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pcmh.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - members
Survey of audience members
Observed changes in enrollment in health plans or use of providers … (very difficult)
How did providers and plans respond to the report? … Interviews with individual plans and providers
Survey of plans or providers
Did the reports … Interviews with individual plans and providers
Survey of plans or providers
With what results … Consider sharing your findings with the health plans or providers that were the subject of your report
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
June 01, 2021 - Survey
Narrative Item Set
for the Clinician
& Group Survey
Consumer Assessment of Healthcare Providers … Clinician & Group
Composite Measures
Getting Timely Appointments,
Care, and Information
How Well Providers … Communicate with Patients
Providers’ Use of Information
to Coordinate Patient Care
Helpful, Courteous
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pcmh.ahrq.gov/news/newsletters/e-newsletter/887.html
October 01, 2023 - Featured Impact Case Study: Expanded AHRQ Initiative Enables Rural Primary Care Providers in New Mexico … Featured Impact Case Study: Expanded AHRQ Initiative Enables Rural Primary Care Providers in New Mexico … Using video-conferencing technology to train, advise and support rural healthcare providers, the program … As of mid-August 2023, 1,059 primary care providers in rural New Mexico had attended a training session
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pcmh.ahrq.gov/news/newsletters/e-newsletter/873.html
July 01, 2023 - Now Available: Inaugural Chartbook for Consumer Assessment of Healthcare Providers and Systems Home and … Most providers comply with postoperative guidelines from The Joint Commission’s Surgical Care Improvement … Now Available: Inaugural Chartbook for Consumer Assessment of Healthcare Providers and Systems Home and … Community-Based Services Survey Database
Results from AHRQ’s new 2023 Consumer Assessment of Healthcare Providers
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pcmh.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
June 01, 2022 - More topics in this section
Consumer Assessment of Healthcare Providers … Recording
Summary
This AHRQ webcast provided an overview of the Consumer Assessment of Healthcare Providers
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pcmh.ahrq.gov/research/findings/factsheets/translating/index.html
September 01, 2020 - determinants of health and stronger connections between community-based social services and health services providers … that pays for outcomes, rewards efficiency, focuses on disease prevention, and empowers consumers, providers
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pcmh.ahrq.gov/prevention/guidelines/tobacco/index.html
February 01, 2020 - Update
For Systems Decisionmakers
For Tobacco Users
Clinicians and Providers … For Clinicians
All health care providers, especially those with direct patient contact, have a unique
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafetynotes.docx
September 04, 2012 - By analyzing patient safety as a science, frontline providers will provide a higher quality of patient-centered … Providers, executives, and managers need to understand why errors occur. … In analyzing how errors occur, frontline providers must recognize the scientific nature of medicine. … By treating medicine and care delivery as a science instead of an art, providers can scrutinize their … As a result, providers must increase their ability to learn from mistakes and implement procedures to
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-execsumm.pdf
April 01, 2018 - Survey
on Patient Safety Culture Database.
2,437 Medical Offices administered the survey
35,523 providers … Potential Improvement
Work Pressure and Pace
46% of respondents indicated that there are enough staff and providers … office work pace is not hectic
Other Key Findings
Medical Office Size
Medical offices with 2 providers … reported the highest average percent positive
76% Positive
Medical offices with 20 or more providers
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - PCMH Fact Sheet
Consumer Assessment of
Healthcare Providers and Systems
Developing a CAHPS® Clinician … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
surveys are free, non-proprietary … Consumer Assessment of
Healthcare Providers and Systems
The PCMH Survey asks about experiences with … providers and staff in the office. … Some providers currently administer their patient surveys
by handing the survey to the patient during
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pcmh.ahrq.gov/sops/surveys/hospital/supplemental-items/health-it.html
August 01, 2023 - organization's culture is sensitive to how the use of health IT affects patient safety from the perspectives of providers … Pilot Study Results
The Health IT Patient Safety Supplemental Item Set was administered to providers
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pcmh.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
September 01, 2023 - For example, on average, patients are interrupted by their providers in the first 11 to 18 seconds of … designed to help patients and caregivers prepare for medical appointments and maximize their visits with providers … Questions for providers can be saved to a calendar appointment or sent to any email address to easy reference
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pcmh.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - Make Decisions
Incorporate Decision Aids
Provide Intermediaries
Help People Talk to Providers … most likely to rely on the advice of their doctors, friends, and family when choosing health plans and providers … Surveys have also found that consumers rely on and have confidence in information provided by personal providers … Identify specific individuals who need information and decision support to choose and use healthcare providers
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-3-primary-care-landscape.pdf
September 01, 2015 - Primary care
providers frequently help patients access secondary and tertiary levels of care delivered … For
additional context, we begin by discussing the key payers, or health insurance providers, and … Instead,
they allow patients to choose whatever providers they like. … More than 2,300
providers are participating in the demonstration, serving approximately 2.6 million … Eligible providers will receive a separate monthly payment of $41.92 for each Medicare
beneficiary
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pcmh.ahrq.gov/hai/mrsa-prevention/index.html
November 01, 2023 - lessons learned by participants in this 3-year project will be compiled into a toolkit, allowing other providers … This project is being conducted through a partnership that brings together subject matter experts and providers
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pcmh.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Once published, the report was immediately used by providers as well as the National Quality Forum (NQF … Examine the working conditions of providers, including the effects of staffing, work schedules, fatigue … All of the lessons learned from these projects are helping health care providers move closer to a fully … They enable health care providers to collect and submit information on patient safety events and unsafe … In the years ahead, new challenges will arise for providers and institutional leaders as they strive
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pcmh.ahrq.gov/evidencenow/projects/heart-health/about/stories/achievements.html
March 01, 2021 - ® Hypertension Control Champions and the ten participating EvidenceNOW primary care practices and providers
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pcmh.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - More topics in this section
Consumer Assessment of Healthcare Providers … The information from this survey could also inform decisions made by providers, patients and their families … Information from providers .
Access to care .
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pcmh.ahrq.gov/talkingquality/assess/why-evaluate.html
May 01, 2019 - Just as report sponsors hope that health care providers and plans will use data on quality to improve
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Training providers on cultural competency. … To go beyond tracking, innovative plans put in place programs to match members with
providers who can … This
approach involves systematically gathering and storing relevant information from
providers about … Training Providers on Cultural Competency
Another strategy health plans can use is to sponsor training … programs for providers to
improve their cultural competency.