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7661. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
      March 01, 2020 - Strategy 6Q: Standards for Customer Service Contents 6.Q.1. The Problem 6.Q.2. The Intervention 6.Q.3. Case Study References    Download Strategy 6Q:   Standards for Customer Service  (PDF, 708 KB)         6.Q.1. The Problem Achieving high levels of member satisfaction requires two …

7662. Survey on Patient Safety (facility version) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
      June 02, 2025 - Survey on Patient Safety (facility version) 1 Survey on Patient Safety Instructions This survey asks for your opinions about patient safety issues, medical error, and event reporting in your facility and will take about 10 to 15 minutes to complete. If you do not wish to answer a question, or if a question …

7663. Hospital Survey on Patient Safety (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
      June 02, 2025 - Hospital Survey on Patient Safety SOPSTM Hospital Survey Version: 1.0 Language: English Note · For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and producing re…

7664. Amplify Your Impact on Child Health Care Quality: Learning from the CHIPRA Quality Demonstration Grant Program (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/amplify-impact-webinar.pdf
      June 01, 2017 - Amplify Your Impact on Child Health Care Quality: Learning from the CHIPRA Quality Demonstration Grant Program Amplify Your Impact on Child Health Care Quality: Webinar Learning from the CHIPRA Quality Demonstration Grant Program February 11, 2016 22 Agenda • Welcome and introductions: Renee Fox, CMS, and…

7665. Pelvic Floor Therapy Exercise Handout (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/mui/pelvic-floor-therapy-handout.pdf
      June 02, 2025 - Pelvic Floor Therapy Exercise Handout ``` Pelvic Floor Therapy Exercise Handout EMPOWER Team – University Hospitals of Cleveland This project was funded under grant numbe…

7666. About the CAHPS Ambulatory Care Improvement Guide (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/1-about/cahps-ambulatory-care-guide-section-1.pdf
      May 01, 2017 - About the CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 1: About the CAHPS Ambulatory Care Improvement Guide Visit the AHRQ Website for the full Guide. May 2017 (updated) https://www.ahrq.gov/cahps/quality-im…

7667. Charcoal Lavage of the Lungs | PSNet
      psnet.ahrq.gov/web-mm/charcoal-lavage-lungs
      January 01, 2016 - Charcoal Lavage of the Lungs Citation Text: Wigton RS. Charcoal Lavage of the Lungs. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2003. Copy Citation Format: Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote …

7668. Healthlittoolkit2-Tool2A (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
      June 02, 2025 - Primary Care Health Literacy Assessment Please select one answer that most accurately describes your practice: Doing Well Our practice is doing this well Needs Improvement Our practice is doing this, but could do it better Not Doing Our practice is not doing this Not Sure or N/A I don’t know…

7669. Appendix A: Draft Key Informant Interview Protocol | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapa.html
      July 01, 2018 - Guide to Patient and Family Engagement Appendix A: Draft Key Informant Interview Protocol Previous Page Next Page Table of Contents Guide to Patient and Family Engagement Executive Summary Introduction Methods Findings Implications for the Guide Summary and Discussion Next Steps Refe…

7670. Digital Healthcare | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/reports/2025-annual-report/digital-healthcare.html
      August 01, 2025 - AHRQ’s Investments in Primary Care Research for 2023 and 2024 Digital Healthcare Previous Page Next Page Table of Contents AHRQ’s Investments in Primary Care Research for 2023 and 2024 Acknowledgements and Authors Message from the Director of AHRQ’s National Center for Excellence in Primary Ca…

7671. Primary Care Practice Facilitation Curriculum Module 24: Introduction to the Care Model (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-24-care-model.pdf
      September 01, 2015 - Primary Care Practice Facilitation Curriculum Module 24: Introduction to the Care Model Primary Care Practice Facilitation Curriculum Module 24: Introduction to the Care Model Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Primary Ca…

7672. What We Learned: Five Key Lessons | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/clabsi-final/clabsifinal4.html
      January 01, 2013 - Eliminating CLABSI, A National Patient Safety Imperative: Final Report What We Learned: Five Key Lessons Previous Page Next Page Table of Contents Eliminating CLABSI, A National Patient Safety Imperative: Final Report Executive Summary Report Organization Program Implementation Program Impac…

7673. Variation in Health System Characteristics Across States, 2016 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief2-us-health-system-characteristics-2016.pdf
      January 01, 2016 - Variation in Health System Characteristics Across States, 2016 1 U.S. Health System Characteristics, 2016 *This analysis is based on AHRQ’s Compendium of U.S. Health Systems, 2016. Developed as part of the Comparative Health System Performance (CHSP) Initiative, the Compendium is a resource for data and research o…

7674. Snapshot of U.S. Health Systems, 2016 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief1-snapshot-of-us-health-systems-2016.pdf
      January 01, 2016 - Snapshot of U.S. Health Systems, 2016 1 Snapshot of U.S. Health Systems, 2016 Comparative Health System Performance Initiative Note: The hospital figures represent all non-Federal general acute care hospitals in the United States. By the end of 2016, there were 626 health systems* in the United States. Agen…

7675. Archived: Final Research Plan: Healthful Diet and Physical Activity for Cardiovascular Disease Prevention in Adults With Cardiovascular Risk Factors: Behavioral Counseling | United States Preventive Services Taskforce
      www.uspreventiveservicestaskforce.org/uspstf/document/final-research-plan17/healthy-diet-and-physical-activity-counseling-adults-with-high-risk-of-cvd-august-2014
      May 15, 2013 - Share to Facebook Share to X Share to WhatsApp Share to Email Print archived Final Research Plan Healthful Diet and Physical Activity for Cardiovascular Disease Prevention in Adults With Cardiovascular Risk Factors: Behavioral Counseling May …

7676. The Soil, Not the Seed: The Real Problem with Root Cause Analysis | PSNet
      psnet.ahrq.gov/perspective/soil-not-seed-real-problem-root-cause-analysis
      March 01, 2007 - The Soil, Not the Seed: The Real Problem with Root Cause Analysis Patrice Spath, BA, RHIT, and William Minogue, MD | July 1, 2008  View more articles from the same authors. Citation Text: Spath P, Minogue W. The Soil, Not the Seed: The Real Problem with Root Cause …

7677. An Outpatient 'Zebra' | PSNet
      psnet.ahrq.gov/web-mm/outpatient-zebra
      January 23, 2020 - An Outpatient 'Zebra' Citation Text: Berkowitz L. An Outpatient 'Zebra'. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2006. Copy Citation Format: Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMe…

7678. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/33565/psn-pdf
      September 01, 2024 - Healthcare-associated Infections June 15, 2024 Healthcare - Associated Infections. PSNet [internet]. 2019. https://psnet.ahrq.gov/primer/health-care-associated-infections PSNet primers are regularly reviewed and updated by the UC Davis PSNet Editorial Team to ensure that they reflect current research and practice …

7679. McCullough (pdf file)
      effectivehealthcare.ahrq.gov/sites/default/files/mccullough.pdf
      January 01, 2011 - McCullough Slide  1: An Ethical Framework for Supporting  Shared Decision Making  When Clinical Evidence is Low Laurence B. McCullough, Ph.D. Dalton Tomlin Chair in Medical Ethics and Health Policy Associate Director for Education Center for Medical Ethics and …

7680. Eighth Annual Report to Congress on High-Priority Evidence Gaps for Clinical Preventive Services (pdf file)
      www.uspreventiveservicestaskforce.org/uspstf/sites/default/files/inline-files/usptf-annual-report-congress-2018%20(1).pdf
      January 01, 2018 - Eighth Annual Report to Congress on High-Priority Evidence Gaps for Clinical Preventive Services High-Priority Evidence Gaps for Clinical Preventive Services EIGHTH ANNUAL REPORT TO CONGRESS NOVEMBER 2018 SUBMITTED BY: Dr. Susan J. Curry, Chair Dr. Alex H. Krist, Vice Chair Dr. Douglas K. Owens, Vice Cha…