-
pbrn.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - Make Decisions
Incorporate Decision Aids
Provide Intermediaries
Help People Talk to Providers … most likely to rely on the advice of their doctors, friends, and family when choosing health plans and providers … Surveys have also found that consumers rely on and have confidence in information provided by personal providers … Identify specific individuals who need information and decision support to choose and use healthcare providers
-
pbrn.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Once published, the report was immediately used by providers as well as the National Quality Forum (NQF … Examine the working conditions of providers, including the effects of staffing, work schedules, fatigue … All of the lessons learned from these projects are helping health care providers move closer to a fully … They enable health care providers to collect and submit information on patient safety events and unsafe … In the years ahead, new challenges will arise for providers and institutional leaders as they strive
-
pbrn.ahrq.gov/hai/mrsa-prevention/index.html
November 01, 2023 - lessons learned by participants in this 3-year project will be compiled into a toolkit, allowing other providers … This project is being conducted through a partnership that brings together subject matter experts and providers
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-infographic.pdf
January 01, 2024 - appointments,
documents how well patients follow treatment plans, and
follows up with patients and outside providers … office has a culture of teamwork, mutual respect,
and close working relationships among staff and providers … Pressure and Pace
41%
of respondents "strongly agree" or "agree" that there are
enough staff and providers
-
pbrn.ahrq.gov/evidencenow/projects/heart-health/about/stories/achievements.html
March 01, 2021 - ® Hypertension Control Champions and the ten participating EvidenceNOW primary care practices and providers
-
pbrn.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - More topics in this section
Consumer Assessment of Healthcare Providers … The information from this survey could also inform decisions made by providers, patients and their families … Information from providers .
Access to care .
-
pbrn.ahrq.gov/sites/default/files/docs/AHRQ-PBRN-Webinar-Health-Assessments-in-Primary-Care-011514.pdf
January 15, 2014 - systematically collect high priority information from patients
to improve patient care
• Allows providers … the conversation
between a patient and his or her provider
• Patients need more information from providers … and practices about what health
assessments are, how the information is reviewed, and how providers … ”
• Health assessments work best in the context of an established
relationship with their providers … • Primary care practices that want to obtain better information from patients
• Providers and staff
-
pbrn.ahrq.gov/talkingquality/assess/why-evaluate.html
May 01, 2019 - Just as report sponsors hope that health care providers and plans will use data on quality to improve
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Training providers on cultural competency. … To go beyond tracking, innovative plans put in place programs to match members with
providers who can … This
approach involves systematically gathering and storing relevant information from
providers about … Training Providers on Cultural Competency
Another strategy health plans can use is to sponsor training … programs for providers to
improve their cultural competency.
-
pbrn.ahrq.gov/news/newsletters/e-newsletter/888.html
November 01, 2023 - Register for Dec. 6 Webinar on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Child Hospital … updated systematic review from the Effective Health Care Program will be helpful to health plans, care providers … Register for Dec. 6 Webinar on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Child Hospital … ET about AHRQ’s new Consumer Assessment of Healthcare Providers and Systems Child Hospital Survey (HCAHPS
-
pbrn.ahrq.gov/news/newsletters/e-newsletter/909.html
April 01, 2024 - Register for May 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers … to cover unique scenarios, and facilitating better communication with patients and other healthcare providers … Register for May 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers … professionals use multiple patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers
-
pbrn.ahrq.gov/talkingquality/translate/scores/framing.html
March 01, 2016 - When you present a score, you need to decide whether you want to tell people how well health plans or providers … Providers also are typically more comfortable with this frame, as it highlights their strengths.
-
pbrn.ahrq.gov/sites/default/files/publications/files/holtropstudysnapshot.pdf
December 01, 2016 - not all individuals with chronic diseases require services beyond the usual
care offered by their providers … Takeaway Points
■ Providers use different approaches
than the plan: Physician organizations
used … ■ Providers tend to be more inclusive
than the plan in targeting patients:
Provider-delivered CM … Principal Findings
■ Different targeting approach, with the plan emphasizing risk scores and
providers … ■ Relatively little overlap in between the patients targeted by the two CM
types, with providers
-
pbrn.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
November 01, 2023 - More topics in this section
Consumer Assessment of Healthcare Providers … Communication with providers.
Case managers.
Choice of services.
Medical transportation.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - Through its Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) program, the Agency
for … Some CAHPS surveys ask
about patients’ experiences with providers or care for
specific health conditions … Programs
■ Health Plan Survey
■ Home and Community-Based Services
Survey
Patient Experience With Providers … ■ Input from healthcare providers and other key
stakeholders. … will
generate reliable and valid data to meet the
information needs of healthcare consumers, care
providers
-
pbrn.ahrq.gov/talkingquality/resources/comparative-reports.html
December 01, 2016 - plans, hospitals, physicians, dialysis facilities, nursing homes, long-term care facilities, and other providers
-
pbrn.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
May 01, 2022 - More topics in this section
Consumer Assessment of Healthcare Providers … CAHPS Survey Results to Non-Consumers
The results of CAHPS surveys are often reported to healthcare providers
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - To increase the portfolio of pediatric quality measures
available to public and private purchasers, providers … Pediatric
Quality Measurement (CEPQM)
– Consumer Assessment of Healthcare Providers … Response Options
Example of an item with a 4-pt scale:
During this hospital stay, how often did providers … Communication about your child’s medicines 79%
Privacy when talking with doctors, nurses, & other providers … Communication about your child’s medicines 79%
Privacy when talking with doctors, nurses, & other providers
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - Workshop Curriculum: Tool 7)
Cultural competence is essential for effective shared decisionmaking
Providers … Refer to Overcoming Communication
Barriers With Your Patients: A Reference Guide for Health Care Providers … Refer to Using the Teach-Back Technique: A Reference
Guide for Health Care Providers (Tool 6). … September 2000 Retrieved at: https://www.ucare.org/providers/Docum
ents/6StepsCulturalCompetence.pdf. … https://www.ucare.org/providers/Documents/6StepsCulturalCompetence.pdf
https://www.ucare.org/providers
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4g_combo_psi10-postopmetaderangement-bestpractices.pdf
May 20, 2016 - Implement blood glucose monitoring for appropriate
patients with results readily available to all care providers … : Essential First Steps
• Engage key procedural personnel, including nurses, physicians and other providers … reports and use to provide
group and individual feedback to key stakeholders; physicians and other providers … • Provide feedback to all stakeholders (physicians and other providers, nursing, nutrition, and
other … Authority/Accountability
• Senior leadership mandating protocol for all providers.
• Providers involved