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  1. ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - Training Providers on Cultural Competency    6.K.2.d. … Training providers on cultural competency. … To go beyond tracking, innovative plans put in place programs to match members with providers who can … This approach involves systematically gathering and storing relevant information from providers about … programs for providers to improve their cultural competency.
  2. ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
    September 01, 2020 - Morrow: Shared decisionmaking for providers should include the use of plain language. … Physicians and other providers can't do this on their own. … My thought is that it may do the same for providers. … And providers see patients for varying amounts of time. So roles vary greatly. … Are SDM tools available to help patients to select specific providers based on preferences?
  3. ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
    November 01, 2017 - Patients continue to see their providers of choice, but all providers cover for each other during leaves … Follows up on previous orders and consults with providers outside Penobscot. … Helps providers organize and prioritize messages on their desktops by using flags so that providers can … Comparisons of Delegate Model providers and non-Delegate Model providers show that the expected productivity … required appropriate mentoring of medical assistants by providers.
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
    January 01, 2022 - help hospitals assess the extent to which their organization’s culture supports workplace safety for providers … ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 9 Addressing verbal aggression from providers or staff: 5. … other providers or staff … Section H: Overall Rating on Workplace Safety for Providers and Staff 1. … How would you rate your unit/work area on workplace safety for providers and staff?
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
    December 01, 2022 - help hospitals assess the extent to which their organization’s culture supports workplace safety for providers … ] · Overall Rating on Workplace Safety for Providers and Staff (1 item) · Background Questions: (2 … In this unit, there is a problem with patients or visitors being verbally aggressive toward providers … Section H: Overall Rating on Workplace Safety for Providers and Staff 1. … How would you rate your unit/work area on workplace safety for providers and staff?
  6. ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/qi-strategies.html
    July 01, 2021 - Available for all children and families through primary care providers, regardless of insurance. … treatment providers. … Monitor provider performance on the measure and provide feedback to providers. … Once the data was reconciled, the plan sent alerts to providers for non-compliant members. … Providers were also resistant to changing the course of treatment for their patients.
  7. ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
    December 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … webcast provided an opportunity to hear about recent updates to the Consumer Assessment of Healthcare Providers
  8. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers …         Patient got answer to medical question the same day he/she contacted provider's office How Well Providers
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
    July 01, 2014 - Clinician & Group Survey Database 2013 Chartbook: What Patients Say About Their Health Care Providers … Your/Child's Own Health 52% 39% Providers Discuss Medication Decisions 66% NC Providers' Attention … 119 12,500 346 47,926 26 933 4 - 9 providers 179 40,204 338 98,165 36 4,046 10 - 13 providers 38 … 11,697 46 21,047 5 515 14 - 19 providers 31 10,719 21 9,704 6 303 More than 20 providers 34 18,546 … from six questions regarding how often providers communicated well with patients.
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
    January 01, 2013 - Clinician & Group Survey Database 2013 Chartbook: What Patients Say About Their Health Care Providers … Your/Child's Own Health 52% 39% Providers Discuss Medication Decisions 66% NC Providers' Attention … 119 12,500 346 47,926 26 933 4 - 9 providers 179 40,204 338 98,165 36 4,046 10 - 13 providers 38 … 11,697 46 21,047 5 515 14 - 19 providers 31 10,719 21 9,704 6 303 More than 20 providers 34 18,546 … from six questions regarding how often providers communicated well with patients.
  11. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
    December 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … Inform healthcare consumers about providers.
  12. ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/appe.html
    March 01, 2017 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Definition: The transition of patients between providers is fragmented, at times resulting in the loss … Communication between patients and providers, health literacy Definition: Communication of necessary … health information (diagnostic, treatment, prevention, etc.) between patients and providers can be fragmented
  13. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=9&search_api_fulltext=&sort=desc
    Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … (115) Health promotion & education (15) Improving care and services (4) Information from providers … medicine patient hadn't taken before Adult Cancer Care Information from providers
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
    January 01, 2014 - Clinician & Group Survey Database 2014 Chartbook: What Patients Say About Their Health Care Providers … Distribution of Practice Sites and Survey Respondents by Number of Providers Working per Week ...... … Pay Attention to Your Mental and Emotional Health 51% NA* Providers Support You in Taking Care of … Your/Child's Own Health 51% 37% Providers Discuss Medication Decisions 67% NA* Providers' Attention … of Providers Working per Week 12/6-month Adult/ PCMH Combined Visit Adult 12/6-month Child/
  15. ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Us Español FAQs Home Consumer Assessment of Healthcare Providers … More topics in this section Consumer Assessment of Healthcare Providers … as getting timely appointments, easy access to information, and good communication with health care providers
  16. ce.effectivehealthcare.ahrq.gov/cpi/about/otherwebsites/pso.ahrq.gov/index.html
    August 01, 2022 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Data Sources Available from AHRQ Tools Featured Clinicians & Providers … Benefits PSOs serve as independent, external experts who can assist providers in the collection, analysis … Providers who establish relationships with a PSO receive uniform Federal protections (conferring privilege … knowledge of the Patient Safety Act and Rule HHS Guidance Regarding Patient Safety Work Product and Providers
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/new-sops-workplace-safety-zebrak.pdf
    July 22, 2022 - Positively worded survey item: In this unit, providers and staff use PPE appropriately. … In this unit, providers and staff are provided with the appropriate personal protective equipment (PPE … My supervisor, manager, or clinical leader can be trusted to do the right thing to keep providers and … Hospital management provides adequate resources to ensure the safety of providers and staff. … or staff being verbally aggressive toward other providers or staff.
  18. ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pcc-slides.html
    June 01, 2018 - Special Healthcare Needs Women Programs Featured Clinicians & Providers … Adults [Children] who had a doctor’s office or clinic visit in the last 12 months whose health providers … Trends: From 2002 to 2013, the percentage of adults who had poor communication with health providers … Trends: From 2002 to 2013, the percentage of adults who had poor communication with health providers … Slide 26 Measures of Engagement in Decisionmaking: Providers Asking Patients To Assist in Making
  19. ce.effectivehealthcare.ahrq.gov/hai/clabsi-tools/guide.html
    January 01, 2020 - Make a point of recognizing providers who appropriately follow evidence-based practices. … Consider using a quiz to test the providers' knowledge after the in-service and requiring providers to … Share the results with providers. … If providers are not discontinuing central lines, discuss this situation with unit leaders and providers … Share the results with providers.
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Harper.pdf
    March 01, 2004 - Care providers are required to submit contact information with the submission of a mandatory report … Care providers who were involved or witnessed the event are required to attend the review process. … Care providers are instructed not to provide any identifying information with their reports. … maliciously to report the behaviors of other care providers. … This finding remained strong despite busy schedules reported by care providers.

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