-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-patient-experience.pdf
July 01, 2021 - webcast - Quigley
AltaMed’s Shadow Coaching and
Pay-for-Performance (P4P) Efforts to
Improve Patient-Provider … pay-for-performance (P4P)
incentives is unclear
• Evidence is mixed whether incentives improve
provider … Perceptions and
Coach Feedback Reports• Provider perceptions
► Administered provider survey
− To all … rating
► Provider communication composite
• Compared coached and uncoached providers
before and after … buy-in
• Embed provider education and coaching into
organization’s long-term professional development
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psnet.ahrq.gov/issue/increasing-adoption-computerized-provider-order-entry-and-persistent-regional-disparities-us
May 16, 2012 - Study
Increasing adoption of computerized provider order entry, and persistent regional … Increasing adoption of computerized provider order entry, and persistent regional disparities, in US … Adoption of computerized provider order entry (CPOE) remained low in this survey of emergency departments … Increasing adoption of computerized provider order entry, and persistent regional disparities, in US … January 22, 2020
Intercepting wrong-patient orders in a computerized provider order entry
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psnet.ahrq.gov/issue/medication-related-clinical-decision-support-computerized-provider-order-entry-systems-review
March 11, 2011 - Review
Medication-related clinical decision support in computerized provider order … Medication-related clinical decision support in computerized provider order entry systems: a review. … The authors identify the challenges of integrating clinical decision support into computerized provider … Medication-related clinical decision support in computerized provider order entry systems: a review. … 4, 2015
Reduction in medication errors in hospitals due to adoption of computerized provider
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool12_collaboration.docx
June 02, 2025 - PREPARE
Reach out to a service provider, or group of providers who provide similar services, to initiate … Ask the provider/agency to work with you to develop a reliable process to ensure linkage to posthospital … Reflect:
How long did it take to identify 10 patients who needed the provider/agency’s service? … How did the process go on the provider/agency side? … Does the provider/agency staff report the referral pathway is easy and straightforward?
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digital.ahrq.gov/ahrq-funded-projects/etiology-medication-ordering-errors-computerized-provider-order-entry-systems
January 01, 2023 - An Etiology for Medication Ordering Errors in Computerized Provider Order Entry Systems … Project Description
Publications
The use of a void alert tool in computerized provider … Illinois
Project Dates
08/01/2017 - 07/31/2020
Technology
Computerized Provider … order error alert function, called the void alert tool (VAT), in the hospital’s inpatient computerized provider … An Etiology for Medication Ordering Errors in Computerized Provider Order Entry Systems - Final Report
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digital.ahrq.gov/sites/default/files/docs/survey/measuring-clinical-quality-provider.pdf
June 16, 2021 - Using Data for Measuring Clinical Quality: Provider Attitudes and Experience
Using Data for Measuring … Clinical Quality: Provider Attitudes and Experience
New York City Department of Health and Mental Hygiene … Using Data for Measuring Clinical Quality:
Provider Attitudes and Experience
Thank you for agreeing … The purpose of this study is:
To learn about provider attitudes towards quality measurement; and … Provider Control
6. Do you think the targets are attainable?
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-shoulder-dystocia.html
July 01, 2023 - Provider clearly demonstrates leadership role. … Provider clearly demonstrates leadership role. … Provider clearly demonstrates leadership role. … Provider clearly demonstrates leadership role.
… Provider clearly demonstrates leadership role.
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psnet.ahrq.gov/issue/cognitive-task-analysis-information-management-strategies-computerized-provider-order-entry
May 27, 2011 - A cognitive task analysis of information management strategies in a computerized provider … A cognitive task analysis of information management strategies in a computerized provider order entry … work strategies they used to manage clinical information, and found that the existing computerized provider … A cognitive task analysis of information management strategies in a computerized provider order entry … July 6, 2012
The effect of automated alerts on provider ordering behavior in an outpatient
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psnet.ahrq.gov/issue/controversies-surrounding-use-order-sets-clinical-decision-support-computerized-provider
May 27, 2011 - Controversies surrounding use of order sets for clinical decision support in computerized provider … Viewpoint: controversies surrounding use of order sets for clinical decision support in computerized provider … Standardized order sets have become an integral part of computerized provider order entry initiatives … Viewpoint: controversies surrounding use of order sets for clinical decision support in computerized provider … From the Same Author(s)
Medication-related clinical decision support in computerized provider
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - provider for care 2
Length of
relationship
How long patient has been
going to this provider … within
15 minutes of appointment
time
13
Provider
communication
Provider explained things … 14
Provider listened carefully
to patient 12 Provider listened carefully
to patient 15
(Not … Coordination
Provider knew important
information about patient’s
medical history
13
Provider … 10 is
the best provider possible,
what number would you use
to rate this provider?
-
digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/ash-js-et-al-2007
January 01, 2007 - Ash JS et al. 2007 "Categorizing the unintended sociotechnical consequences of computerized provider … Categorizing the unintended sociotechnical consequences of computerized provider order entry. … Objective: To describe the kinds of unintended consequences related to the implementation of computerized provider … Objective
"To describe the kinds of unintended consequences related to the implementation of computerized provider … Type of Health IT
Computerized provider order entry (CPOE)
Context or other IT in place
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/recruitment-screening-ny.pdf
October 01, 2015 - Additional Providers
ID: 43
25) Provider Name:
ID: 44
26) Provider Type (MD, DO, NP, PA, etc. … Additional Providers
25) Provider Name:
26) Provider Type (MD, DO, NP, PA, etc.)
27) NYS License # … 28) Provider NPI:
29) Provider Specialties:
30) Does provider work at another practice/institution … : Off
Provider Name:
Provider Type:
Number of Working Days per Week:
Does provider work at another … name:
additional provider type:
NYS License #:
Provider NPI:
Primary Specialty:
Secondary
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - Your Child’s Provider
1. … Name of provider label goes here
Is that right? … named in Question 1 as “this provider.” … Using any number from 0 to 10, where 0 is
the worst provider possible and 10 is the
best provider possible … 0 Worst provider possible
1
2
3
4
5
6
7
8
9
10 Best provider possible
Clerks and
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
July 01, 2015 - Name of provider label goes here
Is that right? … named in Question 1 as “this provider.” … How long have you been going to this
provider? … Using any number from 0 to 10, where 0 is
the worst provider possible and 10 is the
best provider possible … 0 Worst provider possible
1
2
3
4
5
6
7
8
9
10 Best provider possible
19.
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digital.ahrq.gov/sites/default/files/docs/publication/r03hs014625-ralston-final-report-2006.pdf
January 01, 2006 - Patient-Provider Electronic Messenger in Chronic Illness - Final Report
Final Grant Report … Patient-provider secure messaging is one of the key services provided by patient Web portals. … Messages, Strands and Threads: Measuring Electronic Patient-Provider
Messaging. … Messages, Strands and Threads: Measuring Electronic Patient-Provider Messaging
2. … Characteristics of Patients Using Patient-Provider Electronic Messaging
3.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - 1 as “this
provider.” … The questions in this
survey will refer to
the provider named
in Question 1 as “this
provider.” … Provider
communi
cation
-
11. … Q11 Provider explained things in a way that was easy to understand
Q12 Provider listened carefully … to patient
Q14 Provider showed respect for what patient had to say
Q15 Provider spent enough time
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplsp.pdf
June 02, 2025 - (in Spanish)
Provider name
Provider site information
Reason for appt
Provider phone … applicable, include:}
Trate de dejar de fumar: Llame [contact information]
8
Preguntas para [provider … of appointment (in Spanish)
Marque esta caja y escriba notas para recordarse cuando hable con [provider … [Patient name]Dia de Alta: [discharge date]
Cada día sigue este horario:Medicinas
Preguntas para [provider
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - Please do not use your comments in place of a visit or phone call, or to seek advice from your provider … What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how did this provider and their staff … What went well with this provider and their staff during your most recent visit? … Please describe your interactions with this provider and how you got along.
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/healthsystem-key-drive-diagram.pdf
June 02, 2025 - (e.g., past due screenings) and enable QI
processes
• Clinic staff identify patients without a provider … last TCD
screening to determine if TCD screen is due
• EHR reminders are created that prompt the provider … patient’s preferred method and
frequency for appointment reminders
• Patient attends clinic visit - Provider … schedule/reschedule TCD
screening if not received within specified time period
following date of provider … order
Review & Share TCD
Screening Results
• Provider reviews TCD results and identifies next steps
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - The next questions ask you to describe the care your child gets from this provider in your own words. … Please do not use your comments in place of a visit or phone call, or to seek advice from your provider … What has gone well in your experiences with this provider and their staff in the last 6 months? … Please describe your interactions with your child's provider and how you get along. … Please describe your child’s interactions with this provider and how they get along.