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www.ahrq.gov/cahps/about-cahps/index.html
June 01, 2025 - Surveys
The Agency for Healthcare Research and Quality’s (AHRQ) Consumer Assessment of Healthcare Providers … surveys that ask consumers and patients to report on and evaluate their experiences with health plans, providers … aspects of quality that consumers are best qualified to assess, such as the communication skills of providers … These individuals and organizations use the survey results to evaluate and compare healthcare providers
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www.ahrq.gov/cpi/about/otherwebsites/talkingquality.ahrq.gov/index.html
September 01, 2017 - organizations that produce and disseminate consumer reports on the quality of care offered by health care providers … seeking to educate and inform health care consumers about their options with respect to health plans and providers … TalkingQuality has benefited from input from researchers associated with the Consumer Assessment of Healthcare Providers
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www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/index.html
December 01, 2013 - Clinical Materials to Share With Primary Care Providers
Appendix B. … Clinical Materials to Share With Primary Care Providers (continued)
Appendix B. … Clinical Materials to Share With Primary Care Providers (continued)
Appendix C. … A Health Coach helps families/caregivers adjust to working directly with the health care providers as … or Button) ( PDF File , 142 KB)
Appendix B: Clinical Materials to Share With Primary Care Providers
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www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/index.html
December 01, 2013 - Clinical Materials to Share With Primary Care Providers
Appendix B. … Clinical Materials to Share With Primary Care Providers (continued)
Appendix B. … Clinical Materials to Share With Primary Care Providers (continued)
Appendix C. … A Health Coach helps families/caregivers adjust to working directly with the health care providers as … or Button) ( PDF File , 142 KB)
Appendix B: Clinical Materials to Share With Primary Care Providers
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www.ahrq.gov/data/apcd/backgroundrpt/conclusion.html
April 01, 2017 - Conditions for Measure Inventory
APCDs hold promise as a way for policymakers, payers, providers … Assess the variety of providers touching a patient during an episode of care to inform studies on the … attribution of measures to providers. … Next, the consistency of data elements across measured entities, such as payers or providers, should
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www.ahrq.gov/talkingquality/plan/partners/healthcare-org.html
July 01, 2011 - Partnering with Health Care Organizations
To help decide whether and how to collaborate with providers … Because of their contractual relationships, health plans can also help to exert pressure on providers … Some sponsors have cultivated good relationships with health care providers and plans, while others maintain … In addition to offering information providers can use for QI, you can encourage their participation by
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www.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - patients who receive home healthcare services about their experiences with home healthcare agencies, providers … Providers, State agencies, and other organizations that serve patient communities can use the survey … Communication between providers and patients.
Specific care issues. … Expert Panel (TEP) to get their input on issues that are important to this community of patients and providers
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
June 01, 2010 - Respectful Treatment by Direct Service Providers
Measure
Source
Notes … HIV ambulatory care satisfaction: multiple items related to treatment by direct service providers, including … Opportunity To Make Choices About Providers
Measure
Source
Notes
Choice … National Core Indicators Consumer Survey
Measure includes choices in several areas, not just providers … Ability to select providers and support workers
National Core Indicators Family Survey
Families
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www.ahrq.gov/nursing-home/resources/assisted-living-booster.html
July 01, 2022 - Vaccine Booster Clinic Toolkit
This vaccine toolkit was specifically designed for assisted living providers … These materials include booster clinic guidance for assisted living providers and sample letters for
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www.ahrq.gov/news/newsroom/case-studies/201718.html
April 01, 2018 - Case Studies
April 2018
Feedback from patients on AHRQ's Consumer Assessment of Healthcare Providers … It also allowed officials to focus on getting patients to see providers faster by improving their wait … "In Los Angeles County, there are other FQHCs, there are other providers. … ):
CAHPS
Topic(s):
Access to Care,
Consumer Assessment of Healthcare Providers
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www.ahrq.gov/talkingquality/translate/compare/choose/average.html
March 01, 2016 - or National Average
Another strategy is to compare each entity’s performance to a group of providers … an external comparison point, which is especially valuable in showing how well the entire group of providers … http://www.phc4.org/default.htm
Also in "Choosing a Comparator"
Comparing Health Plans and Providers
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www.ahrq.gov/teamstepps-program/updated/index.html
March 01, 2025 - related to teams, team performance, communication, and adult learning, as well as input from frontline providers … Users should begin with the welcome guide for their role: frontline providers , trainers of preprofessional … between effective teamwork and well-being, job satisfaction, and reduced burnout of frontline care providers
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-pediatric-safety-2.html
August 01, 2023 - Limited access to specialized pediatric providers and healthcare facilities with appropriate resources … Instead, providers must synthesize the history of present illness, physical examination, imaging, and … Pediatric Care
Another pressing diagnostic safety issue facing children today involves access to providers … A survey of 375 nonpediatric ED providers (physicians, nurse practitioners, and physician assistants) … Some patients may be nonverbal or receive care from both in-home providers and numerous specialists,
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www.ahrq.gov/npsd/how-does-npsd-work/index.html
February 01, 2024 - Information known as Patient Safety Work Product (PSWP) is developed by providers and AHRQ-listed Patient … While the CFER-H are intended to capture patient safety events in hospital settings, providers may use … non-identification protocol to protect the confidentiality of not only the patient, but also the involved providers
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www.ahrq.gov/news/newsroom/case-studies/ktcquips52.html
October 01, 2014 - The Medical Center also led trainings in 2008 for 94 providers at 24 of the critical access hospitals … In order to minimize the time that providers would be away from their hospitals, the trainings were held … For example:
Chase County Community Hospital implemented debriefs with all providers and staff after … CEO, reports that as a result of one of the recent debriefs about a pediatric trauma case, staff and providers
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www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/Development-HIT-Item-Set.html
July 01, 2022 - Development of the CAHPS Health Information Technology Item Set
Nearly all health care providers … The CAHPS team completed a literature review of interactions between health IT, health care providers … The team conducted in-depth interviews with health plans and providers that use health IT. … issues around electronic and personal health record architecture, functions most frequently used by providers
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
December 01, 2022 - CAHPS Health Literacy Item Sets
The CAHPS Health Literacy Item Sets ask about providers' efforts … Health Literacy Item Sets
The items address the following five topic areas:
Communication with providers … Using These Item To Improve Health Literacy
Providers can use patients' responses to the Health Literacy … For example, based on their survey results, providers could do the following:
Identify specific topic
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mchpcc-ps.html
June 01, 2018 - respect are two critical aspects of person-centered care. 22,23
Poor Communication With Health Providers … office or clinic visit in the last 12 months whose parents reported poor communication with health providers … 2002 to 2013, the percentage of children whose parents reported poor communication with their health providers … Groups With Disparities:
In 2013, the percentage reporting poor communication with health providers
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www.ahrq.gov/news/newsroom/case-studies/ktcoe33.html
October 01, 2014 - , used two Effective Health Care (EHC) Program guides and several Consumer Assessment of Healthcare Providers … Kline notes that while Iowa's urban providers may have the resources to develop registries, providers … For rural providers, he says, "The registry will go a long way in helping them achieve medical home status
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www.ahrq.gov/news/newsroom/case-studies/202105.html
November 01, 2021 - Primary Care Providers in Pennsylvania Use Medication for Successful Treatment of Opioid Use Disorders … care physicians, the program expanded to 10, and as of spring 2021 had 25 participating primary care providers … management with emergency care and case workers, all of whom help patients connect with primary care providers … Many of these patients now engage with primary care providers who integrate medication for addiction … In April 2021, 80 patients in 12 sites were receiving treatment from more than 20 providers.