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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
April 12, 2024 - Leave the Hospital Composite Measure 85% 89% 87%
Privacy When Talking With Doctors, Nurses, and Other Providers … Privacy When
Talking with Doctors,
Nurses, and Other
Providers
85%
of respondents reported they … always
had privacy when discussing their
child's care with doctors, nurses, and
other providers. … Scoring
Measures
Preventing Mistakes
and Helping You Report
Concerns
61%
of respondents reported providers
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.pdf
June 02, 2025 - • You
• Family or friends, as you wish
• Different types of doctors and nurses
• Other clinical providers … Other clinical providers
Physician assistants are not doctors but are licensed to
provide care and … Other clinical providers are pharmacists, lab
technicians, dieticians, phlebotomists (someone who is … Get to Know Your Health Care Team
You and your family or friends
Doctors
Nurses
Other clinical providers
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www.ahrq.gov/hai/tools/mvp/modules/cusp/science-of-safety-fac-guide.html
February 01, 2017 - Often we overlook this fact of human nature, expecting perfection from health care providers. … taking the first step toward realizing that medical errors, in large part, do not belong to individual providers … Science
Say:
When we treat medicine and health care delivery as a science rather than an art, providers … In order to do this effectively, providers must develop or improve the ability to learn from mistakes … Slide 9: The Science of Safety
Say:
Science of Safety training helps providers recognize that most
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www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
September 01, 2016 - at AHRQ, explains how CAHPS surveys ask about things that matter to patients and are actionable for providers—and … Caren Ginsberg: Surveys are important for patient feedback because they let providers see beyond one … Dale Shaller: Yeah, well Caren, I sometimes hear from health care providers that they’re already conducting … And our goal is to produce surveys that have value to health plans and providers and consumers and purchasers … Caren Ginsberg: Well, many providers already survey their patients and they want to continue tracking
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www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumwere.html
October 01, 2014 - enable automatic delivery of returning results for pending tests to the designated outpatient follow-up providers … Evaluate how the automatic delivery of test results impacts follow-up providers' actions and attitudes … to allow it to deliver results of tests that were identified as pending to the outpatient follow-up providers
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www.ahrq.gov/cahps/news-and-events/events/20141022_cg/webcast_10_22_14_cg.html
July 01, 2018 - patients with positive experiences in the areas of access to care and information, communication with providers … 2014 CAHPS Clinician & Group Survey Database Chartbook: What Patients Say About Their Health Care Providers … 2013 CAHPS ® Clinician & Group Survey Database Chartbook: What Patients Say About Their Health Care Providers
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_scienceofsafety_facnotes.docx
December 01, 2017 - SAY:
When we treat medicine and health care delivery as a science, rather than an art, providers can … In order to do this effectively, providers must develop or improve the ability to learn from mistakes … Often we overlook this fact of human nature, expecting perfection from health care providers. … This requires a culture where frontline providers feel comfortable speaking up and have confidence their … Science of safety training helps providers and others understand that the majority of errors arise from
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
June 02, 2025 - Coordinated care
from doctors and
nurses in health
care facilities
Good
communication
with health care
providers … tools, and resources are public
17
CAHPS Core Surveys:
Some Examples
Patient Experience with Providers … Business Outcomes
CAHPS Survey Principles
CAHPS Core Surveys: Some Examples
Patient Experience with Providers
-
www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
June 01, 2018 - Centers for Medicare & Medicaid Services, Home Health Care CAHPS® (Consumer Assessment of Healthcare Providers … English or Spanish were less likely than adults speaking English at home to report that home health providers … speaking Spanish at home were more likely than adults speaking English at home to report that home health providers … Centers for Medicare & Medicaid Services, Home Health Care CAHPS® (Consumer Assessment of Healthcare Providers
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-1.pdf
May 02, 2016 - Providers
feel stressed by the need for efficiency and the demands of
electronic documentation. … that does not add value for
the patient.1,2 Leading factors contributing to
dissatisfaction among providers … documentation, followup, and other activities often
considered nonreimbursed time.3,4 Even when
providers … The result
was improved professional satisfaction for providers,
improved care outcomes for patients … ■ Use of warm handoffs: Communication between
providers and extended care team members should
be
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - During this
hospital stay, did providers ask you about
these types of things? … During this hospital stay, how often did
providers talk with and act toward your
child in a way that … During this hospital stay, how often did
providers keep you informed about what
was being done for … How often did providers give you as much
information as you wanted about the results
of these tests … During this hospital stay, did providers or
other hospital staff tell you how to report if
you had
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
October 01, 2014 - Inform providers of member interventions. … Provide patient registries to nurse care managers and providers.
Work with office staff. … Develop a system for providers to refer patients for care management. … The State can also use patient registries to facilitate communication between providers and nurse care … Members benefit when their providers are aware of and support care management efforts.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - During this
hospital stay, did providers ask you about
these types of things? … During this hospital stay, how often did
providers talk with and act toward your
child in a way that … During this hospital stay, how often did
providers keep you informed about what
was being done for … How often did providers give you as much
information as you wanted about the results
of these tests … During this hospital stay, did providers or
other hospital staff tell you how to report if
you had
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/5-red-light-green-light.docx
June 01, 2023 - technically, organizationally, and culturally complex, and a concerted effort is required by frontline providers … documentation)4
· Lack of consistency in staffing (e.g., rotating anesthesia practices, rotating residents)
· Providers … buy-in from healthcare professionals (possibly due to lack of education provided to all healthcare providers … and education
· Providing continuous auditing and verbal and written feedback of results to frontline providers
-
www.ahrq.gov/news/blog/ahrqviews/digital-healthcare-research-program.html
September 01, 2023 - Through AHRQ’s Digital Healthcare Research , showcases several studies that focus on helping patients, providers … Using human-centered design techniques, COMPACT will empower patients to work with their providers to … Our report highlights the University of Virginia’s PM-IMPACCT project that is testing whether providers … The project is coupling data from patient monitors, lab tests, and vital signs to alert providers to
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urine-culturing.pptx
April 01, 2022 - Collecting
Standardization of specimen collection
Intervening
Treatment decision: Provide providers … with guidance around test interpretation EHR comment that with positive culture advise providers about … with guidance around test interpretation EHR comment that with positive culture advise providers about … with guidance around test interpretation EHR comment that with positive culture advise providers about … with guidance around test interpretation EHR comment that with positive culture advise providers about
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiif.html
June 01, 2010 - are organized along 10 dimensions: access, service planning and delivery, health, safety, qualified providers … Providers who scored well are reviewed every two years; those who do not are reviewed annually. … These measures are used to evaluate the performance of community mental health service providers for … 16 for personal assistance service providers
12 for self-directed personal assistance services
HCBS … MS Domains: Unmet Need, Safety, Quality of Life, Qualified Providers
Populations: Adults and Elderly
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/cusp-mvpguide.pdf
January 01, 2017 - Local norms have a powerful influence on the attitudes and behavior of care
providers. … Frontline providers cultivate wisdom by delivering care within their local systems. … When frontline providers own the improvement process, local
safety culture improves. … Respect the local wisdom of frontline providers.
What’s in This Guide? … Collaborate with frontline providers to select a tool that best
addresses their concerns.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
October 01, 2016 - The approximately 4800 patients are not distributed equally
between the two providers, but are defined … The staff members perform first-level triage and
forward calls to providers or their MAs. … All providers manage
medications. … • Care teams of providers and MAs that sit next to each other. … Topics (e.g., correct documentation) usually come from providers.
-
www.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - Many are also limited in their choice of hospitals, physicians, and other providers by their health plan … For instance, they may believe that their insurance plan covers a much more limited set of providers … is available today, it is important to acknowledge that consumers’ decisions about health plans and providers … that patients can use to gather information themselves from prospective physicians or other individual providers … This may involve helping people narrow their choices by:
Reducing the number of plans or providers