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61. SOPS Workplace Safety Supplemental Items for Hospitals (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
    January 01, 2022 - help hospitals assess the extent to which their organization’s culture supports workplace safety for providers … ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 9 Addressing verbal aggression from providers or staff: 5. … other providers or staff … Section H: Overall Rating on Workplace Safety for Providers and Staff 1. … How would you rate your unit/work area on workplace safety for providers and staff?

62. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers …         Patient got answer to medical question the same day he/she contacted provider's office How Well Providers

63. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
    December 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … Inform healthcare consumers about providers.

64. Videos | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/questions/videos/index.html
    August 01, 2021 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Patients and families who engage with healthcare providers help lower risks and improve their care.

65. Hospital Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/sops/surveys/hospital/index.html
    March 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Research and Quality (AHRQ) released the Surveys on Patient Safety Culture™ (SOPS®) Hospital Survey for providers

66. The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
    September 01, 2020 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers … The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers … Internet Citation: The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers

67. What Is Patient Experience? | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … as getting timely appointments, easy access to information, and good communication with health care providers

68. Patient Safety Organizations Program | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
    August 01, 2022 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Benefits PSOs serve as independent, external experts who can assist providers in the collection, analysis … Providers who establish relationships with a PSO receive uniform Federal protections (conferring privilege … knowledge of the Patient Safety Act and Rule HHS Guidance Regarding Patient Safety Work Product and Providers

69. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/index.html
    August 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics

70. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
    March 01, 2024 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … ET Register Description This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers

71. 2023 National Healthcare Quality and Disparities Report | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
    December 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … The hospital, home health care, and hospice Consumer Assessment of Healthcare Providers and Systems data … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems. … HHCAHPS = Home Health Consumer Assessment of Healthcare Providers and Systems. … HOSPICE_CAHPS = Hospice Consumer Assessment of Healthcare Providers and Systems.

72. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … The goal of reports is to help consumers, providers, and policymakers make fair and meaningful comparisons … The Challenge of Statistical Tests If you use this approach, providers will want assurance that they … This would reinforce the idea that there is no meaningful variation across health plans and providers … Providers are likely to be very resistant to this approach, which can also mislead people.To genuinely

73. CAHPS Bibliography | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/bibliography/index.html?page=5
    January 01, 2024 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. … The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set … Development and evaluation of CAHPS survey items assessing how well healthcare providers address health … Understanding variations in Medicare Consumer Assessment of Health Care Providers and Systems scores:

74. AHRQ Safety Program for Telemedicine | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/telemedicine/index.html
    December 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … About This Project The AHRQ Safety Program for Telemedicine will work directly with healthcare providers … Program aimed at developing a culture of patient safety and improving communication and teamwork between providers … lessons learned by participants in this 4-year project will be compiled into a toolkit, allowing other providers

75. Advancing the Impact of Consumer Experience of Care Measurement: What’s Next? | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
    September 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … As healthcare providers, we want our patients to enjoy optimal outcomes. … Let’s respect measurement burden for all, both patients and providers. … AHRQ’s CAHPS® Program is an initiative created to standardize how healthcare providers measure patients … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys

76. More Effort Is Needed To Ensure Patients Understand Doctors' Instructions (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - needed to make appropriate health decisions.”2 Several communication strategies help patients and providers … If patients cannot teach the information back correctly, providers have to instruct them again using … ◆ The percentage of adults whose healthcare providers always asked them to describe how they would … Adults who had a doctor’s office or clinic visit in the last 12 months whose healthcare providers always … The data indicate that providers need to be more diligent about checking patients’ understanding of

77. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
    July 01, 2022 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … How Well Providers Communicate (core). Care Coordination (core).

78. CAHPS Bibliography | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/bibliography/index.html?page=4
    January 01, 2024 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Should health care providers be accountable for patients' care experiences?. … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey … Context-based strategies for engaging consumers with public reports on health care providers. … Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers

79. Toolkit for Engaging Patients To Improve Diagnostic Safety  | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/diagnostic-safety/tools/engaging-patients-improve.html
    July 01, 2022 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … 60 Seconds To Improve Diagnostic Safety prepares providers to practice deep and reflective listening … Research suggests that patients are interrupted by their providers in the first 11 to 18 seconds of telling … provides patients with support to be ready for their visit and to share their diagnostic story with providers

80. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … When you present a score, you need to decide whether you want to tell people how well health plans or providers … Providers also are typically more comfortable with this frame, as it highlights their strengths.