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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - • All items referred to “this provider” rather than “this doctor.” … The term “this provider” was tested
with patients to ensure that they interpreted the term as intended … • The item asking whether respondents have seen a doctor or other health
provider 3 or more times … the other changes
listed above:
o A new prevention item addressed whether the respondent and the provider … o The item that confirmed whether “this provider” is the child’s usual source
of care was revised to
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/evidencenow_empower.pdf
January 01, 2024 - the workforce capacity of primary care providers (PCPs)
and nurse navigators, in order to increase provider … aims to assess the impact of the EMPOWER intervention
on outcomes important to patients as well as provider … Assess provider knowledge and confidence, practice
workflow, and satisfaction among providers and
staff … Semi-structured interviews are also conducted with the lead
provider and project manager at up to 45 … • The project team is conducting large-scale screening, using
a multilevel (patient, provider, and
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - demonstrating improvement
• Changed reimbursement to support improvements
13 13
Supporting Provider … ”
— North Carolina Practice Manager
14 14
Supporting Provider Improvement
• Lessons learned … organizations
reported measures annually to PA
• Measures had to be reported directly from the provider … organization
• Participating provider organizations
– Reported on 10 to 18 Child Core Set Measures … Improvement
Supporting Provider Improvement
Supporting Provider Improvement
Slide Number 15
Project
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/b2a_pdi_ratesgenbysas.pdf
March 01, 2016 - PDI_PROVIDER_1.SAS Calculates the observed (raw) rates for the provider-level indicators. … Allows stratification by any combination of provider, sex, age, race, and
payer. … PDI_STRATIFIED.SAS The PDI_STRATIFIED program calculates the observed rates for the
provider-level … RATES
SUMMARY OF PEDIATRIC PROVIDER-LEVEL INDICATOR OVERALL NUMERATOR (SUM) WHEN _TYPE_=64 (_TYPE_ … OF PEDIATRIC PROVIDER-LEVEL OBSERVED INDICATOR AVERAGE RATES(MEAN) WHEN _TYPE_=64
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Introduction-2023Dec.pdf
December 01, 2023 - File
• Medicare Provider File
Provider Files
SyH-DR 3 Introduction
Below, we describe the type … • Provider files: These files contain a limited set of hospital characteristics derived from the CMS … Provider of Services (POS) Current Files. … The records in the provider files can be linked to the
claims files using the facility ID. … Users should note the following elements of
the data:
• ID variables (i.e., member, provider, and
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-234-technical-specs.pdf
December 01, 2015 - Provider Identification Identify dental providers using taxonomy-based codes linked
to provider
NPI … (National Provider Identifier). … For example, the
National Plan & Provider Enumeration System (NPPES)
registry may be used to identify … Outpatient Dental Care for Children
U18HS020516
Page 34
Submitted December 2015
Table AVS5-A: Provider
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/tool-safe-oxytocin.html
July 01, 2023 - Use established maternal and fetal parameters for timely provider notification and provider response … Use of uniform, unit-established parameters for provider notification and expectations for provider response … Parameters for monitoring and provider notification. … Provider notification parameters and standing orders for response to complications
Provider Notification … Notify provider of actions taken and maternal-fetal response.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
March 04, 2009 - According to our records, you have visited
a [NAME OF PROVIDER] clinic in the last
12 months. … Answer only for the care you got from [NAME
OF PROVIDER].
3. … In the last 12 months, did you call or go to a
[NAME OF PROVIDER] clinic to get an
appointment for … In the last 12 months, when you called or
went to a [NAME OF PROVIDER] clinic
to get an appointment … Do you know if [NAME OF PROVIDER]
has a website?
1 Yes
2 No → If No, go to #65
63.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-schlesinger.pdf
April 01, 2022 - comments, but supervisors/administrators are most likely to see them frequently
0 20 40 60 80
Other Provider … Administr…
Medical Assistant
Physician or Physician…
Have Seen Comments…
0 5 10 15 20 25 30
Other Provider … survey responses to CG-CAHPS questions and composites
► Access measures
► Office Staff performance
► Provider … Patient Experiences Scores in Two (possibly
three) Domains
• Countervailing Effects Identified for Provider
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www.ahrq.gov/pqmp/measures/followup-discussion.html
August 01, 2021 - or Suicidality Should Have Documentation in the Hospital Record of Discussion Between the Hospital Provider … and the Patient's Outpatient Provider Regarding the Plan for Follow-Up
Measure Domain: Management
-
www.ahrq.gov/sites/default/files/2024-07/leonhardt-report.pdf
January 01, 2024 - medication list is the first requirement in medication reconciliation,
requiring both patient and provider … Additional qualitative measures
included patient, provider, and community surveys. … The provider interventions included education on medication reconciliation and patient-
engagement; an … Though the procedure of reviewing medications at
the time of a visit with their primary care provider … A provider survey was sent to
physicians, nurses, medical assistants, and retail pharmacists from the
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - medical
question after regular office hours
• Wait time for appointment to start
Patients’ Rating of Provider … • 0-10 rating of provider
How Well Providers Communicate
• Provider explanations easy to understand … • Provider listens carefully
• Provider gives easy to understand
instructions
• Provider knows … important information about
medical history
• Provider shows respect for what you have to
say
• … Provider spends enough time with you
Helpful, Courteous and Respectful Office
Staff
• Clerks and
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
December 01, 2023 - months, how often did you use a friend or family member as an interpreter when you talked with this provider … In the last 6 months, did you use a child younger than 18 to help you talk with this provider? … In the last 6 months, did any of your appointments with this provider start late? … What language would you like to talk to your provider in?
-
www.ahrq.gov/pqmp/measures/outpatient-follow-up.html
August 01, 2021 - should have documentation in their hospital medical record that the receiving outpatient follow–up provider … was contacted by a hospital provider between 24 hours before and 48 hours following the patient’s discharge
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-1.pdf
May 02, 2016 - Problem Addressed
A typical primary care visit is not always a satisfying
encounter for either the provider … Patients feel that their provider
is hidden behind the computer, typing instead of actively
engaging … One provider
commented, “Our initial focus was on provider burnout,
but it wasn’t long before we realized … Further, the CTC eases the burden on the provider by
choosing documentation templates for the visit … and allows the provider to spend
more time engaging directly with patients during the
visit.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - The next questions
ask you to describe the care you get from this provider in your own words. … What went well with this provider and their staff in the last 6 months? … What are the most important things that you look for in a healthcare
provider and their staff? … What went well with this provider and their staff in the last 6 months? … Q5: Please describe your interactions with this provider and how you got along.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Zierler_81.pdf
September 01, 2008 - Safety
Toolkit—which includes diagnostic, preventive, and therapeutic algorithms—and the On-line
Provider … We describe how organizations and providers can use
the VTE Safety Toolkit and On-line Provider Training … The toolkit is
divided into provider, patient, and system sections. … The provider component includes educational
tools for increasing knowledge on the assessment of risk … educational intervention), and provider
surveys.
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/outcomes.html
October 01, 2015 - : access, utilization, cost, quality of care, health outcomes, patient satisfaction/experience, and provider … Continuity
The presence and impact of continuity, in which patients consistently see the same provider … Provider and Patient Satisfaction
Provider and patient satisfaction was studied by multiple researchers … because of the different ways changes in care impact the patient and provider experience. … Provider Satisfaction
For PCMH providers, improvement in the quality of care and in their ability to
-
www.ahrq.gov/ncepcr/reports/grants-transform/key-study-outcomes.html
March 01, 2017 - : access, utilization, cost, quality of care, health outcomes, patient satisfaction/experience, and provider … Continuity
The presence and impact of continuity, in which patients consistently see the same provider … Provider and Patient Satisfaction
Provider and patient satisfaction was studied by multiple researchers … because of the different ways changes in care impact the patient and provider experience. … Provider Satisfaction
For PCMH providers, improvement in the quality of care and in their ability to
-
www.ahrq.gov/policymakers/chipra/cpcf-form9.html
December 01, 2013 - collected and reported in a standard format that permits comparison (at minimum) at State, health plan, and provider … For the purpose of this section, please refer to the definitions for provider, practice site, medical … Provider-level b : Individual practitioner: Can compare individual health care professionals ___ Yes