ncepcr/research/care-management/index.html
    December 01, 2023 - Care Management Care management is a set of activities to improve patient care, reduce unnecessary need for additional medical care, avoid duplication of care, and help patients and their caregivers more effectively manage their health conditions. AHRQ provides data, resources, and research to improve care mana…
  12. www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumhalp.html
    October 01, 2014 - Halpern, Scott Summaries of Independent Scientist (K) Awards Summaries of recently funded projects for Independent Scientist and Mentored Clinical Scientist Development K Awards. Institution: University of Pennsylvania Grant Title: Measuring and Mitigating Patient Safety Threats Due to Strains on ICU Ca…
  13. www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web3.html
    December 01, 2017 - Reach Out to Collaborate With Cross-Continuum Providers. … R each Out and Collaborate with Cross-Continuum Providers. … Behavioral health providers Medicaid MCO care managers? Formal partnerships? … Transitional Housing Providers. Home Health Agencies. Skilled Nursing Facilities. … Coordinate with on-site behavioral health providers.
  14. www.ahrq.gov/sites/default/files/wysiwyg/nqstoolkit2016.pdf
    July 01, 2015 - a key component of the National Quality Strategy, and implementing payment models that incentivize providers … health and health care quality can occur only if all sectors, individuals, family members, payers, providers … Moves the health care system to work better for doctors and other health care providers by reducing their … Measurement and Feedback —Provide performance feedback to plans and providers to improve care. 2. … Payment—Reward and incentivize providers to deliver high-quality, patient-centered care. 7.
  15. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-230-section-5-table-5.pdf
    January 01, 2010 - The committee recommended that physicians and allied health care providers perform, at a minimum, a … particular prevention strategy is lacking, the consensus committee still recommends that primary care providers … recommendation The White House Task Force on Childhood Obesity states there is a critical need for health providers … USPSTF recommendations on prevention and treatment of obesity, including guidance that health care providers … CMS guidance will encourage States to remind providers to include diet and exercise advice in the
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
    July 01, 2015 - This version of the survey adds one composite measure for care coordination (“Providers’ Use of Information … measures for access (“Getting Timely Appointments, Care, and Information”) and communication (“How Well Providers … Page 2 of 4 Composites and Items Version 2.0 Version 3.0 How Well Providers Communicate with … office after hours  -- Patient saw provider within 15 minutes of appointment time  -- How Well Providers … Provider showed respect for what patient had to say   Provider spent enough time with patient   Providers
  17. www.ahrq.gov/hai/cusp/modules/engage/exec-slides.html
    December 01, 2012 - senior executive to partner with a unit will bridge the gap between senior management and frontline providers … Reviews unit data with team and works with direct care providers to establish an improvement plan. … Involves frontline providers to help reduce risks. … During executive safety rounds, the patient safety team, senior executive, and unit providers should … In preparation for executive safety rounds, the unit champion should: Brief providers on the purpose
  18. www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/slides2.html
    October 01, 2017 - Image: Photograph shows medical providers and staff team members meeting at a table. … Image: Photograph shows medical providers gathered for a meeting. … Images: Photograph shows medical providers looking at laptop together. … Image: Photograph shows a team leader speaking to medical providers. … Practice Insight Use of Shadowing To Assess Current Practices Image: Photograph shows medical providers
  19. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
    May 01, 2017 - Once the patient has told providers their preference, the providers honor the patient’s decision. … Slide 6: Benefits for ASC Providers and Facilities Say: Patient and family engagement benefits … Provider Bedside Manner Health care providers who dismiss a patient’s or family member’s concerns or … Power dynamics may still be in effect even when providers are friendly and compassionate, so providers … Teach Back allows the patient or family to explain in their own words what the health care providers
  20. www.ahrq.gov/data/apcd/envscan/context.html
    June 01, 2017 - increasing interest in price transparency—access to information on variations in cost across health care providers—and … is price transparency: To help contain health care costs, allowing purchasers to negotiate with providers … more effectively; To allow providers to compare themselves with others in efforts to improve quality … used to make precise statements about care at the State or regional level, much less for individual providers … In addition, patients can, at least in theory, be followed over time, even if they change providers or

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