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talkingquality.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Us
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … as getting timely appointments, easy access to information, and good communication with health care providers
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talkingquality.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
August 01, 2022 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Benefits
PSOs serve as independent, external experts who can assist providers in the collection, analysis … Providers who establish relationships with a PSO receive uniform Federal protections (conferring privilege … knowledge of the Patient Safety Act and Rule
HHS Guidance Regarding Patient Safety Work Product and Providers
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talkingquality.ahrq.gov/cahps/surveys-guidance/index.html
August 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Us
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics
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talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
March 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … ET
Register
Description
This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers
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talkingquality.ahrq.gov/talkingquality/translate/compare/order.html
November 01, 2018 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Alphabetical Ordering
Almost all early reports used alphabetical ordering of providers. … Providers generally view this as a “neutral” approach that they prefer. … If data are presented in columns, for example, the user can click on the column with the names of providers
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talkingquality.ahrq.gov/talkingquality/plan/manage.html
November 01, 2018 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … reportable data that the information is old and therefore potentially less useful to consumers and providers … This step gives the providers or health plans an opportunity to become familiar with the data, check … , e.g., by doing analyses to substantiate or disprove providers’ theories and consulting with national
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talkingquality.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
December 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … The hospital, home health care, and hospice Consumer Assessment of Healthcare Providers and Systems data … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems. … HHCAHPS = Home Health Consumer Assessment of Healthcare Providers and Systems. … HOSPICE_CAHPS = Hospice Consumer Assessment of Healthcare Providers and Systems.
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talkingquality.ahrq.gov/ncepcr/data-resources/index.html
January 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … organization and characteristics of integrated health systems, including the number of primary care providers … Consumer Assessment of Healthcare Providers and Systems Tools and Surveys
The purpose of AHRQ’s Consumer … Assessment of Healthcare Providers and Systems (CAHPS ® ) Program is to boost our scientific understanding
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talkingquality.ahrq.gov/talkingquality/translate/compare/categorize.html
December 01, 2022 - Special Healthcare Needs
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Clinicians & Providers … The goal of reports is to help consumers, providers, and policymakers make fair and meaningful comparisons … The Challenge of Statistical Tests
If you use this approach, providers will want assurance that they … This would reinforce the idea that there is no meaningful variation across health plans and providers … Providers are likely to be very resistant to this approach, which can also mislead people.To genuinely
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talkingquality.ahrq.gov/cahps/bibliography/index.html?page=5
January 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Advances from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) project. … The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competence (CC) Item Set … Development and evaluation of CAHPS survey items assessing how well healthcare providers address health … Understanding variations in Medicare Consumer Assessment of Health Care Providers and Systems scores:
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talkingquality.ahrq.gov/hai/telemedicine/index.html
December 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … About This Project
The AHRQ Safety Program for Telemedicine will work directly with healthcare providers … Program aimed at developing a culture of patient safety and improving communication and teamwork between providers … lessons learned by participants in this 4-year project will be compiled into a toolkit, allowing other providers
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talkingquality.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
September 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … As healthcare providers, we want our patients to enjoy optimal outcomes. … Let’s respect measurement burden for all, both patients and providers. … AHRQ’s CAHPS® Program is an initiative created to standardize how healthcare providers measure patients … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys
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talkingquality.ahrq.gov/topics/hospital-readmissions.html
January 01, 2012 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … Reducing preventable hospital readmissions is a national priority for payers, providers
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talkingquality.ahrq.gov/npsd/what-is-npsd/index.html
May 01, 2023 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Featured
Clinicians & Providers … Safety Databases (NPSD) to provide an interactive, evidence-based management resource for healthcare providers … By enabling providers, PSOs, and eventually others to contribute non-identifiable patient safety data … By contributing data to a PSO that submits to the NPSD, providers can accelerate the pace at which the
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talkingquality.ahrq.gov/chsp/about-chsp/centers/nber.html
July 01, 2019 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … organization of care and variation in clinical and economic outcomes across patients and groups of providers … They link these providers to the markets in which they participate (e.g., hospital referral regions, … of Healthcare Providers and Systems, and other sources for family surveys.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - needed to make appropriate health decisions.”2
Several communication strategies help patients and providers … If patients cannot teach the
information back correctly, providers have to instruct them again using … ◆ The percentage of adults whose healthcare providers always asked them to describe how they
would … Adults who had a doctor’s office or clinic visit in the last 12 months whose
healthcare providers always … The data indicate that providers need to be more diligent about checking patients’ understanding of
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talkingquality.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - Special Healthcare Needs
Women
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … Us
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Consumer Assessment of Healthcare Providers … More topics in this section
Consumer Assessment of Healthcare Providers … How Well Providers Communicate (core).
Care Coordination (core).
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talkingquality.ahrq.gov/news/blog/ahrqviews/comments-pso-draft-report.html
February 01, 2021 - Special Healthcare Needs
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Clinicians & Providers … Data Sources Available from AHRQ
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Clinicians & Providers … it allowed for the establishment of patient safety organizations (PSOs), which work with healthcare providers … At this writing, there are 94 PSOs listed by AHRQ, and their work with healthcare providers is highly … The draft report also describes an approach that has shown success in encouraging providers to use effective
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talkingquality.ahrq.gov/cahps/bibliography/index.html?page=4
January 01, 2024 - Special Healthcare Needs
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Clinicians & Providers … Should health care providers be accountable for patients' care experiences?. … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey … Context-based strategies for engaging consumers with public reports on health care providers. … Comparing web-based with mail survey administration of the Consumer Assessment of Healthcare Providers
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talkingquality.ahrq.gov/diagnostic-safety/tools/engaging-patients-improve.html
July 01, 2022 - Special Healthcare Needs
Women
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Clinicians & Providers … Data Sources Available from AHRQ
Tools
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Clinicians & Providers … 60 Seconds To Improve Diagnostic Safety prepares providers to practice deep and reflective listening … Research suggests that patients are interrupted by their providers in the first 11 to 18 seconds of telling … provides patients with support to be ready for their visit and to share their diagnostic story with providers