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  1. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/failure-to-rescue-1.pdf
    March 01, 2020 - They are able to assess the patient, diagnose, provide initial treatment, and rapidly triage the patient … While the training and clinical reasoning of staff cannot be discounted, PMSs can provide a valuable
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
    October 30, 2020 - CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items Version: 3.0 Population: Adult Language: English Notes • Patient-Centered Medical Home (PCMH) items. This version of the Clinician & Group Survey includes the 3…
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
    December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population: Adult Language: English Notes • Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by video, the…
  4. www.ahrq.gov/cahps/surveys-guidance/hospital/about/child-survey-measures.html
    May 01, 2016 - CAHPS Child Hospital Survey Measures For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 483 KB) Communication Between You and Your Child's Nurses Q14        Nurses listened carefully to parent Q15        Nurses explained things to parent in a way that was easy to…
  5. www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - CAHPS Child Hospital Survey Measures For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB) Communication Between You and Your Child’s Nurses Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy to understand …
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
    July 01, 2015 - Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey Page 1 of 4 Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey In July 2015, the Agency for Healthcare Research and Quality (AHRQ) released version 3.0 of the CAHPS Clinici…
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
    March 01, 2015 - Proposed Changes to the CAHPS Clinician & Group Survey Proposed Changes to the CAHPS Clinician & Group Survey The Agency for Healthcare Research and Quality’s (AHRQ) CAHPS Consortium is recommending changes to the CAHPS Clinician & Group (CG-CAHPS) Survey and the Patient-Centered Medical Home (PCMH) Item Set. The…
  8. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/02-pfe-road-map.pdf
    August 01, 2021 - Engaging Patients To Improve Diagnostic Safety Toolkit Roadmap Toolkit for Engaging Patients To Improve Diagnostic Safety Engaging Patients To Improve Diagnostic Safety Toolkit Roadmap This Implementation Roadmap provides an overview of the steps for implementation and the toolkit materials you will need to use…
  9. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-234-technical-specs.pdf
    December 01, 2015 - CHIPRA 234 Technical Specifications Q-METRIC Availability of Specialty Services Measure 5, Access to Outpatient Dental Care for Children U18HS020516 Page 33 Submitted December 2015 Measure 5: Access to Outpatient Dental Care for Children Description Rate of dental providers who have seen ≥1 enrolled…
  10. www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - CAHPS Clinician and Group Survey 3.0 Measures For more information: Patient Experience Measures from the CAHPS Clinician & Group Survey 3.0 (PDF, 305 KB) Getting Timely Appointments, Care, and Information Q6          Patient got appointment for urgent care as soon as needed Q8          Patient got appoin…
  11. Section 6B (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
    June 02, 2025 - Section 6B …
  12. www.ahrq.gov/cahps/surveys-guidance/item-sets/pcmh/measures.html
    May 01, 2017 - Measures From the CAHPS Patient-Centered Medical Home Item Set Adult Version Talking With You About Taking Care of Your Own Health PCMH4. Someone from provider's office talked with patient about specific health goals PCMH5. Someone from provider's office asked if there were things that made it hard for pa…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult Visit Survey 4.0 (beta) Language: English Notes • Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey asks patients about their experiences with care at their most recent visit…
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
    July 28, 2016 - Description This tool prompts an inventory of community providers and agencies that provide services … customized education to patients and their caregivers;  Provide oral instructions using the teach-back … Hospitals Must Provide the Following… Details per CMS 2013 Surveyor Guidance* and 2015 Proposed Rule … Has a client services manager and case manager on staff who provide referrals for housing, mental health … recommendations to promote safety, quality, consistency of care] [Provide recommendations to minimize
  15. www.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
    November 01, 2016 - measure set plays a very important role as a backstop against any impulse that providers would have to provide
  16. Patient Exit Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
    August 01, 2021 - Patient Exit Survey Patient Exit Survey Toolkit for Engaging Patients To Improve Diagnostic Safety Surveys are quick and easy to administer and in most cases can be completed immediately after a patient finishes his or her visit. Three sample exit surveys are provided that may be completed by patients to aid in…
  17. www.ahrq.gov/research/findings/final-reports/crctoolkit/crctkittable1.html
    April 01, 2018 - Chart audit review form Step 6: Provide Feedback to Practices/Clinicians 6.a. … Provide feedback to practices and clinicians about screening results 6.a-1. … Provide feedback to practices and clinicians about CDE 6.b-1. Feedback form for CDE a.
  18. www.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
    November 01, 2015 - ■ Provide actionable, easy-to- use data and tools: Performance reports and other tools should provide … Program sponsors should make special efforts to provide actionable feedback reports and other easy-to-use
  19. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK1_T1-Background_final.pdf
    October 01, 2016 - They do not provide the prevalence resistance to multiple antibiotics. … • Antibiograms provide guidance for empiric antibiotic use in residents, but other factors including
  20. www.ahrq.gov/talkingquality/explain/communicate/introduce.html
    November 01, 2018 - Read more in Provide a Framework for Understanding Quality . … Also in "Communicating Key Information Upfront" Give People a Reason To Look at the Report Provide

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