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pcmh.ahrq.gov/talkingquality/explain/communicate/reason.html
November 01, 2018 - and patients should pay attention to health care quality information when choosing health plans or providers … Some plans/providers do a better job than others. … We know how to measure the health care different plans/providers deliver accurately and fairly.
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pcmh.ahrq.gov/cahps/news-and-events/research-meetings/index.html
January 01, 2024 - More topics in this section
Consumer Assessment of Healthcare Providers … topics:
How exposure to, and use of, information on patient experience affects the well-being of providers … Reporting the narratives to health care providers and to the public.
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pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-appendix
June 01, 2010 - Treat providers with respect, honesty, and consideration. … Always tell providers the truth. … The summary includes information on diagnoses, medications, providers, and community supports, as well … More frequent communications with their providers by phone and e-mail. … Group medical appointments where providers can discuss decision aids with multiple patients.
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - In addition, the laboratory's Decision Grid is a general decisionmaking tool for use by providers and … www.ahrq.gov/professionals/clinicians-providers/partnership/action/index.html#lihn . … www.ahrq.gov/professionals/clinicians-providers/partnership/action/index.html#uhp . … www.ahrq.gov/professionals/clinicians-providers/partnership/action/index.html#iphca . … www.ahrq.gov/professionals/clinicians-providers/partnership/action/index.html#acc .
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pcmh.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/examples.html
November 01, 2018 - Patient-Centeredness Measures:
Percentage of patients reporting that home health providers treated … Percentage of patients reporting that home health providers talked with them about their medications
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pcmh.ahrq.gov/cahps/helpful-resources/index.html
August 01, 2023 - More topics in this section
Consumer Assessment of Healthcare Providers … support users in analyzing CAHPS survey data to generate results that can be reported to healthcare providers
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pcmh.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - Make Decisions
Incorporate Decision Aids
Provide Intermediaries
Help People Talk to Providers … People can use comparative quality information for:
Making their own decisions about health plans and providers
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pcmh.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
February 01, 2017 - More topics in this section
Consumer Assessment of Healthcare Providers … Care Improvement Guide , a comprehensive and free resource for medical groups, health plans, and other providers
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pcmh.ahrq.gov/talkingquality/translate/scores/index.html
March 01, 2016 - Often, the easiest scores for the public to understand and use are unappealing to the providers being … Negative
A related issue is how to compare scores and set thresholds when placing different plans or providers
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pcmh.ahrq.gov/sites/default/files/attachments/Care-Mgmt-Issue-Brief-No-15-0018-EF.pdf
April 01, 2015 - policy, and research recommendations intended to
support and guide decisionmaking by primary care providers … programs that
achieve the triple aim
• Evaluate initiatives seeking
to foster care alignment
across providers … if minimized, will increase
the probability that a person will live a long and productive life. 24
Providers … , it is critical that providers understand which patients are likely to benefit from
more intensive … This insight allows providers to offer services
at the appropriate level and time.
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pcmh.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - For example, if you use the average score as your basis for comparing providers or plans, you might display … Some quality-oriented organizations provide recognition awards to health care providers. … For that reason, it is advisable to show no more than seven providers, or no more than seven measures … available in each region or county, or only the providers that the user selects. … You may want to limit the number of providers or measures they can select to ensure that the amount of
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pcmh.ahrq.gov/npsd/data/dashboard/index.html
October 01, 2023 - initially published in June 2019 and were based on more than 1.1 million records reported by healthcare providers … Providers and PSOs that are willing to contribute data play an essential role in growing the NPSD into … that the CFER-H are primarily used as intended to capture patient safety events in hospital settings, providers
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - than language that simply indicated how providers could use the
information (“Your provider can use … Combining two aspects of relationships with providers – “your interactions” and
“how you got along” … But for narrative
questions, “how” patients interact with their providers and how patients and providers … The feedback can be shared with health care providers,
but it will be important to acknowledge that … For example:
- “Your responses may be shared with providers or posted on a public
website.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - that no community resources are available, even though community behavioral health and social service providers … stimulate the development of an extended set of contacts at community agencies, specifically agencies and providers … Staff
Delegate to a social worker to complete with community providers and agencies. … The best version of this guide would be developed in collaboration with community providers and agencies … Social workers from community providers or agencies will offer updated insights into community resources
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool9_trans_care.docx
July 28, 2016 - form, it can be a valuable tool for not only hospital discharge planners, but also for “receiving” providers … Best practice is to share this assessment with “receiving” providers in the community. … health home care manager, as applicable
· Contact community clinical, behavioral, and social service providers … consult, as applicable
· Develop individualized transitional care plan
· Share plan with ED, outpatient providers … , community service providers
Provide Services
· Identify whether eligible for (Medicaid) health home
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - More topics in this section
Consumer Assessment of Healthcare Providers … existing subheadings:
In Your Own Words
Add the following text before the questions:
Healthcare providers
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
June 01, 2022 - This option is only feasible for larger hospitals
(with at least 1,000 providers and staff) because … a large number of providers and staff
are needed to produce reliable and accurate measurements on both … In each hospital, providers and staff were randomly assigned by units/work areas,
and then by staff … Providers and staff were randomly
assigned by units/work areas, and then by staff positions within units … The reason for this recommendation is that hospitals need a sufficiently large number of
providers and
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
January 01, 2022 - • Surveys of providers and staff about the extent to which their
organizational culture supports patient … rating
18
Workplace Safety
Supplemental Items
• For hospitals
► Focus on workplace safety for providers … literature
and existing
surveys
Obtain input from
Technical Expert
Panel (TEP)
Interview experts,
providers
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - More topics in this section
Consumer Assessment of Healthcare Providers … greater self-management skills and quality of life when they report positive interactions with their providers … . 2
Patients' experiences with care, particularly communication with providers, correlate with adherence … among patients with chronic conditions, where a strong commitment from patients to work with their providers … one hospital resulted in a 4.7 percent reduction in employee turnover. 15
Patients keep or change providers
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pcmh.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Filter the Results
Consumer Assessment of Healthcare Providers … CAHPS stands for Consumer Assessment of Healthcare Providers and Systems. … The CAHPS name, which is an acronym for Consumer Assessment of Healthcare Providers and Systems, is a … AHRQ’s CAHPS researchers systematically obtained input on survey content from patients and providers … The scores for some items and composite measures show almost no variation across providers.