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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight01.html
March 01, 2019 - Implementing provider-based delivery models. … By engaging practices, States gained provider buy-in and helped ensure cooperation with QI initiatives … — North Carolina Provider, April 2012
A positive byproduct of these conversations is that States … Families may use a provider other than the assigned PCP if they are not aware of a child’s assignment … or if another provider is more convenient.
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.html
May 01, 2013 - Level 3 Level 4 1 #1.2 Communication/ Access Communication between the family and the primary care provider … are identified to the family by the practice (e.g. call-in hours, phone triage for questions, or provider … In addition to Level 3, at least one clinical practice provider participates in a community-based public … The practice has its own systematic QI mechanism for CSHCN ; regular provider and staff meetings are … Primary Care Provider (PCP): Physician or pediatric nurse practitioner who is considered the main provider
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - The survey also asked whether a provider explained how to take new medicines after leaving the
hospital … The survey also asked whether the provider explained symptoms or problems to look for after
discharge … Q36 Provider asked parent about child’s readiness to leave the hospital
Q37 Provider talked with parent … about care after leaving the hospital
Q41 Provider explained when child can resume regular activities … asked teen about readiness to leave the hospital
Q47 Provider talked with teen about care after leaving
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - What are the most important things that you look for in a healthcare provider and the staff
in his or … When you think about the things that are most important to you, how do your provider
and the staff in … Next we’d like to focus on any experiences in the last 6 months with your provider and the
staff in … Please describe how you and your provider relate to and interact with each other. … The Child version of the Elicitation Protocol adds a sixth question that asks how the child and provider
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www.cahps.ahrq.gov/cahps/bibliography/index.html?page=1
January 01, 2024 - Relationship Between Patient-Centered Primary Care Provider Communication and Emergency Room Visits in … Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements … US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends … Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
March 11, 2016 - In the last 6 months, how often did the provider named in Question 1 seem informed and up-to-date about … Please answer these questions about the provider named in Question 1 of this survey.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/amplify-impact-webinar.pdf
June 01, 2017 - drive QI
Improve quality
of care
• Report results to stakeholders
• Align QI priorities
• Support provider-level … across programs
– Required managed care organizations to meet quality
benchmarks
1919
Supporting Provider-Level … service
system
Inform CME
design decisions
Monitor and
refine CMEs
Administrative
data analysis
Provider … Role in Quality Measurement
• Identify high-priority, actionable
measures
• Weigh data usefulness, provider … format
• Advertise reports, results
Disseminate
results
• Prioritize, align QI areas
• Increase provider
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - care management plan across
professionals
• Relational: an ongoing relationship between patient and provider … random sample of program-eligible adult patients who had had at least
one visit with a primary care provider … care experiences: Sample items (“In the last 6 months, …”)
• Timeliness of care
• Did you see this provider … • Did the provider named seem informed and up-to-date about the care you got from specialists? … visit frequency
► CG-CAHPS survey question: “In the last 6 months, how many
times did you visit this provider
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_8.pdf
October 01, 2016 - Patients are assigned to a provider
upon enrollment. … Provider
reviews reconciliation with patient. … Provider
performs other titrations. … Referral management Provider refers through EHR. … Measures are reported per provider and discussed at
monthly provider meetings.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/wvstateataglance.pdf
March 01, 2012 - Implementing a more comprehensive provider‐based model of service delivery. … technology to enhance service
quality and care coordination, (3) implement new or more comprehensive provider‐based … Assessing Provider‐Based Models of Care
West Virginia will use the National Committee for Quality Assurance
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/scstateataglance.pdf
March 01, 2012 - Implementing more comprehensive provider‐based models of service delivery. … technology to enhance service
quality and care coordination, (3) implement new or more comprehensive provider‐based … Assessing a Provider‐Based Model of Care
South Carolina will transform pediatric practices into patient‐centered
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/orstateataglance.pdf
March 01, 2012 - Implementing a more comprehensive provider‐based model of service delivery. … technology to enhance service
quality and care coordination, (3) implement new or more comprehensive provider‐based … Assessing a Provider‐Based Model of Care
Oregon is working with the Oregon Pediatric Improvement Partnership
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www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/key-drivers.html
July 01, 2021 - Measurement (CEPQM) team developed a Key Driver Diagram to help illustrate the key drivers toward improving provider … The Key Driver Diagram contains specific provider-side interventions that can be employed to attain improvements
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www.cahps.ahrq.gov/chsp/data-resources/highlights.html
April 01, 2022 - System Participation in Accountable Care Organizations (ACOs) , 2016 (PDF, 775 KB)
Data Brief 5: Provider-Offered … Health System Participation in Medicare Bundled Payment Models, 2016 (PDF, 580 KB)
Data Brief 7: Provider-Offered
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www.cahps.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - There is a difference between complaining to a provider about the quality of care one has received and … discussing quality issues more generally with a provider. … be useful, especially if they are discussing the quality of care provided by someone other than the provider
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight07.html
February 01, 2014 - Maryland
Utah and Idaho
Approach and sponsorship
Cohort of trained caregivers contract with provider … organizations
Cohort of trained caregivers contract with provider organizations
Caregivers volunteer … relevant experience (Utah only)
Recruitment methods
Open recruitment through family advocacy and provider
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www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter4tab5.html
June 01, 2014 - Certified EHR System as Discrete Searchable Data Elements (NQF#0489) j
Documents the extent to which a provider … Tracking of Clinical Results Between Visits (NQF # 0491) j
Documentation of the extent to which a provider … The Electronic Health Record includes provider reminders when clinical results are not received within … information technology system (includes EHR and HIE); NQF – National Quality Forum; PCP – Primary care provider
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a2_combo_boardpresentation.pdf
October 01, 2015 - • AHRQ QIs measure events likely to be preventable
through changes at the system or provider level … • The initial set of PDIs was released in 2006.
• Eight out of 16 provider-level PDIs are endorsed … – Two composite measures of mortality.
• Fourteen of 28 provider-level IQIs are endorsed by NQF. … • PDIs measure events likely preventable through
changes at the system or provider level. … .
• Eight of 16 provider-level PDIs are endorsed by NQF.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-performance-comparisons.pdf
October 01, 2019 - For example, if improvement is likely to be more rapid at the provider-level, what are the
implications … Frequently, the authors favored the concept of tailoring
metrics for specific provider types and/or … of the key informants
discussed that comparing
similar organizations or ‘peer
groups’ (e.g., by provider … In the collaborative, they worked at the state, health
plan, practice/individual provider and patient … The odds of inpatient to outpatient provider
communication regarding the child’s follow-up plan was
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www.cahps.ahrq.gov/news/newsletters/e-newsletter/901.html
February 01, 2024 - Years of Innovation From the Digital Healthcare Research Program
Study Highlights Factors Influencing Provider … Study Highlights Factors Influencing Provider Burnout in Federally Qualified Health Centers
Pressures … They concluded that the creation of environments supporting provider-team relationships and discussions … about improving care, along with facilitative leadership, could protect against provider burnout.