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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
June 01, 2021 - Survey
Narrative Item Set
for the Clinician
& Group Survey
Consumer Assessment of Healthcare Providers … Clinician & Group
Composite Measures
Getting Timely Appointments,
Care, and Information
How Well Providers … Communicate with Patients
Providers’ Use of Information
to Coordinate Patient Care
Helpful, Courteous
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teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Us
Español
FAQs
Home
Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - PCMH Fact Sheet
Consumer Assessment of
Healthcare Providers and Systems
Developing a CAHPS® Clinician … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
surveys are free, non-proprietary … Consumer Assessment of
Healthcare Providers and Systems
The PCMH Survey asks about experiences with … providers and staff in the office. … Some providers currently administer their patient surveys
by handing the survey to the patient during
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teamstepps.ahrq.gov/talkingquality/explain/support/index.html
July 01, 2016 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Make Decisions
Incorporate Decision Aids
Provide Intermediaries
Help People Talk to Providers … Aids
Provide Access to Information Intermediaries
Help Consumers Start Conversations With Trusted Providers
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teamstepps.ahrq.gov/talkingquality/measures/setting/index.html
January 01, 2023 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … for gathering quality data on health plans, hospitals, medical groups, clinicians, and long-term care providers
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teamstepps.ahrq.gov/talkingquality/resources/initiatives.html
November 01, 2018 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Research and Quality (AHRQ) Resources
AHRQ Quality Indicators
Consumer Assessment of Healthcare Providers
-
teamstepps.ahrq.gov/evidencenow/tools/burnout-in-primary-care.html
March 01, 2023 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Additional resources for understanding and preventing burnout among healthcare providers.
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teamstepps.ahrq.gov/research/findings/factsheets/translating/action4/index.html
February 01, 2021 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … determinants of health and stronger connections between community-based social services and health services providers … that pays for outcomes, rewards efficiency, focuses on disease prevention, and empowers consumers, providers … delivery, including many or all of the following:
Inpatient, ambulatory, and long-term care care providers
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teamstepps.ahrq.gov/hai/hac/tools.html
March 01, 2024 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Hospitals and healthcare providers are focused on reducing specific HACs that occur frequently, can cause
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Training providers on cultural competency. … To go beyond tracking, innovative plans put in place programs to match members with
providers who can … This
approach involves systematically gathering and storing relevant information from
providers about … Training Providers on Cultural Competency
Another strategy health plans can use is to sponsor training … programs for providers to
improve their cultural competency.
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teamstepps.ahrq.gov/sops/about/index.html
November 01, 2023 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … The SOPS program enables healthcare organizations to assess how their providers and staff perceive various … SOPS survey findings are typically reported to leadership, providers, and staff in the healthcare organizations
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teamstepps.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
November 01, 2023 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Us
Español
FAQs
Home
Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers
-
teamstepps.ahrq.gov/data/resources/index.html
April 28, 2024 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … practical, research-based tools and other resources to help a variety of health care organizations, providers … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly
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teamstepps.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Standardization : The measures are standardized at the national level, which means that all health care providers … consumers may not be quite as important because it is the public nature of the information that motivates providers … Many existing measures were designed to meet the needs of health care providers and health plans, which
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teamstepps.ahrq.gov/talkingquality/distribute/promote/act-early/choose.html
July 01, 2011 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Associations of providers.
Individual providers. … Keep in mind that “providers” can include not only doctors and hospitals but also nurses; pharmacists
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teamstepps.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Make Decisions
Incorporate Decision Aids
Provide Intermediaries
Help People Talk to Providers … People can use comparative quality information for:
Making their own decisions about health plans and providers
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teamstepps.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2018 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Us
Español
FAQs
Home
Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers
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teamstepps.ahrq.gov/talkingquality/translate/scores/index.html
March 01, 2016 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … Often, the easiest scores for the public to understand and use are unappealing to the providers being … Negative
A related issue is how to compare scores and set thresholds when placing different plans or providers
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teamstepps.ahrq.gov/gam/about/index.html
July 01, 2018 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … The NGC mission was to provide physicians and other health care professionals, health care providers, … The NQMC mission was to provide practitioners, health care providers, health plans, integrated delivery
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teamstepps.ahrq.gov/talkingquality/translate/labels/limit-info.html
November 01, 2018 - Special Healthcare Needs
Women
Programs
Featured
Clinicians & Providers … Data Sources Available from AHRQ
Tools
Featured
Clinicians & Providers … provide the same level of detail in and around a graph as they would in a report for management or providers … It is difficult to interpret such measures, particularly when making comparisons across plans or providers