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6021. Virginia Health System Uses AHRQ Surveys on Patient Safety Culture® To Improve Quality of Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/202503.html
      March 01, 2025 - Virginia Health System Uses AHRQ Surveys on Patient Safety Culture® To Improve Quality of Care Search All Impact Case Studies March 2025 Riverside Health System, based in Newport News, VA, has been using the  AHRQ Surveys on Patient Safety Culture ® (SOPS) for nearly a decade, administering surveys annually…

6022. Reporting Patient Narratives With Standardized Measures of Quality (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
      September 01, 2015 - Reporting Patient Narratives With Standardized Measures of Quality AHRQ Publication No. 15-CAHPS003-3-EF September 2015 | www.cahps.ahrq.gov RESEARCH SUMMARY Reporting Patient Narratives With Standardized Measures of Quality The Aim While patients’ comments or narratives on their health care experie…

6023. Interactive Urinary Incontinence Care Pathway Flowchart (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/empower-ui-care-flowchart.pdf
      June 02, 2025 - Interactive Urinary Incontinence Care Pathway Flowchart ``` Interactive Urinary Incontinence Care Pathway Flowchart EMPOWER Team – University Hospitals of Cleveland Th…

6024. Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/cquips0504.html
      October 01, 2014 - Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families Search All Impact Case Studies August 2005 MetroPlus Health Plan in New York City is using CAHPS® data and surveys to improve the service it provides to patients and their families. To address some relatively poor score…

6025. Toolkit 1. Start an Antimicrobial Stewardship Program | Agency for Healthcare Research and Quality
      www.ahrq.gov/nhguide/toolkits/implement-monitor-sustain-program/toolkit1-start-program.html
      November 01, 2024 - Toolkit 1. Start an Antimicrobial Stewardship Program Overview of the Toolkit Why Should a Nursing Home Use This Toolkit? This toolkit provides nursing homes with a simple, step-by-step approach to starting an antimicrobial stewardship program. An antimicrobial stewardship program uses collaborative and evidenc…

6026. Four Missouri Hospitals Use AHRQ Toolkit to Improve Medication Reconciliation | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/ktcquips80.html
      October 01, 2014 - Four Missouri Hospitals Use AHRQ Toolkit to Improve Medication Reconciliation Search All Impact Case Studies November 2011 Between January and September 2010, AHRQ partnered with seven Quality Improvement Organizations (QIOs) to deliver a series of onsite learning sessions and provider support calls focusin…

6027. Center of Excellence Operations | Agency for Healthcare Research and Quality
      www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence2.html
      April 01, 2025 - Four Pillars for Sustainable Centers of Excellence Center of Excellence Operations Previous Page Next Page Table of Contents Four Pillars for Sustainable Centers of Excellence Introduction Center of Excellence Operations Alignment Integration Leadership Support Windows of Opportunity C…

6028. Rates | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi5.html
      January 01, 2013 - Eliminating CLABSI, A National Patient Safety Imperative: Neonatal CLABSI Prevention Rates Previous Page Next Page Table of Contents Eliminating CLABSI, A National Patient Safety Imperative: Neonatal CLABSI Prevention Executive Summary Introduction & Objectives Methods Data Collection and An…

6029. Primary Care Practice Facilitation Curriculum | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/curriculum/index.html
      February 01, 2022 - Primary Care Practice Facilitation Curriculum Next Page Table of Contents Primary Care Practice Facilitation Curriculum Preface Introduction Part 1: Use of Adult Education Methods in Teaching PCPF Core Competencies Part 2: Introduction to Practice Facilitation Part 3: Core Competencies for P…

6030. AHRQ’s Safety Program for Nursing Homes: On-Time Preventable Hospital and Emergency Department Visits | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/prevhosp/impmenu.html
      September 01, 2017 - AHRQ’s Safety Program for Nursing Homes: On-Time Preventable Hospital and Emergency Department Visits Implementation Materials: Menu of Implementation Strategies The Menu of Implementation Strategies lists potential ways facility teams may choose to integrate the preventable hospitalization/ED transfer report…

6031. Gesteland, Per | Agency for Healthcare Research and Quality
      www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumgest.html
      October 01, 2014 - Gesteland, Per Summaries of Independent Scientist (K) Awards Summaries of recently funded projects for Independent Scientist and Mentored Clinical Scientist Development K Awards. Institution: University of Utah Grant Title: Using Health Information Technology to Support Population-Based Clinical Practic…

6032. Strategy 1: Working with Patients & Families as Advisors (Tool 4) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_4_Letters_508.pdf
      June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 4) Guide to Patient and Family Engagement :: 1 Sample Letter of Invitation for Advisory Council Applicants Dear [insert name], I am pleased to invite you to join the [patient and family advisory council or name of the council if it has been cho…

6033. CAHPS 101 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
      June 02, 2025 - CAHPS 101 WHAT IS PATIENT EXPERIENCE AND HOW DOES CAHPS MEASURE IT? Stephanie Fry Senior Study Director Westat What is Patient Experience? Patient experience encompasses the range of interactions that patients have with the health care system, including: 13 Coordinated care from doctors and nurses in he…

6034. Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
      June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 How Are Survey Results Used? Dale Shaller Principal Shaller Consulting Group www.ahrq.gov/cahps How Are Survey Results Used? • Public reporting • Value-based payment • Recognition and certification • Quality improvement • Research 40 www.ah…

6035. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-ginsberg-slides.pdf
      October 12, 2017 - CAHPS® Moving Forward: Innovations in Tools and Research Webcast AHRQ’s CAHPS® Program Caren Ginsberg, PhD Director, CAHPS Division Center for Quality Improvement & Patient Safety October 12, 2017 www.ahrq.gov/cahps AHRQ: An R & D Agency • AHRQ: • Advances science • Creates knowledge from data • Creates to…

6036. Understanding CAHPS Surveys: A Primer for New Users - CAHPS Program (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-cahps-program.pdf
      June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS Program AHRQ’S CAHPS® PROGRAM Caren Ginsberg, Ph.D. Director, CAHPS & SOPS Center for Quality Improvement & Patient Safety, AHRQ 6 AHRQ’s Core Competencies • AHRQ is a research and development agency in the US Department of Health and Human Services …

6037. Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/events/webinars/health-it.html
      December 01, 2018 - Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items July 25, 2018 3 Key Takeaways from the July 2018 AHRQ Webcast: New SOPS™ Health Information Technology (Health IT) Patient Safety Supplemental Items for Hospitals (PDF, 161 KB) Summary Speakers and Presentation Slides Recording Tr…

6038. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
      June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg AHRQ’S CAHPS® PROGRAM Caren Ginsberg, Ph.D., CPXP, Director, CAHPS & SOPS Center for Quality Improvement & Patient Safety, AHRQ AHRQ’s Core Competencies • Health Systems Research: Invest in research and evidence to make health care safe…

6039. Introducing the New SOPS Hospital Survey 2.0 (Webcast) | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/events/webinars/hsops2.0/index.html
      March 01, 2020 - Introducing the New SOPS Hospital Survey 2.0 (Webcast) October 30, 2019 Summary   Speakers and Presentation Slides Recording Transcript Summary The Agency for Healthcare Research and Quality (AHRQ) hosted a webcast to introduce the SOPS Hospital Survey 2.0. AHRQ developed and pilot tested the …

6040. Tool: STAR | Agency for Healthcare Research and Quality
      www.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
      July 01, 2024 - Tool: STAR STAR is a mnemonic tool that is used extensively to help elicit and share key information about activities and their consequences. Its key elements include: Situation monitoring often requires analyzing situations in which tasks were assigned, were completed, and resulted in outcomes that might or mi…