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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - introduction
35
In Your Own Words
In your own words, please describe your
experiences with this provider … • Anticipating response rates: How many comments
should you expect per provider/practice?
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ahrqpubs.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
August 01, 2019 - are looking for: How does an initial question about what people are looking for in a health care provider … However, provider organizations are not all collecting, verifying, or maintaining patient email addresses … Impact on patient-provider relationships: Public posting of comments on the Patient Opinion site in … the U.K. has encouraged patient communication and trust as well as provider communication.
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ahrqpubs.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - CAHPS data are used to understand patients’ experiences with provider communication and assess the need … developed a shadow coaching program that identifies medium-performing providers based on the CAHPS overall provider … of AltaMed’s interventions using CAHPS scores over a 7-year timeframe; the researchers also analyzed provider … The results showed that coaching improved providers’ overall provider rating and CAHPS communication
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ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Clinician/Health Care Provider
The primary provider, such as physician, nurse practitioner, or physician … The provider presents the options, describes the risks and benefits of each, and explores the patient's
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/npsd/data/spotlights/spotlight-ptsafety-and-covid-19.pdf
November 01, 2021 - The initial report date
represents the date a provider completed the Healthcare Event Reporting Form … and entered the data
into the provider system. … The report date, or the date that the event
is reported into a system by a provider, indicated that … The initial report date represents the date a provider
completed the Healthcare Event Reporting Form … and entered the data into the provider system.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
May 01, 2016 - Trains Health Care Providers
in Shared Decisionmaking
April 2016
Anthem, a health insurance plan provider … various roles to work through certain scenarios using shared-decisionmaking techniques
from either the provider … People can watch a provider and patient engage in shared decisionmaking, and offer feedback
and ask
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
December 01, 2023 - Usual primary care provider—People were considered to have a usual primary care provider if
they had … 2021 NHQDR
Note Measure Measure Type
Dropped from 2021
NHQDR
People with a usual primary care provider … within
the past 2 years
Core
Children ages 3-5 who ever had their vision checked by a health provider … Core
Children for whom a health provider gave advice within the past 2 years about
how smoking in … the house can be bad for a child
Core
Children 0-40 lb. for whom a health provider gave advice within
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
April 01, 2016 - Checklist
CANDOR Process Steps
Event Review
Initial Key
Communications
■ Consider additional care provider … ■ Consider additional care provider referrals to EAP and/or peer-support program.
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ahrqpubs.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
September 01, 2020 - other authorized individual, such as prescriber or caregiver, and the pharmacist or other qualified provider … resulting from the interactive CMR consultation, the beneficiary’s responsibilities, and the health care provider
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module5-situation-monitoring.pptx
January 10, 2022 - identify potential issues or minor deviations early
Situational Awareness Is Important to the Patient-Provider … Relationship
Situational awareness ensures the patient and provider are:
On the same page,
With the … An important application of situational awareness is to assess the patient‐provider relationship. … As understood by his primary care provider?
As understood by his pulmonologist? … By his primary care provider?
By his pulmonologist?
By his nephrologist?
5.
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ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - as California's Integrated Healthcare Association) are incorporating patient experience scores into provider … For example:
At both the practice and individual provider levels, patient experience positively correlates … patient-reported scores along a five-step scale of "very good" to "very poor," the likelihood of a provider … Is the quality of the patient-provider relationship associated with better adherence and health outcomes
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ahrqpubs.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
July 01, 2023 - Evaluating and improving patient-provider interactions in ambulatory care settings, especially for Spanish-preferring … patients and those with provider-patient language discordance.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/topics/meeting-summary-031720.pdf
July 23, 2020 - implementation.html
https://www.healthit.gov/curesrule/
https://www.healthit.gov/topic/usability-and-provider-burden … strategy-reducing-burden-relating-use-health-it-and-ehrs
https://www.healthit.gov/topic/usability-and-provider-burden
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar01/sl_fuzzyset.ppt
May 14, 2013 - investigator on several funded grants including an AHRQ-funded demonstration grant on “A Comparison of Provider … Provider-Delivered Care Management Pilot (BCBSM) and Grant (AHRQ Study)
Studied BCBSM pilot project … transformed (calculated in fs terms) to degree of set membership
PO Team-based PO Owned Onsite CMgr Provider … Good Quality CM Program…
Either:
Have a team-based approach, have an on-site care manager, have good provider … consistent with the necessity and sufficiency conditions identified
Team-based PO Owned Onsite CMgr Provider
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ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - Register Now: Oct. 19 Virtual Research Meeting on Improving Patient Safety and Provider Well-Being . … Register Now: Oct. 19 Virtual Research Meeting on Improving Patient Safety and Provider Well-Being … Social features of integration in health systems and their relationship to provider experience, care
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ahrqpubs.ahrq.gov/talkingquality/translate/labels/index.html
March 01, 2016 - Measures
Plain English Measure Labels
Why Quality Measure Matters
What a Plan or Provider … Label Measures in Plain English
Explain Why the Information Matters
Describe How the Plan or Provider
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ahrqpubs.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
July 01, 2013 - investigator on several funded grants including an AHRQ-funded demonstration grant on "A Comparison of Provider … Slide 30 Provider-Delivered Care Management Pilot (BCBSM) and Grant (AHRQ Study)
Studied BCBSM pilot … Provider buy-in. Practice culture. … the ultimate measure; not available yet Slide 37 Raw Data Table
PO Team-based PO Owned Onsite CMgr Provider … Quality CM Program…
Either: Have a team-based approach, have an on-site care manager, have good provider
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ahrqpubs.ahrq.gov/talkingquality/translate/labels/explain.html
January 01, 2019 - Measures
Plain English Measure Labels
Why Quality Measure Matters
What a Plan or Provider … Label Measures in Plain English
Explain Why the Information Matters
Describe How the Plan or Provider
-
ahrqpubs.ahrq.gov/talkingquality/translate/labels/describe-source.html
November 01, 2018 - Measures
Plain English Measure Labels
Why Quality Measure Matters
What a Plan or Provider … Label Measures in Plain English
Explain Why the Information Matters
Describe How the Plan or Provider
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ahrqpubs.ahrq.gov/talkingquality/explain/share-info/highlight.html
September 01, 2019 - systems to gather complaints about bad quality care or the inappropriate behavior of a physician or other provider … complaint if they or their loved ones have experienced a problem with the care provided by a healthcare provider