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  1. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
    May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadings:   …
  2. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
    August 01, 2024 - Calculating Response Rates for CAHPS Surveys Response rates are determined by the number of completed surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator). What counts as a completed survey and the number of eligible individuals depends on which response ra…
  3. www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
    March 01, 2017 - Development of the CAHPS Cancer Care Survey The CAHPS ® Cancer Care Survey was developed and tested in two phases by the American Institutes for Research (AIR) and the Mayo Clinic with the support of multiple funders: The first phase of the project took place between October 2009 and March 2013. It was s…
  4. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - CAHPS Child Hospital Narrative Item Set The Child Hospital Narrative Item Set is a series of open-ended questions designed to be answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences with inpatient care. The item set can be added to th…
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
    April 01, 2022 - Screener Items for the CAHPS Item Set for Children with Chronic Conditions The CAHPS Item Set for Children with Chronic Conditions includes a five-item screener that is used during the analysis of the data to determine which responses to the questionnaire reflect the experiences of children with chronic conditi…
  6. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Strategy 6P: Service Recovery Programs Contents 6.P.1. The Problem 6.P.2. The Intervention 6.P.3. Implementing This Intervention 6.P.4. The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery Programs  (PDF, 748 KB)     6.P.1. The Problem No ma…
  7. www.ahrq.gov/hai/pfp/haccost2017.html
    November 01, 2017 - Estimating the Additional Hospital Inpatient Cost and Mortality Associated With Selected Hospital-Acquired Conditions Next Page Table of Contents Estimating the Additional Hospital Inpatient Cost and Mortality Associated With Selected Hospital-Acquired Conditions Discussion Results References …
  8. www.ahrq.gov/news/newsroom/case-studies/201603.html
    May 01, 2016 - AHRQ Tool Helps Memorial Sloan Kettering Cancer Center Improve Patient Education Materials Search All Impact Case Studies May 2016 Memorial Sloan Kettering (MSK) Cancer Center in New York City uses AHRQ's Patient Education Materials Assessment Tool (PEMAT) to help ensure that health information is present…
  9. www.ahrq.gov/takeheart/about/index.html
    December 01, 2022 - What is TAKEheart? TAKEheart is an AHRQ initiative to help hospitals increase participation in cardiac rehabilitation (CR). CR is a medically supervised secondary prevention program that provides patient-centric education, risk factor mitigation, supervised exercise training, and psychosocial support to improve…
  10. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy3/index.html
    December 01, 2017 - Strategy 3: Nurse Bedside Shift Report Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. To promote stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family Engagement in Hospital Qua…
  11. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-6-attachment-1.xlsx
    June 01, 2012 - ADHD Chart Review Elements ADHD Chart Abstraction Tool Template (with example data) Patient ID Race Ethnicity Gender Payer Preferred Language Age Patient diagnosed between Dec 2011 and June 2012 (Yes-1/No -2) Evidence of ADHD diagnostic clinical exam by physician in the chart (Yes - 1/No - 2) Evidence in the chart…
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-patient-notesheet-final508.pdf
    June 02, 2025 - Be Prepared. Be Engaged. [Patient Note Sheet] Be Prepared. Be Engaged. Today I want to talk about... 1. 2. 3. I have questions or concerns about...  My medicines  My medical tests  My treatments My health goals are... Acrobat Accessibility Report Accessibility Report Filename: …
  13. www.ahrq.gov/talkingquality/resources/writing/guidelines.html
    September 01, 2019 - Guidelines and Other Resources To Fine-tune Your Writing Guidelines for writing, checklists, and tip sheets give you a systematic way to help make sure you are doing all you can to produce clear, compelling text. The guidelines and checklist tools listed below focus on writing in plain language. These tools w…
  14. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/antibiotic-stewardship/case-study-key.html
    March 01, 2017 - Antibiotic Stewardship: Case Study Facilitator Key AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Instructions: Divide into small groups of two to three people. Ask each group to work through each part of the case scenario, pausing for discussion before moving to the next section. Us…
  15. www.ahrq.gov/priority-populations/about/index.html
    January 01, 2025 - About Priority Populations The Healthcare Research and Quality Act of 1999 (Public Law 106-129) established an Office of Priority Populations within the Agency for Healthcare Research and Quality (AHRQ) to conduct and support research and evaluation, and support demonstration projects with respect to: The deliv…
  16. www.ahrq.gov/npsd/data/chartbook/index.html
    February 01, 2025 - NPSD Chartbooks The Network of Patient Safety Databases (NPSD) Chartbooks provide an overview of the patient safety data captured in the NPSD through the AHRQ Common Formats for Event Reporting (CFER) and highlight patterns and trends in the data. The Chartbooks represent the results of analyses designed to c…
  17. www.ahrq.gov/news/newsroom/press-releases/nac-meeting-july12.html
    July 01, 2023 - AHRQ National Advisory Council to Meet Virtually on July 12 with 5 New Members Press Release Date: July 6, 2023 The National Advisory Council (NAC) for the Agency for Healthcare Research and Quality (AHRQ) has added five new members who will convene with the Council for their next meeting on Wednesday, July 12, 1…
  18. Gap Analysis (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d5_pdi_gapanalysis.pdf
    June 02, 2025 - Gap Analysis Pediatric Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool D.5 i Gap Analysis What is the purpose of this tool? The purpose of the gap analysis is to provide project teams with a format in which to do the following: • Compare the best practices with…
  19. www.ahrq.gov/chsp/whats-new/index.html
    February 01, 2024 - What's New Updates From the CHSP Initiative 2024 AHRQ has released new versions of the Compendium of U.S. Health systems, updating data files for 2022, 2021, and 2020.  The Compendium provides data on the characteristics and organization of all 640 health systems in the United States as of 2022.  Additions …
  20. www.ahrq.gov/npsd/data/dashboard/info.html
    June 01, 2019 - Dashboard Information NPSD Dashboards display data that follow the Common Formats for Event Reporting – Hospital Version (CFER-H) definitions of Adverse Events, i.e., the Common Formats Event Descriptions. There are 10 CFER-H modules: one Generic module applies to all reported events, and nine event-specific mo…

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