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  1. www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
    August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey In 2016, the CAHPS research team began developing a new survey of patient experience with mental health care provided in outpatient settings. The goal of this survey was to replace the Experience of Care and Health Outcomes (ECHO) Survey and respond to ch…
  2. www.ahrq.gov/news/newsroom/case-studies/cquips1002.html
    October 01, 2014 - Society of Hospital Medicine Uses Two AHRQ Products in Hospital Discharge Toolkit Search All Impact Case Studies July 2010 The Society of Hospital Medicine developed a hospital discharge toolkit based on findings from two AHRQ-funded projects—Patient Safe-D(ischarge) and Project RED (Re-Engineered Discharge…
  3. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight11.html
    April 01, 2015 - How are CHIPRA quality demonstration States using quality reports to drive health care improvements for children? Evaluation Highlight No. 11 Authors: Grace Anglin and Mynti Hossain Contents Key Messages Background Findings Conclusion Implications Learn More Endnotes The CHIPRA Qua…
  4. www.ahrq.gov/news/newsletters/e-newsletter/911.html
    April 01, 2024 - Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication Dosing Errors Issue Number 911 AHRQ News Now is a weekly newsletter that highlights agency research and program activities. April 30, 2024 AHRQ Stats: Average Healthcare Expenditures Among Persons With High Expenses In…
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
    May 01, 2013 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance ® 53 ® University of Michigan Health System—at a Glance An Integrated Academic Medical Center consisting of: • Hospitals, Health Centers, and Clinics throughout Southeast Michigan • UM Medical School and its Faculty Gr…
  6. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_1415-p009-5-ef.pdf
    May 01, 2013 - Measure: Cesarean Delivery for Nulliparous (NTSV) Women (Appropriate Use) Measure: Cesarean Delivery for Nulliparous (NTSV) Women (Appropriate Use) Measure Developer: Pediatric Measurement Center of Excellence (PMCoE) Numerator Denominator Exclusions Data Source(s) Patients who had a cesarean delivery. All null…
  7. www.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/key-driver.html
    September 01, 2021 - Transcranial Doppler Ultrasonography (TCD) Screening Among Children with Sickle Cell Anemia Toolkit Key Driver Diagram Previous Page Next Page Table of Contents Transcranial Doppler Ultrasonography (TCD) Screening Among Children with Sickle Cell Anemia Toolkit Introduction Overview About the M…
  8. www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/hais/index.html
    June 01, 2018 - Health Care-Associated Infections This page features helpful links to information, tools, and resources on healthcare-associated infections (HAIs), which are the most common complication of hospital care and are one of the top 10 leading causes of death in the United States. AHRQ-funded research and initiatives…
  9. www.ahrq.gov/hai/cusp/clabsi-final/clabsifinal2.html
    January 01, 2013 - Eliminating CLABSI, A National Patient Safety Imperative: Final Report Program Implementation Previous Page Next Page Table of Contents Eliminating CLABSI, A National Patient Safety Imperative: Final Report Executive Summary Report Organization Program Implementation Program Impact What We…
  10. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/index.html
    October 01, 2020 - What We Learned The CHIPRA quality demonstration States are pursuing innovative strategies to improve health care for children. Learn about the CHIPRA quality demonstration States' strategies, lessons learned, and outcomes from these National Evaluation products: Final Summary Final Project Report Spe…
  11. www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/teachback-infographic.pdf
    June 02, 2025 - Data Infographic: More adults report always being asked to teach back providers' instructions ( More adults report always being asked to teach back providers’ instructions To start teach-back, providers ask patients to explain in their own words what they need to know or do. This approach helps determine whether p…
  12. www.ahrq.gov/news/newsletters/e-newsletter/932.html
    October 01, 2024 - Highlighting the Urgent Need for Research on Improving Delivery of Preventive Services to People with Disabilities Issue Number 932 AHRQ News Now is a weekly newsletter that highlights agency research and program activities. October 8, 2024 AHRQ Stats: In-Hospital Sepsis Mortality Rate Disparities While…
  13. www.ahrq.gov/ncepcr/tools/cultural-competence/planclas.html
    July 01, 2019 - Planning Culturally and Linguistically Appropriate Services Guide for Managed Care Plans To address shifting demographic trends in health care, this guide offers health plans an approach to defining the needs of multi-ethnic members and developing culturally and linguistically appropriate services fo…
  14. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
    April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions Population version: Child Learn more about the CAHPS Children With Chronic Conditions Item Set. Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the needs of…
  15. www.ahrq.gov/es/tools/index.html?page=3
    June 01, 2016 - Comprehensive Unit-based Safety Program (CUSP) The CUSP toolkit includes training tools to make care safer. More The SHARE Approach Five-step process for clinicians and their patients More EvidenceNOW Tools for Change Helping practices implement evidence More Tools The …
  16. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-cusp.html
    May 01, 2017 - Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide The Comprehensive Unit-based Safety Program (CUSP) Previous Page Next Page Table of Contents Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide Overview The Comprehensiv…
  17. www.ahrq.gov/cahps/about-cahps/index.html
    June 01, 2025 - About the CAHPS Program and Surveys The Agency for Healthcare Research and Quality’s (AHRQ) Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program began in 1995. Its purpose is to boost our scientific understanding of patient experience with healthcare as part of a larger effort to advance t…
  18. www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
    January 01, 2023 - Making Adjustments to Health Care Quality Scores One of the most thorny topics in quality measurement is the adjustment of scores across different plans or providers to account for differences in the characteristics of their patients or themselves. This page reviews key issues related to adjustments to scores…
  19. www.ahrq.gov/news/newsroom/case-studies/ktcoe33.html
    October 01, 2014 - Iowa Medicaid Uses AHRQ Research, Data to Improve Quality Search All Impact Case Studies March 2010 As a result of participating in the Medicaid Medical Directors Learning Network—an AHRQ Knowledge Transfer project—the Iowa Medicaid Enterprise, in consultation with the Iowa Foundation for Medical Care, used…
  20. www.ahrq.gov/patient-safety/settings/ambulatory/tools.html
    February 01, 2018 - Ambulatory Care AHRQ is committed to improving the safety and quality of ambulatory care in the United States. Ambulatory care is care provided by health care professionals in outpatient settings. These settings include medical offices and clinics, ambulatory surgery centers, hospital outpatient departments, an…

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