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pcmh.ahrq.gov/npsd/quality-patient-safety/index.html
August 01, 2020 - By enabling providers, PSOs, and, eventually others to contribute nonidentifiable patient safety data … contributing data to a PSO that submits to the NPSD (via the PSO Patient Privacy Protection Center ), providers
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pcmh.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - documents workflow impacts of applications that allow patients to share information with primary care providers … Experience and Satisfaction
The Clinician & Group Survey of the Consumer Assessment of Healthcare Providers … and Systems (CG-CAHPS) assesses patients' experiences with health care providers and staff in doctors … improve care and equip consumers with information they can use to choose physicians and other health care providers
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pcmh.ahrq.gov/antibiotic-use/long-term-care/safety/index.html
January 01, 2024 -
Tools
The six tools below are designed to assist the Antibiotic Stewardship Team and frontline providers
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
January 01, 2017 - practices reported 5 measures of patient experience based on the
2017 Consumer Assessment of Healthcare Providers … HIGHEST SCORING
MEASURES
Provider Communication
85%
of patients reported that
providers always … reported always
receiving timely appointments,
care and information.
73%
of patients reported that
providers
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pcmh.ahrq.gov/sites/default/files/attachments/roles-of-pcmhs-and-acos-in-coordinating-patient-care-white-paper.pdf
December 01, 2010 - providing the infrastructure and incentives to facilitate collaboration
across different types of providers … , and that
providers communicate to patients their assessment of the patient’s health needs and care … Facilitate transitions: Share information among providers and patients when the
accountability for … Support by the patient’s existing providers has helped
promote participation.
7
IV. … Patients with conditions requiring complex care from multiple providers often need enhanced
coordination
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pcmh.ahrq.gov/page/roles-patient-centered-medical-homes-and-accountable-care-organizations-coordinating-patient
December 01, 2010 - , and that providers communicate to patients their assessment of the patient’s health needs and care … Facilitate transitions: Share information among providers and patients when the accountability for some … Care coordination and feedback from providers and patients should also be used to identify opportunities … Support by the patient’s existing providers has helped promote participation.
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IV. … Patients with conditions requiring complex care from multiple providers often need enhanced coordination
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pcmh.ahrq.gov/sites/default/files/attachments/Roles%20of%20PCMHs%20And%20ACOs%20in%20Coordinating%20Patient%20Care.pdf
December 01, 2010 - providing the infrastructure and incentives to facilitate collaboration
across different types of providers … , and that
providers communicate to patients their assessment of the patient’s health needs and care … Facilitate transitions: Share information among providers and patients when the
accountability for … Support by the patient’s existing providers has helped
promote participation.
7
IV. … Patients with conditions requiring complex care from multiple providers often need enhanced
coordination
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - • How Well Providers Communicate With
Patients.
• Helpful, Courteous, and Respectful Office
Staff … However, some providers still have the
misperception that the 12-Month Survey does
not provide the … Enhancing the Patient Experience
Through Shadow Coaching of Providers
After providers saw their results … They also identified providers with
the highest survey scores, observed them, and
developed a list … The program has evolved so that all new
providers are shadowed at about 3 months of
employment.
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pcmh.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
April 01, 2021 - More topics in this section
Consumer Assessment of Healthcare Providers … presentations focused on supporting healthcare organizations in using Consumer Assessment of Healthcare Providers
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pcmh.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
July 01, 2022 - More topics in this section
Consumer Assessment of Healthcare Providers … How Well Providers Communicate (core).
Care Coordination (core).
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pcmh.ahrq.gov/coronavirus/long-covid/care-network.html
March 01, 2024 - barriers, adapting the clinic to provide resources to mitigate these barriers, and educating primary care providers … Ultimately, this project seeks to establish a network of community providers across Maryland and the … Pittsburgh, Pittsburgh, PA
Description: This project will train the next generation of community providers … multidisciplinary care at University of Texas Health Sciences Center, San Antonio; collaborating with community providers … improve community awareness and education on Long COVID for patients and clinicians; support primary care providers
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pcmh.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - More topics in this section
Consumer Assessment of Healthcare Providers … What are the perspectives of providers on their strategies for communicating with Spanish-preferring … Key Findings:
Shadow coaching improved providers’ overall performance and communication with patients … Content and Actionability of Recommendations to Providers After Shadow Coaching. … PCMH Transformation Using Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Data
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pcmh.ahrq.gov/page/practices-and-practice-facilitators
December 01, 2011 - Facilitators
In an effort to create a high-quality health care system in the United States, many payers, providers … Research Articles
Toolkits
Toolkits provide practical guidance on the medical home to providers … Comprehensive Care
Includes resources that describe how the medical home’s own team of providers … the large majority of each patient’s physical and mental health care needs, including what types of providers … management and case management fall under this topic when they work to coordinate care across outside providers
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pcmh.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
August 01, 2022 - Providing comprehensive care requires a team of care providers. … Although some medical home practices may bring together large and diverse teams of care providers to … others, including smaller practices, will build virtual teams linking themselves and their patients to providers
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - More topics in this section
Consumer Assessment of Healthcare Providers … “care team” because the CAHPS research team found that some people define "care team" to mean both providers … in the practice as well as their providers in external practices.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
January 01, 2013 - Make a point of recognizing providers who appropriately follow evidence-based practices. … Consider using a quiz to test the providers’ knowledge after the in-service and requiring
providers … Share the results
with providers. … If providers are not discontinuing central lines, discuss this situation with unit
leaders and providers … Share the results with providers.
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pcmh.ahrq.gov/talkingquality/translate/compare/choose/average.html
March 01, 2016 - or National Average
Another strategy is to compare each entity’s performance to a group of providers … an external comparison point, which is especially valuable in showing how well the entire group of providers … at http://www.phc4.org/default.htm
Also in "Choosing a Comparator"
Comparing Health Plans and Providers
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pcmh.ahrq.gov/topics/access-care.html
Workforce: capable, qualified, culturally competent providers.
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pcmh.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - More topics in this section
Consumer Assessment of Healthcare Providers … CAHPS
CAHPS stands for "Consumer Assessment of Healthcare Providers and Systems." … Examples include “How well providers communicate with patients” and “Health plan customer service.” … Those who could use the results of the survey to inform themselves about their options and choose among providers
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pcmh.ahrq.gov/patient-safety/research-summaries/index.html
March 01, 2024 - information technology (HIT) and health information exchange (HIE) make it possible for healthcare providers … Since 2000, AHRQ has supported 55 patient safety projects to improve communication between healthcare providers