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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/failure-to-rescue-1.pdf
March 01, 2020 - They are able to assess the
patient, diagnose, provide initial treatment, and rapidly triage the patient … While the training and
clinical reasoning of staff cannot be discounted, PMSs can
provide a valuable
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
October 30, 2020 - CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items
CAHPS® Clinician & Group Survey with
Patient-Centered Medical Home Items
Version: 3.0
Population: Adult
Language: English
Notes
• Patient-Centered Medical Home (PCMH) items. This version of the Clinician & Group
Survey includes the 3…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1
CAHPS Clinician & Group Survey
Version: 3.1
Population: Adult
Language: English
Notes
• Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To
reflect the fact that patients are receiving health care in person, by phone, and by video, the…
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/child-survey-measures.html
May 01, 2016 - CAHPS Child Hospital Survey Measures
For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 483 KB)
Communication Between You and Your Child's Nurses
Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to…
-
www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - CAHPS Child Hospital Survey Measures
For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB)
Communication Between You and Your Child’s Nurses
Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to understand
…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey
Page 1 of 4
Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS
Clinician & Group Survey
In July 2015, the Agency for Healthcare Research and Quality (AHRQ) released version 3.0 of the CAHPS
Clinici…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
March 01, 2015 - Proposed Changes to the CAHPS Clinician & Group Survey
Proposed Changes to the CAHPS Clinician & Group Survey
The Agency for Healthcare Research and Quality’s (AHRQ) CAHPS Consortium is
recommending changes to the CAHPS Clinician & Group (CG-CAHPS) Survey and the
Patient-Centered Medical Home (PCMH) Item Set. The…
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/02-pfe-road-map.pdf
August 01, 2021 - Engaging Patients To Improve Diagnostic Safety Toolkit Roadmap
Toolkit for Engaging Patients
To Improve Diagnostic Safety
Engaging Patients To Improve
Diagnostic Safety Toolkit Roadmap
This Implementation Roadmap provides an overview of the steps for implementation
and the toolkit materials you will need to use…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-234-technical-specs.pdf
December 01, 2015 - CHIPRA 234 Technical Specifications
Q-METRIC Availability of Specialty Services Measure 5, Access to Outpatient Dental Care for Children
U18HS020516
Page 33
Submitted December 2015
Measure 5: Access to Outpatient Dental Care for Children
Description
Rate of dental providers who have seen ≥1 enrolled…
-
www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - CAHPS Clinician and Group Survey 3.0 Measures
For more information: Patient Experience Measures from the CAHPS Clinician & Group Survey 3.0 (PDF, 305 KB)
Getting Timely Appointments, Care, and Information
Q6 Patient got appointment for urgent care as soon as needed
Q8 Patient got appoin…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
June 02, 2025 - Section 6B
…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/pcmh/measures.html
May 01, 2017 - Measures From the CAHPS Patient-Centered Medical Home Item Set
Adult Version
Talking With You About Taking Care of Your Own Health
PCMH4. Someone from provider's office talked with patient about specific health goals
PCMH5. Someone from provider's office asked if there were things that made it hard for pa…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta)
CAHPS Clinician & Group Survey
Version: Adult Visit Survey 4.0 (beta)
Language: English
Notes
• Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey
asks patients about their experiences with care at their most recent visit…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Description
This tool prompts an inventory of community providers and agencies that provide services … customized education to patients and their caregivers;
Provide oral instructions using the teach-back … Hospitals Must Provide the
Following…
Details per CMS 2013 Surveyor Guidance* and 2015
Proposed Rule … Has a client
services manager and case manager on staff who provide referrals for housing, mental health … recommendations to promote safety, quality, consistency of care]
[Provide recommendations to minimize
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www.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
November 01, 2016 - measure set plays a very important role as a backstop against any impulse that providers would have to provide
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - Patient Exit Survey
Patient Exit Survey
Toolkit for Engaging Patients
To Improve Diagnostic Safety
Surveys are quick and easy to administer and in most cases can be completed immediately after
a patient finishes his or her visit. Three sample exit surveys are provided that may be completed
by patients to aid in…
-
www.ahrq.gov/research/findings/final-reports/crctoolkit/crctkittable1.html
April 01, 2018 - Chart audit review form
Step 6: Provide Feedback to Practices/Clinicians
6.a. … Provide feedback to practices and clinicians about screening results
6.a-1. … Provide feedback to practices and clinicians about CDE
6.b-1. Feedback form for CDE
a.
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www.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
November 01, 2015 - ■ Provide actionable, easy-to-
use data and tools: Performance
reports and other tools should
provide … Program
sponsors should make special efforts
to provide actionable feedback reports
and other easy-to-use
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK1_T1-Background_final.pdf
October 01, 2016 - They do not provide the prevalence resistance to
multiple antibiotics. … • Antibiograms provide guidance for empiric antibiotic use in residents, but other factors including
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www.ahrq.gov/talkingquality/explain/communicate/introduce.html
November 01, 2018 - Read more in Provide a Framework for Understanding Quality . … Also in "Communicating Key Information Upfront"
Give People a Reason To Look at the Report
Provide