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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Tool: Task Assistance
What Task Assistance Is
Task assistance includes both asking for assistance when needed and offering assistance to team members when the opportunity arises. Task assistance is guided by situation monitoring, because situation monitoring allows team members to effectively identify when th…
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
June 01, 2023 - Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS)
The five‐question mnemonic “KAICS” can help develop a reflective mindset and aid in the situation monitoring process.
What do I KNOW? Review objective and subjective data given the evidence, possible biases, and assumptions.
What are the A…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Tool: Advocacy and Assertion
Providing mutual support also sometimes requires the use of advocacy and assertion. Advocacy and assertion interventions are invoked when a team member's viewpoint does not coincide with that of a decision maker. In advocating by or for the patient and asserting the need for correct…
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www.ahrq.gov/teamstepps-program/resources/additional/cus-equity.html
September 01, 2023 - TeamSTEPPS Video: CUS for Maternal Health Equity
YouTube embedded video: https://www.youtube-nocookie.com/embed/5INQe4u_ce8
TeamSTEPPS: CUS for Maternal Health Equity (open captions, audio-described version) (5:57)
This video, created by the Maryland Patient Safety Center, demonstrates the use of the Te…
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www.ahrq.gov/teamstepps-program/resources/additional/call-outs.html
July 01, 2023 - TeamSTEPPS Video: Call-Outs in Labor and Delivery
YouTube embedded video: https://www.youtube-nocookie.com/embed/CFkIaDzd8AY
TeamSTEPPS: Call-Outs in Labor & Delivery (19 seconds)
Relaying vital patient information can provide the necessary context to begin a new treatment approach. See how this TeamSTE…
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www.ahrq.gov/teamstepps-program/resources/additional/huddle-emergency.html
August 01, 2023 - TeamSTEPPS Video: Huddle in Emergency Department
YouTube embedded video: https://www.youtube-nocookie.com/embed/aO4gbfjDGoQ
TeamSTEPPS: Huddle in Emergency Department (2:44)
This video, created by the University of California Davis, demonstrates the use of the TeamSTEPPS Huddle tool to prepare for a pat…
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www.ahrq.gov/teamstepps-program/resources/additional/hand-off.html
July 01, 2023 - TeamSTEPPS Additional Video: Handoff (Subacute Care)
YouTube embedded video: https://www.youtube-nocookie.com/embed/BXUYalA1nmU
TeamSTEPPS: Handoff (Subacute Care) (25 seconds)
Sharing key patient information is important during handoffs from one caregiver to another. This video shows a nurse sharing in…
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www.ahrq.gov/teamstepps-program/resources/additional/debrief-ed.html
August 01, 2023 - TeamSTEPPS Video: Debrief in Emergency Department
YouTube embedded video: https://www.youtube-nocookie.com/embed/jaNsc7TCTVY
TeamSTEPPS: Debrief in Emergency Department (2:16)
This video, created by UC Davis, demonstrates the use of the TeamSTEPPS Debrief tool. A team takes time to review the resuscitat…
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www.ahrq.gov/teamstepps-program/resources/additional/cross-monitor.html
July 01, 2023 - TeamSTEPPS Video: Cross Monitoring (Subacute Care)
YouTube embedded video: https://www.youtube-nocookie.com/embed/ZY8n-jhd4dk
TeamSTEPPS: Cross Monitoring (Subacute Care) (28 seconds)
Cross-monitoring involves monitoring actions of other team members, providing a safety net within the team, ensuring tha…
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www.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
July 01, 2023 - TeamSTEPPS Additional Video: Good Teamwork in Office-Based Care
YouTube embedded video: https://www.youtube-nocookie.com/embed/kEskfb2yUY4
Good Teamwork in Office-Based Care (3:33)
Good teamwork helps office staff get to the bottom of questions without placing blame. See how teamwork, a key TeamSTEPPS t…
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www.ahrq.gov/teamstepps-program/resources/additional/sbar-inpatient.html
August 01, 2023 - TeamSTEPPS Video: SBAR on Inpatient Medical Unit
YouTube embedded video: https://www.youtube-nocookie.com/embed/GOxPovoa69M
TeamSTEPPS: SBAR on Inpatient Medical Unit (3:22)
This video, created by the Adena Medical Center, demonstrates the use of the TeamSTEPPS SBAR tool. A nurse calls a doctor with an …
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www.ahrq.gov/teamstepps-program/curriculum/implement/activity/coach.html
June 01, 2023 - Implementation Coaching
If training and other implementation activities are methods for helping your organization effectively use TeamSTEPPS and its tools, coaching is a strategy for assisting individuals and teams through this process. This discussion of coaching provides information to:
Define coaching an…
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www.ahrq.gov/teamstepps-program/curriculum/team/teach/mini.html
May 01, 2023 - Mini-Session Training Content
If you are teaching content from the Team Leadership Module in an even shorter format, focus on one or two specific leadership tools or an important team structure or leadership concept that has been selected based on the needs of the participants. For this format, do the following…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/mini.html
July 01, 2023 - Mutual Support Mini-Session Training Content
If you are teaching content from the Mutual Support Module in an even shorter format, you probably will focus on one or two specific situation monitoring tools chosen based on the needs of the participants. For this format, we recommend that you do the following:
…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre-measure.html
May 01, 2023 - Teaching Pre-Implementation Measurement
Present Slide 12, “Measurement.” Use this slide to introduce the topic of measurement and note that it is key to all organizational improvement initiatives.
In discussing Slide 13, “Define a Measurable Goal or Problem You Plan To Address,” it’s important to stress t…
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www.ahrq.gov/teamstepps-program/curriculum/intro/teach/mini.html
June 01, 2023 - Mini-Session Training Content
If you teach aspects of TeamSTEPPS in even shorter formats, focus on one or two specific tools chosen based on the needs of the participants. For this format, follow the guidance for teaching individual tools in modules 1-4 and omit the introductory materials.
If the initial shor…
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www.ahrq.gov/teamstepps-program/curriculum/communication/teach/mini.html
May 01, 2023 - Mini-Session Training Content
If you are teaching content from the Communication Module in an even shorter format, focus on one or two specific communication tools or an important communication concept that has been selected based on the needs of the participants. For this format, do the following:
Using th…
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www.ahrq.gov/teamstepps-program/curriculum/situation/teach/mini.html
July 01, 2023 - Mini-Session Training Content
If you teach content from the Situation Monitoring Module in an even shorter format, focus on one or two specific situation monitoring tools that have been selected based on the participants’ needs. For this format, we recommend that you do the following:
Using the overall Team…
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www.ahrq.gov/teamstepps-program/curriculum/implement/activity/change.html
June 01, 2023 - Implementation Change Management
The change management process must be carefully and strategically organized to attain widespread acceptance. To achieve an environment truly committed to patient safety, a successful TeamSTEPPS implementation requires a change in unit and organizational culture. This culture mus…
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www.ahrq.gov/teamstepps-program/resources/additional/check-back.html
July 01, 2023 - TeamSTEPPS Video: Limited English Proficiency Safety: Checkback
YouTube embedded video: https://www.youtube-nocookie.com/embed/cv80jkewwxw
TeamSTEPPS: Limited English Proficiency Safety: Checkback (57 seconds)
Clarifying the meaning of a patient’s reported symptoms can make the difference between timely…